Divan Beds Centre Reviews 

Very helpful staff on telephone. The delivery man was very friendly and helpful. The bed is very comfortable, looks good and great value. I would definitely recommend them.

I ordered a Premium Grey divan base that was advertised at £149. After I had added springs and padding and castors the price shot up to £319. Delivery, by another company, was excellent but the base arrived with a brown material. I immediately phoned and was told I would get an email. It arrived telling me they had sent premium grey and colours could change. I wrote back to say it was NOT grey and they wrote to say they had checked and had sent premium grey. That was it, no discussion on colour or anything. their email might just as well have said 'tough luck we aren't changing anything. Since then I have heard nothing. Bad company with no customer service!

I bought two divan bases, one arrive with the storage drawer damaged, this was quickly resolved by the company without any quibbles. They are excellent quality and great value for money, the company are great to deal with keeping me up to date at all times. I have no hesitation in recommending them as reliable with good quality and value products and will be in touch again when I need future beds or mattresses.

Excellent product. I have never slept so well. Amazing bed. Brilliant service and unbelievable prices.

We are extremely happy with our new Divan bed. It was delivered well within the timescales given, and we have already had almost a week of very good sleep! There was one small problem regarding one of the draws, but this was resolved very quickly by the company. I recommend this company, very good value for money and helpful, attentive staff. G & L, Norwich.

Excellent service from start to finish,excellent delivery information ,message evening before with 2hr slot,phone call in morning to say 45mins away , very polite and helpful delivery men.

Ordered a bed during the Christmas period. Very impressed with the service provided. Quick delivery and amazing customer service. Couldn’t fault. Product itself is what I ordered - lived up to my expectations

Fantastic service from ordering to delivery. The beds were delivered before the due date, communication was excellent throughout the transaction. Delivery was on time, efficient and delivery men were polite and very helpful. Products are high quality, well packaged and as description.

Lovely bed- very helpful to get the delivery before Christmas

Had a fantastic experience from start to finish, delivery was very quick and the quality is second to none. Defo recommending to my friends.

I ordered a kingsize divan base and payed the extra for padded trim and glider feet, the bed took over 3 weeks to be delivered which under the current covid conditions I can except, I arranged time of work to be in to take the delivery on the day I was told, it finally arrived the next day.
I unpacked it to find slight damage in the material on the drawer and 4 out of the 8 glider feet where completely smashed beyond use which I payed the extra £25 for.
I instantly phoned the customer support line to tell them and asked for 4 replacements, after leaving my details they said someone would contact me which they didn't.
The next week after no contact from them I recalled them going through the same process, yet again nothing !!
I am now left with a bed base not in use because I have half the amount of glider feet.

I'm still waiting, and not happy about the service.

Needed a bed for the spare room so didn’t want to spend a fortune - but also wanted something half decent. Purchased from the Divan bed centre online after contacting them to see where the beds were made and if confirmed to British standard. Must say brilliant communication and when the bed arrived it was much better quality than I had hoped for. Also the courier service used was excellent. Great quality and value for money.

I was a little dubious about buying two beds online, but needn't have worried. The beds are great and the sales team couldn't have been more helpful. The delivery team were efficient and courteous. I'm very please and wouldn't hesitate to recommend this company.

Placed an order for a bed with the Divan Bed Centre with a request that it be delivered within 2 weeks. They beat this deadline by a couple of days and we are very pleased with the quality. The courier company they used were also first class, supplying regular progress updates on the delivery timescale. Highly recommended.

Fantastic quick delivery good price well recommend

I would just like to say how impressed I have been with thiscompany. I purchased a divan bed off them back in February. Have since had a few minor problems with the bed that the have sorted out without question. Their customer service is superb! So nice to deal with a company that holds its customers in such high regard.

Nice company to deal with, professional and polite. Good product and I'm very happy with it.

I ordered a bed base for my father and was pleased with the price I had paid, The base arrived but unfortunately one of the castor holes were broken so phoned and got through immediately, I have to say phone calls and emails all answered promptly and new base has arrived and broken base taken back and all good pleased with the product
Thank you

Not got a lot of money so was delighted when I got a good discount on two kids beds.

Bed was amazing quality just like last time. Brilliant and highly recommended- Chris