Divert Reviews 

382
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I made an initial enquiry to Divert to remove an old bed and mattress. I was quickly contacted by Ben, who was very helpful and got everything booked in. Alfie was also very helpful on the logistics... Toon meer

Beoordeeld met 5 van de 5 sterren

After sending an initial enquiry I was contacted very quickly by Ben who was extremely helpful and guided me through the process really well. He responded to all questions very quickly. After being pa... Toon meer

Beoordeeld met 5 van de 5 sterren

Quick response time to query and clear costs and detailed information throughout the 'start-up' process. I received emails and calls from Josh Leather and Alfred Gilgrist who were really helpful and w... Toon meer

Beoordeeld met 5 van de 5 sterren

In setting up a business I have been VERY scatter brained and honestly probably quite tedious for the guys to work with but Ben and Alfred have been amazing and really patient with me. They are truly... Toon meer

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4,9

Uitstekend

TrustScore 5 uit 5

382 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(382)

65 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service

Had a collection of tiles, quick and easy to set up thanks to paddy, gave me an AM slot and the drivers did a great job clearing the area. Will definitely use again

26 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and professional

Great service, booked a one off collection for two mattresses. Turned up before lunch, both lads were professional and cracked on, mattresses on, nice and speedy, job done.
Shoutout to Patrick in customer service who was very prompt in communication and got my job booked in for a suitable day.
Also Michael in logistics for sorting a good time for collection. All very helpful.
I don't often have bulky waste at all but if I ever do one day, i'll be giving divert a call.

31 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience

Patrick has been excellent helping set up my waste collection! Fast communication and very helpful with my questions.
Thanks so much!

28 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful :-)

I spoke with Cameron about changing the size of our bins and changing our collection schedule. He was very helpful on each occasion and answered my questions sufficiently. I definitely got the impression he was keen to resolve my concerns. Efficient and friendly service, thank you.

25 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

This is my first time using waste collection service in the UK and I must say Divert's customer service was amazing and the efficiency was incredible. The booking process was very user friendly and hassle free. I would definitely recommend it to everyone.

30 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great cost effective service.

This is the second time I’ve used this excellent cost effective service to take away a mix of household rubbish generated by our diy renovation work, because it’s reassuring to know it will be disposed of properly. Booking is simple, pick up date available quickly and staff are super friendly and efficient. Highly recommend.

22 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I use this wonderful company all the…

I use this wonderful company all the time and they’re absolutely brilliant. They come so quickly and I’d be lost without them.

Yesterday while doing a collection they called me to say they’d found a new driving license. I then realised it was in a bag with other stuff that must have been thrown out by accident.

They’d already loaded the van but they very kindly took them all off and went through everything to locate the missing belongings as I wasn’t home.

My mum is due an operation and all her medication was in this bag as well as her forms. Her operation could have been cancelled if we wasn’t able to find these.

To say these guys go above and beyond is an understatement, they’re amazingly and I can not begin to thank them enough.

I’ve been using them for over a year and a half and I wouldn’t use anyone else.

Many many thanks again.
A very grateful Danielle

14 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

they will never leave you alone

If you request even a quote from these people, you will never stop hearing from them. I have blocked 2 numbers and 3 emails but they still keep trying to contact me. At one point they were calling me 3 times a day. I'm not exaggerating. They were trying to harass me into a service. I requested this quote 2 years ago. I am still getting emails from them getting caught in my spam filter.

Edit: I'm not ratting out your employees, as it was several different people, so it must be something wrong with your policy pushing them to hound me for a contract.

3 juni 2023
Review zonder uitnodiging
Logo Divert

Antwoord van Divert

Hi Kitty,

Sorry to hear that you are disgruntled by our persistency. We would like the opportunity to look into your comments, so please could you share your account/quote details with our Managing Director, John Verity?

The contact email is; John.Verity@Divert.co.uk

We take your comments very seriously, and hope you can support us in rectifying the issues you have detailed in your review.

Kind Regards,

Divert

Beoordeeld met 5 van de 5 sterren

Highly recommended

We used this company on some occasions and we are very happy with their services.
The staff are very helpful and professional.
A special thanks to Marcus Pickles.

Recommend

30 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Marcus did a fantastic job handling everything and keeping me informed of changes and updates, can't recommend this company enough.

30 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We used Divert

We used Divert. They quoted for waste to be removed and when there was less waste to remove than they had envisaged, we received a refund. I would recommend this service. Thank you.

25 april 2023
Review zonder uitnodiging

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