Well made, powerful, good quality, quiet. A lot better than the Xpelair fan it replaced that only lasted a short period of time. British made 5 year guarantee.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Toon meer
Bedrijf heeft geantwoord
I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Toon meer
Bedrijf heeft geantwoord
We purchased this dehumidifier chiefly because of problems drying laundry indoors. We have used it just a couple of times for this and find it quite effective. Setting up was much easier than expect... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Devola
Geschreven door het bedrijf
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Contactgegevens
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Verenigd Koninkrijk
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4,5
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good heater works well and looks smart
Good heater works well and looks smart. Negative, the lead is so very short and you are advised not to use an extension lead so limits where you can place it.
6 januari 2026
Antwoord van Devola
Hi Mrs. Marshall,
Thanks for taking the time to share your thoughts 🙂 Glad to hear the heater’s working well and that you like the look of it.
I get what you mean about the short lead — it’s definitely something that can be limiting, especially with the guidance around extension cords. I’ll feed this back so we can look at improving it in future versions 👍
Best wishes,
Elise
Very good experience!
Very good experience dealing with Devola.
Devola processed the order very quickly and dispatched it that day. I received the item by lunchtime the following day 😊
18 januari 2026
Antwoord van Devola
Hi Paul,
Thanks so much for sharing your experience 😊 Really glad to hear everything went smoothly and that your order reached you so quickly.
Best wishes,
Elise
Excellent product so far used there…
Excellent product so far used there products for a few years now.the heater is great and easy to set up.
21 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Pam,
We really appreciate you sticking with our products over the years — that truly means a lot 🔥
It's great to hear the heater’s been easy to set up and is working well for you so far.
Best wishes,
Elise
Great product and customer service
Great product and customer service
21 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Emily,
Thanks so much for the feedback — really glad you’re happy with both the product and the service 🤩
We really appreciate you taking the time to leave a review.
Best wishes,
Elise
I was very satisfied with the delivery…
I was very satisfied with the delivery of heater
13 januari 2026
Antwoord van Devola
Hi Brian,
We really appreciate the feedback.
Pleased to hear the delivery went well 🔥
Best wishes,
Elise
Antwoord van Devola
Hi Charlie,
It's good to hear you were happy with the service. Thank you for the great review ✨
Best wishes,
Elise
Very high quality and fulfilled my…
Very high quality and fulfilled my expectations
21 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hello,
Thanks for letting us know — We're leased it lived up to expectations 🔧
Best wishes,
Elise
Ordered was easy
Order was easy. Goods never arrived. Chased then told it was lost in despatch. Im waiting for credit to my card. Hopefully that will arrive soon.
13 januari 2026
Antwoord van Devola
Hi Leonie,
Thank you for your feedback. I’m sorry for the inconvenience caused by the delivery issue. I can confirm that once the parcel was confirmed as lost in transit, a full refund was issued to your card on 16th. Depending on your card provider, it may take a few working days for the funds to show on your statement.
If you have any questions or need further assistance, please don’t hesitate to get in touch.
Best wishes,
Elise
Antwoord van Devola
Hi Leopoldina,
It's great to hear you were happy with the timing. Thanks for the trust 🤝
Best wishes,
Elise
I love my new dehumidifier
I love my new dehumidifier! Loves the fact that also purifies the air in the house! Very competitive price! I would definitely recommend buying from Devola!
12 januari 2026
Antwoord van Devola
Hi Carlos,
Thanks for the lovely review — it's great to hear you’re enjoying the dehumidifier and making use of the air‑purifying feature, and that the price felt right too 🌿
Best wishes,
Elise
Very fast delivery
Order was dispatched immediately and arrived next day. Product is exactly as described and I'm very happy with it
13 januari 2026
Antwoord van Devola
Hi Lena,
Thanks for the review — I'm pleased to hear it arrived quickly and that the product matched the description and expectations 🙂
Best wishes,
Elise
First experience of a smart heater
I bought a 2000w glass panel heater which was delivered the next day. Having always had gas central heating I moved to a flat and could not get on at all with the slow, ineffective heaters in situ.
