We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Toon meer
Bedrijf heeft geantwoord
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... Toon meer
Bedrijf heeft geantwoord
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
467 Clepington Road, DD3 8RX, Dundee, Verenigd Koninkrijk
- 0333 999 9823
4,9
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van DFS Furniture - Dundee
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great salesman really really helpful…
Great salesman really really helpful took us everything about the sofa
25 juli 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Ellie was really helpful with giving us…
Ellie was really helpful with giving us information on which material is more resistant to scratches etc. She helped us pick the perfect sofa
2 augustus 2026
Antwoord van DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Quick and easy
Quick and easy. Listened to everything we wanted and didn’t push for an upsell like competitors did.
1 augustus 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Emily the staff was very professional…
Emily the staff was very professional and patient and too time to discuss all the offers in store. I am very pleased with the service. Highly recommended.
1 augustus 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Beth was very helpful and knowledgeable…
Beth was very helpful and knowledgeable and made our sofa purchase very graceful. Thank you!
1 augustus 2026
Antwoord van DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Beth.
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from John
Fantastic customer service from John. He explained everything to us which was great and was very friendly too.
1 augustus 2026
Antwoord van DFS Furniture - Dundee
Good Morning,
We are really happy that John met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
sean took care of us from start to…
sean took care of us from start to finish and ensured we got what we needed
31 juli 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Friendly expert staff member (Emily)…
Friendly expert staff member (Emily) very nice manner and extremely competent
30 juli 2026
Antwoord van DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
settee
Ruth, made us very welcome. She answered every question we had with knowledge and professionalism.
Her service was second to none. We look forward to the delivery of our new furniture.
30 juli 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Buying occasional chairs
Customer service was excellent. Katie was very informative and friendly. Good range of products available to see.
30 juli 2026
Antwoord van DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Popped into DFS Dundee looking for a…
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting a great deal on a corner recliner and rug
29 juli 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great experience buying a sofa
Great experience and amazing customer service from John. Would recommend 10/10.
28 juli 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had a very pleasant experience today…
We had a very pleasant experience today in your dundee store, the very well informed young lady helped us choose the perfect sofa for myself and my husband, he has medical needs which can sometimes prove problematic but she put him at ease, she was attentive and curtious which we appreciated.
28 juli 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Friendly, lovely staff :)
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the customer service was excellent. Would definitely recommend and will definitely be back! 😊
27 juli 2026
Antwoord van DFS Furniture - Dundee
Hello Alisa,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Wonderful service from Ellie
Wonderful service from Ellie. She was polite and friendly and gave me all the advice I need and her own personal tip for rotation of cleaning my new sofa. 10 isn't a high enough score. She fabulous in her position.
27 juli 2026
Antwoord van DFS Furniture - Dundee
Hello Candi,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.