Suzie was so helpful and knowledgeable about the products. She made my visit to the store relaxing and enjoyable. She put me at ease with making decisions and choices and I was glad to have met her be... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I visited your store in Dundee today looking to buy new sofas. I was greeted by Sean ( I think that was his name) the guy with Turkey teeth. He went over and beyond helping me decide on the one. He to... Toon meer
Bedrijf heeft geantwoord
I visited the Dundee store today within a few minutes was approached by Sean who asked if we needed any assistance. He could not have been more helpful. I explained what I was looking for and that... Toon meer
Bedrijf heeft geantwoord
Beth at the Dundee DFS store was fantastic from start to finish. She made the whole experience easy, stress-free, and enjoyable, taking the time to help us find exactly the right sofa we found online... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
467 Clepington Road, DD3 8RX, Dundee, Verenigd Koninkrijk
- 0333 999 9823
4,9
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
From the minute we walked in the door…
From the minute we walked in the door John was incredibly helpful. We had a new corner suite within 30 minutes.
Thoroughly recommend.
29 mei 2026
Antwoord van DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Sofabed
Firstly showed me what I asked for. Not what he thot. He answered everything I asked which help me a lot. Took me through everything that needed to be done for my order. No fancy words. Was a really nice man. Made me feel at ease. Very friendly no hard sell
29 mei 2026
Antwoord van DFS Furniture - Dundee
Hello Denise,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Emily was very helpful and…
Emily was very helpful and knowledgeable about the products.
A credit to the store and Dfs in general.
28 mei 2026
Antwoord van DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Suzie was so helpful and knowledgeable…
Suzie was so helpful and knowledgeable about the products. She made my visit to the store relaxing and enjoyable. She put me at ease with making decisions and choices and I was glad to have met her because I left the shop feeling accomplished and excited. I want to thank her for going above and beyond with her service. I ended up purchasing a gorgeous suite and enjoyed my time in the shop. Thankyou Suzie.
27 mei 2026
Antwoord van DFS Furniture - Dundee
Hello Kimberley,
We're really grateful you shared this amazing 5* review. We are glad to hear that Suzie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Very quick service from start to…
Very quick service from start to finish! Very helpful. John dealt with us and his customer service is 10/10.
26 mei 2026
Antwoord van DFS Furniture - Dundee
Hello Becca,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Top class customer service
24 mei 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
John was so helpful and friendly
John was so helpful and friendly. A pleasure to deal with .
25 mei 2026
Antwoord van DFS Furniture - Dundee
Hello Gordon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The assistant was fantastic. He was was super knowledgeable
The assistant was fantastic. He made me feel at ease and didnt bother me until I made my choice. He made us laugh which was good he wasn't stiff and serious. You have a star there.
16 mei 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic service at DFS Dundee
I visited the Dundee store today within a few minutes was approached by Sean who asked if we needed any assistance. He could not have been more helpful. I explained what I was looking for and that I needed a quick delivery date. He showed me some great options then suggested i take the fabric samples outside to natural light, He explained the company’s manufacturing process and the warranty that was valid on the sofa. He then took my order and explained the delivery process and how I would be kept informed of its expected delivery date. I will definitely be returning to see Sean when I need to replace my other sofas.
24 mei 2026
Antwoord van DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great comfortable experience sales…
Great comfortable experience sales person very friendly and helpful
24 mei 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Friendly staff
Friendly staff, no pressure sale, very knowledgeable on product and after care. Purchased here before, and will use again.
24 mei 2026
Antwoord van DFS Furniture - Dundee
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
The salesman was a great help to us He…
The salesman was a great help to us He had a good knowledge He was very very helpful and humble to us good salesman keep a hold of him
23 mei 2026
Antwoord van DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
I visited your store in Dundee
I visited your store in Dundee today looking to buy new sofas. I was greeted by Sean ( I think that was his name) the guy with Turkey teeth. He went over and beyond helping me decide on the one. He took one look at my mood board and directed me in the right direction. Moved soft furnishings, sourced a coffee table to give me the complete look ( which I ended up buying). Great service overall. Well done Sean or Stuart ( Turkey teeth )
23 mei 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very Good Service
My experience of DFS was amazing. I am a new home owner and the staff at DFS were very helpful in helping me buy a sofa. They explained the whole process to me and have allowed me to get the sofa delayed until I move in. Will definitely be going back if I need anything in the future!
16 mei 2026
Antwoord van DFS Furniture - Dundee
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Bought 2 sofas from Jackson in the…
Bought 2 sofas from Jackson in the Dundee store last week, he was very friendly, professional, knowledgeable and not pushy atol
16 mei 2026
Antwoord van DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.