Divert Reviews 

Recieved great customer service whilst on the phone speaking with Lilli, she was extremely helpful

Highly recommended, great service from quote to removal. No fuss.

Great service, very organised and prompt

Thank you divert !! Great customer service rare in this day and age !!

Fantastic company, very quick service, definitely recommend very happy

Excellent company fast and friendly 100% would use again!!!

Great service , quick efficient and friendly guys

Really helpful and professional experience from Sophie!- would highly recommend.

First class service from start to end. Nothing was too much trouble. Booked a time which the guys arrived bang on time. Cleared all the waste then swept up leaving the area spotless.

Great company, smooth process and friendly service

Had a great and really professional service from Sophie. She was so helpful and informative - would highly recommend!

Sophie was amazing helped me and was very informative!

Good service. Kept me informed at all times. Collection was easy and smooth, friendly and helpful service helped a lot. Strongly recommended.

Absolutely terrible service, AVOID this company at all costs. They don't provide a reliable and consistent service, and draw you in to another year contract! Their small prints will sting you with extra costs, LOOK ELSEWHERE!

RESPONSE to your reply - I requested to cancel your service before the 1st year contract ended with over a months notice, since i didn't want to renew your service as you didn't collect our waste for 5 months. We run multiple clinics in London and use other service providers with no issues since they actually collect our waste. You duped me to stay for another year due to a unethical clause in your contract, I did not want to renew my contract and therefore stopped paying for your lack of service. You're fortunate that I was too busy to respond to the court application, but I paid the requested amount in the end. With 6 months remaining our contract, you refused to continue the service even though you have been paid for it in full, your response is now proof of that. For anyone reading, this is how you will be treated by this company.

P.S. They tried to remove this review from Trustpilot, probably what they do with every review they receive, rather than actually providing a good service and encouraging companies to stay with them, they contractually force you to stay with them with their hidden clauses. If Trustpilot try to remove this review, then you are stopping other people from viewing honest experiences and prevent them from being aware of how this company operates.

Great service, thank you !

Good service. Kept me informed at all times. Collection was trouble free. Friendly and helpful service. I strongly recommend this company.

Divert were a great company to work with, they responded quickly to our needs, offered a competitive service and handled unforeseen challenges (slight delay to collection) professionally and quickly.

John and his colleague were great at communicating when they would arrive. They were courteous when they came and removed the rolls of carpet and underlay very swiftly and without fuss. Highly recommended!

Recliner Chair from 2nd floor flat / no lift.
Excellent, very easy and fast communication with the Divert Team (booking and logistics). Was able to receive accurate collection time on the day. Team of two who arrived were very friendly, fast and professional. This is the third time I have used Divert and will do so again.

Great Experience dealing with invoice queries. Alice has been especially helpful in keeping our accounts up to date.