Divert Reviews 

Great service !!! My company is using them for few years and the customer service is just brilliant !!!
Never problem with anything, so polite and helpful. Highly recommend Divert ! 5 stars !!!

I contacted Divert today to set up a clinical waste service for my new PMU business. Within 10 minutes of the call, my clinical waste was set up. Tee dealt with my enquiry and was absolutely amazing from start to finish, I have great confidence I have chosen a fantastic company to provide my clinical waste services. Thank you again for a very professional and slick service. Marie. 🙂

Excellent service from 2 Divert men who came to pick up cardboard and because I was on my own helped me put all the other rubbish into the two new Divert bins .

Fantastic service form Ben Iliff! I was looking for a new Commercial Waste Management agreement and being new to this service I was a little unsure exactly what I required now and in the future but Ben talked me through all the options/the flexibility that Divert offer, so I was able to choose the best solution for my new business. Set up was quick, clear and simple.

I had the backplate of a piano needing to go to the tip the city council were unhelpful so I contacted Divert and was immediately offered a solution
the staff were very pleasant and within a short time I had a quote sent photos and was given a one hour time section for the following day
the van arrived the situation assessed and the piano backplate removed by two very nice helpful men respectful of my property and considerate when removing the item I got Duty of Care Waste Transport form can`t recommend highly enough

Great service. Rang up and spoke to Ben , he helped me get everything set up very smoothly. Highly recommend

Absolutely fabulous experience from start to finish we had an old and very heavy cabinet television with integral stand to dispose of which we couldn't even lift. They phoned 15 minutes beforehand so we could be ready for them and gave advice on how they could carry it through the house. Cheerful and friendly nothing was too much trouble, quick and efficient. Would certainly use them again. We'll done guys!

Excellent service, two capable, pleasant guys that took our item away.
Not cheap , but, nothing is cheap today and if you are happy with the service " It is worth it"
Thanks Ian

I have dealt with Divert since 2022 and they are great at what they do, they listen to my requirements, they understand my issues and they resolve them swiftly and without opinion.
I always get my call answered, emails are responded to very swiftly and precisely and the guys in the office are great.
Notably Rowen Hall.

Keep up the good work Rowen

Great service from Divert - can't fault them.
The drivers & collection lads are spot on. I can definitely recommend Divert!

When you pay for a service you want it to run smoothly so you can get on with running your business. With Divert this is exactly what you get. Everyone that works here provides amazing service and nothing is too much trouble. Keep it up!

It's my second time using Divert. They are very reasonably priced, efficient and friendly. Ben, who organised my collection was excellent. It's refreshing these days to deal with a company that does exactly what they say they are going to do. Well done.

The service I required and received was excellent,
Ben Iliff (sales executive) was very polite and informative, making the whole process stress free, also no hidden costs incurred.
The team turned up at the agreed time and were very polite and professional.
Definitely using this company again and strongly recommend them.

Tee gave me very nice job. Had a good pay. The customer was very pleasant and helpful too.
I hope to work with Divert again.

A straightforward process, everything went as I expected, the person I was dealing with was helpful and friendly and the price was very reasonable. I will definitely use this service again.

They are easy to contact and efficient at booking additional collections . I find them very reliable and they never leave a mess . I would highly recommend them .

We have just entered a contract with Divert to manage our food waste. Tee has been helpful in answering all our questions to ensure we got the right service.

We have just entered into a contract with Divert to manage the collection and recycling of our office waste. Tee has been great to work with at Divert, able to answer all my questions and hugely helpful in resolving any queries promptly, she has made the whole process straightforward and had been a pleasure to work with.

We've been dealing with Divert for over 2 years now. They're a great company to deal with on both a personal and professional.

An honest and approachable group of people which is refreshing within the waste industry.

Highly recommended.

As a commercial management surveyor it is very important to maintain and deliver consistent positive results to my clients, particularly when demonstrating best value and service in respect of waste management. Doing this not only creates good client relations but also provides scope for further business development. Divert have helped me and my clients.

When liaising with larger entities, you often feel like you are just a number and customer service is perhaps lacking. After working with Elliot it has been a breath of fresh air. Elliot is polite, hard working and has a genuine dedication to customer service. Not only is Divert more competitive in terms of pricing but the overall customer service experience has been excellent.