Devola Reviews 1.535

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well made, powerful, good quality, quiet. A lot better than the Xpelair fan it replaced that only lasted a short period of time. British made 5 year guarantee.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We purchased this dehumidifier chiefly because of problems drying laundry indoors. We have used it just a couple of times for this and find it quite effective. Setting up was much easier than expect... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsapparatuur leverancier
  2. Airconditioningwinkel

Info over Devola

Geschreven door het bedrijf

Devola is your one-stop shop for all your home heating, cooling and ventilation needs.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Very efficient company

Very impressed with the service and speed of handling the order in my case. Thank you

30 januari 2026
Logo Devola

Antwoord van Devola

Hi Marie,

We’re really pleased the service and speed stood out for you — handling orders smoothly and efficiently is something we care a lot about ⏱️📦

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service and very quick delivery!

30 januari 2026
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Antwoord van Devola

Hi Sidney,

We’re really glad the service and speedy delivery made a good impression ⚡📦

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Great fan

Great fan. Well packaged and delivered on time. Very quiet. Parents like it

20 januari 2026
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Antwoord van Devola

Hi Stuart,

Great to hear the fan arrived well packaged and right on time 📦 Knowing it’s quiet and that your parents are enjoying it too is really nice to hear 🙂

Best wishes,
Elise

Beoordeeld met 3 van de 5 sterren

Never again

Once it was delivered in a public area that I never go to, I had to get it up stairs to my flat. Not good. I opened it to find the istruction so tiny I couldnt see them with a magnifying glass. It wasn't to save space or look nice as most of the page was blank. Once I found the instructions on line and downloaded them the product worked.

2 februari 2026
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Antwoord van Devola

Hi Kay,

Thank you for taking the time to explain what happened — we’re really sorry this was your experience.

Having a delivery left in a public area and then needing to carry it upstairs yourself isn’t ideal, and we understand how frustrating that must have been 🚪📦

Your feedback about the instruction booklet is also very clear. If the print was that difficult to read, that’s a genuine issue, and it’s helpful to know you had to rely on the online version instead 🔍📄

We’re glad the product itself worked once you had the correct instructions, but we appreciate you pointing out where the experience fell short — comments like this help highlight what needs improving.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, great product, promptly delivered

2 februari 2026
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Antwoord van Devola

Hi Nigel,

Thank you for taking the time to share this 😊

We’re really glad the service, product, and delivery all hit the mark — that balance matters to us, so it’s great to hear it came through 📦

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Neat and quiet

The dehumidifier has the features I want, it was delivered swiftly and has been working efficiently since delivery.

29 januari 2026
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Antwoord van Devola

Hi Steve,

Thanks for sharing this — it’s great to hear the dehumidifier is doing exactly what you needed it to do 💨

Knowing it arrived quickly and has been running efficiently from day one really means a lot ⚡

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

We purchased this dehumidifier chiefly…

We purchased this dehumidifier chiefly because of problems drying laundry indoors. We have used it just a couple of times for this and find it quite effective. Setting up was much easier than expected and running costs seem reasonable. It runs quietly though I am not sure I would welcome it in our bedroom. Overall we are very pleased with it

5 februari 2026
Review zonder uitnodiging
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Antwoord van Devola

Hello,

Thank you for such a thoughtful review — it’s really helpful to hear how you’re using it 👕

We’re glad it’s made a difference with drying laundry indoors and that the setup was simpler than expected. It’s also good to know it’s been efficient and reasonably priced to run 🔌

Appreciate the honest note on noise levels too — that kind of detail really matters to people weighing things up 🤫

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Great service

Great service, high quality dehumidifiers, fast delivery

5 februari 2026
Review zonder uitnodiging
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Antwoord van Devola

Hello,

hank you for this — it’s great to hear the service, product quality, and delivery all came together smoothly 🙂

We really appreciate you noticing those details, especially the speed and build quality 🚚

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Excellent cost effective dehumidifier

We purchased the 12l dehumidifier a few months ago and so have now purchased one for our daughter. It helps dry clothes quicker but also reduces the condensation in the room without having to open a window in winter. For a small device it is effective at reducing humidity levels. We also use it in our kitchen in winter and even though it's not a small kitchen it reduces the humidity after about 30 minutes.