The new one is small, compact and stylish though I would say light grey rather than platinum white as described. It heats up very quickly and is effective in a medium sized bedroom. I had thought that the description of timer meant it could have scheduled on and off times set with the remote control but the timer is just 1 to 24 hour duration. It is of course a smart heater and operating times are set eg on the Alexa app. I had to enlist help from a more IT competent person to connect it up. The signal only seemed intermittent for the first few days which was worrying but it now seems to be constant and settled. It is possible to remove the light pad when heating is in operation but not when on standby so at night the on and the WiFi buttons do illuminate the room. It is far more effective than the previous heater and I will now get it wall mounted and have the cable put into a wall socket. I will see how it functions for a few months and then consider replacements for other rooms too. At this stage seems a good buy and I am enjoying a warm room.
12 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Julie,
Thanks very much for such a thoughtful and detailed review — it’s really helpful to hear how the heater compares to what you’d been using before and how it’s working in a real‑world setting. We appreciate you flagging the colour tone, timer expectations, and setup experience, as well as the positives around heat output and design. I'm lad to hear things have settled and that you’re now enjoying a much warmer room 🔥
Best wishes,
Elise
Devola 20L
Ordered from B&Q, direct from Devola. Amazing product, first time of using took 20L from the conservatory.
19 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Dave,
Thanks for the review — it's great to hear it made such a difference straight away, especially pulling that much moisture from a conservatory. Really glad it’s working that well for you 💧
Best wishes,
Elise
Not as expected..
I was false-fully told by them the heater was eco and energy efficient, when it used around 50p an hour witch is ridiculous.. on reading there terms of returns, if the package has been open or used they reserve the right to only give you 50% of the cost of the item, not only that your responsible for delivery costs back to them, total con avoid this company, also on there site they selectively choose what reviews appear, basically deceiving its customers.
The delivery they used was loveshop directory.
I should have ordered off amazon I would have been covered far grater, its not even worth sending it back as the cost of delivery wouldn't make it worth it.
PC Thanks for your reply Devola I will keep this here so that it makes sense to your reply but changed the rating..
19 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Mike,
I’m sorry to hear you’re unhappy with your experience, and I believe there has been some confusion that I’d like to clarify.
The cost to run a heater is highly dependent on your individual energy tariff, usage duration, and selected settings. While our heaters are designed to be energy efficient, the actual running cost will always vary from household to household and isn’t something we can guarantee.
In terms of returns, our policy is consistent with many retailers. If an item is returned in a condition where it cannot be resold due to heavy use or damage, we reserve the right to apply a deduction. However, if the packaging has simply been opened and the product has only been lightly tested — similar to what would be expected in a shop setting — there would be no reason for any deduction to be made. Return postage is the customer’s responsibility when an item is no longer required, which is standard practice across most retailers.
To clarify the delivery point, LoveShoppingDirect is our company name, and delivery is always carried out by third‑party courier services. We do not deliver items ourselves.
All of this information is clearly outlined on our website. We don’t intend to be misleading or deceptive, and we’re always happy to explain or clarify any of our policies if contacted directly. It’s a shame you didn’t reach out to us first, as these concerns could have been addressed and explained before leaving a review.
Best wishes,
Elise
Antwoord van Devola
Hi Margaret,
Thanks for the feedback — glad to hear it’s working well 👍
Best wishes,
Elise
The product is excellent
The product is excellent, and the customer service was good too!
19 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Conor,
Thank you for the feedback!
Great to know you were happy with both the product and the support. Thanks for taking the time to leave a review 🔧
Best wishes,
Elise
No problems at all
Easy ordering, kept up to date with each stage of the next day delivery process.
Very pleased with the product.
No problems at all. Well done Devola👏
17 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Elaine,
Thank you for the kind words — Great to hear the ordering and delivery updates were clear and that the product’s doing exactly what you needed. Thanks for taking the time to leave a review 👏📦
Best wishes,
Elise
Antwoord van Devola
Hi John,
Thanks for the review — I'm glad everything lined up well for you, from the price and quality through to delivery 📦
Best wishes,
Elise
I am very pleased with this heater as…easy to use
I am very pleased with this heater as it is so easy for me to use with the remote.my neighbour has a similar model and uses the app and this is something i will be doing as she says its easy.
13 januari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Irene,
Thank you for sharing this — it’s great to hear it’s been easy to use straight out of the box 👍 It's a nice bonus that the app option is there too if you decide to try it later. We appreciate you taking the time to leave the feedback 😊📱
Best wishes,
Elise
Antwoord van Devola
Hi Paul,
We’re happy to hear you were pleased with the delivery speed and pricing. Thank you for your feedback 😃
Best wishes,
Elise
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.