DFS Furniture - Exeter Reviews 

Marcus was extremely friendly, helpful and professional, as was his colleague whom we met briefly. He was able to provide full information about the product and extras we could have without being ‘pushy’. He also allowed us to borrow the fabric swatches so that we could go to the carpet store nearby to choose a carpet to match our choice of sofa before we made the purchase.
There were plenty of options/styles/colours of sofas to choose from and the showroom was laid out well.
Overall a great experience and we left extremely happy with our choice. Would definitely recommend this store.

We had the full attention of the extremely knowledgeable sales assistant Jane who was wonderful.
She made it a truly pleasant shopping experience. We would not hesitate to recommend her.

The staff at the Exeter store were all helpful and took the time to assess my needs before showing me a range of compact sofas.

Very helpful man. Helped me make up my mind on colour and material of sofa and found a rug for me too. Thanks

We had a great experience shopping at DFS, the staff were attentive but not pushy and allowed us to wander around and try out sofas at our own leisure, only popping by occasionally to give any more information should we need/want it. We ended up coming back to order a sofa which was a very reasonable price for the quality/size. The process too was extremely easy and again, we were well informed during that process. Even during any upsells in the checkout process, it never felt pushy, only informative. We would absolutely recommend and shop here again if we needed to.

Jane our sales representative was incredible.

Really personal experience

Helpful assistant
Very professional

Very helpful salesperson, offered the extras available with the purchase, but not pushy. A good experience.

Matt was fantastic not only when we first met him but he also recommended some local retailers for other parts of the work and remembered us when we came back in again. A really sensible and helpful approach to selling a sofa.

Buying a sofa made easy, Jane was an absolute star! All round great experience with amazing customer service.

the help that you get is help i will be going back to order settee from dfs

The staff were extremely helpful, polite and welcoming, which improves the whole shopping experience.

Have had 3 Dfs sofas so far in my life time great service ,treated nicely and always helpful,Jane ,the lady who served me was very knowledgeable and not pushy

I was very pleased with the service provided and all details explained clearly.
I’m delighted with my choice of sofa and look forward to taking delivery.
Thank you.

Staff were great and sorted out the best deal for us.

Your sales lady, named Kelsie, (I hope I have the correct spelling) was extremely helpful. She didn't put us under any pressure. She was a good listener. Our shopping experience with her to assist us cannot be faulted.

Great service today in Exeter store. Friendly and helpful staff, happy with my new purchase

The lady that helped us was excellent. Very knowledgeable about your products and couldn't do more to help. We actually purchased the sofa that she recommended once she understood our needs.
She was extremely professional but had the skill to make us feel like we were long standing friends. A rare talent indeed.

Dealing with someone who knew the product and who loved her job. Jane Cooper had a bubbly personality with a permanent smile, it was a pleasure doing business with her.
My neighbour also bought furniture from the same store and it was they who told me to seek out Jane.
Jane is a credit to your company.