1 februari 2026
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Antwoord van Devola

Hi Paul,

Thank you for sharing this — it’s lovely to hear it’s been useful enough that you’ve bought a second one for your daughter 💛

We’re really glad it’s helping with faster laundry drying and keeping condensation under control during winter without needing the windows open ❄️

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Brilliant heaters

Brilliant heaters! They look very nice and warm up remotely. Very pleased with them.

7 oktober 2025
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Antwoord van Devola

Hi D,

Thanks so much for this — we’re really pleased to hear how happy you are with them. It’s great that the heaters not only look the part but also make things warmer before you even get there. Remote heating can be such a comfort boost 🔥📱

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Great machine

Great machine. Quiet and works very well with helping to dry washing. Can’t believe the amount of water that came out of it. 5 *

4 februari 2026
Review zonder uitnodiging
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Antwoord van Devola

Hi Anna,

Thanks for sharing this — it’s great to hear how well it’s working for you. Quiet performance makes such a difference, especially indoors, and dehumidifiers pulling that much moisture out can be a real eye‑opener. Glad it’s helping with the washing too 🧺💦

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Very effective dehumidifier

Very effective dehumidifier. Looks good. Performs well. Quiet and was delivered the following day from ordering

30 januari 2026
Logo Devola

Antwoord van Devola

Hi Stuart,

Thank you for the great feedback. It’s good to hear it’s ticking all the boxes — effective, quiet, and easy on the eye. Next‑day delivery is always a bonus too, so we’re glad everything came together smoothly 😌🚚

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Delighted to receive the two heaters…

Delighted to receive the two heaters for our cold conservatory. My wife and installed them without too much difficulty. Stylish and Well designed heaters, complete with all the necessary parts/fitting brackets and clear instructions. What would be helpful, would be a templete in order to mark the holes for the wall brackets!

3 februari 2026
Review zonder uitnodiging
Logo Devola

Antwoord van Devola

Hi Mr. T,

It’s great to hear the heaters have made your conservatory more comfortable — especially in the colder weather ❄️🏡 Lovely to know you found them stylish, well designed, and straightforward to install, with everything needed included.

We really appreciate the suggestion about a wall‑bracket template too. That’s a genuinely helpful point and exactly the kind of practical feedback that makes a difference ✨

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Really pleased with the heater

Really pleased with the heater. Attractive and works well

29 januari 2026
Logo Devola

Antwoord van Devola

Hi Michael,

Thank you for your kind words!

We’re really glad to hear the heater is working well for you and that you’re happy with the design too. It’s always nice when something looks good and does the job properly 🔥

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Speedy delivery and a solid product

Speedy delivery and a solid product at a fair price

30 januari 2026
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Antwoord van Devola

Hi Matt,

We’re pleased to hear everything arrived quickly and that the product feels solid and good value. Thank you for taking the time to share your experience 📦

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery

26 januari 2026
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Antwoord van Devola

Hi Carole,

We’re glad it reached you quickly and that the delivery met expectations 🚚

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Impressed!

Great product, delivered extremely quickly. Very happy.

26 januari 2026
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Antwoord van Devola

Hi Mr. Richie,

Thank you for the kind words 😄

We’re glad you’re happy with the product and that delivery was impressively quick. Simple, reliable, and on time is exactly what we aim for 🎯

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Dehumidifier ordered & delivered on…

Dehumidifier ordered & delivered on time. Well packed. No complaints. Bought to help dry laundry as no room for a tumble dryer. Have used it once & although obviously much slower, it got the job done & certainly cheaper.

26 januari 2026
Logo Devola

Antwoord van Devola

Hi Kay,

Thank you for the detailed feedback 😊

We’re glad the dehumidifier arrived on time and was well packed. It’s also great to hear it’s already proving useful for drying laundry — slower than a tumble dryer, but doing the job and keeping costs down is a real win 💨👕

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren
Logo Devola

Antwoord van Devola

Hi Linnett,

Thank you for the kind words 🙂

We’re really glad it’s been helpful and that everything worked out well for you. Simple feedback like this means a lot to the team 👍

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

very good customer support & quick to…

very good customer support & quick to respond to any issues for whatever reasons really helpful staff friendly overall I am very satisfied with the service given

29 januari 2026
Logo Devola

Antwoord van Devola

Hi Mr. Donald,

Thank you for this thoughtful feedback :)

We’re really glad our support team was able to help quickly and make things feel easy for you. Friendly, responsive service is something we take pride in, so it’s great to hear that came across 💬

Best wishes,
Elise

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