DNA Home Improvements Reviews 

51
TrustScore 3 uit 5

3,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Dishonest and disreputable. They have taken a substantial deposit from me for windows and promptly ceased trading. Allegedly now owned by THI Group who appear just as dodgy. Use this company at your... Toon meer

Beoordeeld met 5 van de 5 sterren

Contacted DNA this morning regarding a faulty lock on our front door (manufacturing fault) that was installed over 2 years ago. Customer Services were very polite and helpful and stated they would get... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

DNA windows were excellent from start to finish. After being messed around by several local companies and one huge national company, the service and speed provided by DNA was a breath of fresh air.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Had windows, doors, guttering, soffits, fascia and dry verge done. Windows and doors were good quality and well fitted. The interior was left tidy and sealed in well. The dry verge was awful and had... Toon meer

Bedrijfsgegevens

  1. Aannemersbedrijf
  2. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

DNA Home improvements Ltd are a local firm running for over 10 years. We pride ourselves in providing a knowledgeable, courteous and trustworthy double-glazing service that is second to none. Over this time period, we are delighted to have provided a great service to several thousand customers. We pride ourselves on helping consumers to improve their homes whilst making the whole process as easy as possible, hassle and worry free. We employ local professionals who provide a high-class service. As a business we get most of our work from existing customers and referrals based on the quality of our workmanship. Delivering 5-star service is key for customers but also our business and this is how we have operated since we first started in 2007. We are happy for customers to pop into our showroom and head office where we service Cheshire and the surrounding area. Here, one of our friendly team can help you find exactly what you’re looking for to improve your home. Our showroom is open every weekday 9am – 5pm and Saturdays 9am – 1pm. Most of our customers prefer us to visit them in the comfort of their home at a time convenient to themselves, such as the evening or the weekend. We will need to complete an on-site survey and assess the home with regard to any installation considerations and in order to provide you with a free no obligation quote. We supply the following range of products:- · Conservatories · Orangeries · uPVC Windows · Glazing · uPVC Doors · Porches · Composite Front Doors · Aluminium and uPVC Bi-fold Doors · Aluminium and uPVC Patio Doors · Conservatory roof light weight replacement · Roofs · Soffits and fascia’s · Garage doors · Garage conversions · Plantation Shutters and Blinds · Awnings and Out Door Living If your old windows and doors need replacing, we can install the latest windows and doors which are easy to maintain, have high energy efficiency ratings and are secure. Here at DNA Home Improvement we use ‘Secure by Design’, meaning all our products are extra secure. Alternatively, why not add value to your home with our Conservatory or Orangery installations. Whatever you want, your conservatory will be designed and built to the highest standards to suit your home. We will provide you with a huge choice of styles and finishing details and provide expert advice. We can transform an existing conservatory into an orangery feel by replacing the roof with a new modern solid light weight roof. This provides a very well insulated room; ensuring you can enjoy your valuable space throughout the year as it will now be a comfortable temperature all year round - not too hot in the summer or two cold in the winter and therefore be a great addition to your home. Transform your home and add value to your property. To compliment your new windows or conservatory we provide planation shutters which provide that quality look and finish. Our garage doors are available sliders or shutters and come with the latest technology and security. As you would expect with a quality business like ourselves, we are fully insured and accredited by the various industry bodies like FENSA and will take care of any requirements with regard to building control, Insurance backed guarantees and extensive product warranties. We can also provide different finance options if this is something you are looking for. For quality Home improvements it has to be DNA every day You can call us on 0800 779 7767 Or Email us on Sales@dnahomeimprovements.co.uk Or visit our website on dnahomeimprovements.co.uk Head Office Unit 9 The Gateway Crewe WA14 2 LQ


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

51 reviews

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3,0

Alle reviews

(51)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing service, amazing quality

Recently had a new door fitted. It is amazing, superb quality and price was perfect.
The fitter noticed an anomaly with the door stating it wasn’t perfect, so arranged for it to be sorted. This was done within the week. (We didn’t even notice the issue so fair play to them they could have just left it).
The sales process was effortless with no usual hard sell. A price was given no haggling or phoning someone else.
A superb experience from start to finish.

20 december 2021
Review zonder uitnodiging
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Very good standard of workmanship and…

Very good standard of workmanship and friendly staff who you can trust the job is done properly.

19 december 2021
Review zonder uitnodiging
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Great windows and a pleasure to deal with

We had two windows fitted by DNA and were really happy with the outcome. The windows were fitted within the timescale given and the fitters were neat and tidy. Couldn’t fault the service from start to finish.

16 november 2021
Review zonder uitnodiging
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Conservatory roof conversion to tiled system.

A lovely job completed in a timely manner. The whole team were very courteous and the standard of workmanship was excellent.

26 oktober 2021
Review zonder uitnodiging
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Very impressed with DNA

I have been very impressed with DNA, we had a front door, back door and a large set of sliding doors installed. Very impressed with all the people we dealt with from initial order through to installation. Friendly staff and always left the house very clean. I have had a couple of teething problems which have been fixed very quickly with no fuss. I have already recommended DNA to friends who have placed orders and will continue to do so.

14 oktober 2021
Review zonder uitnodiging
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

We have had a very large patio/door fitted

We have had a very large patio/door fitted which is superb. The fitters were very efficient and professional, tidying up after their work. The unit itself is great, with a very easy sliding door and secure locking.

6 oktober 2021
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with

Everything about the fitting from the initial sales meeting, contact with the office and the fitting was conducted in a professional manner. The fitters were very experienced and kept us informed at all stages, nothing was too much trouble. The product looks fabulous and has improved both the look and insulation of the house. The price for the windows and doors was only slightly more than other quotes and significantly lower than others but it was certainly worth paying the small amount extra. I would recommend DNA Home Improvements.

30 september 2021
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 1 van de 5 sterren

Very bad experience

We’ve had a very bad experience with them which is still ongoing because they ignore emails and letters. We had a conservatory done in November last year that leaks, plastering poor, after sales is non existent please avoid .
Worst company I’ve ever dealt with.

27 september 2021
Review zonder uitnodiging
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Antwoord van DNA Home Improvements

We are sorry to hear about your experience - we will be in contact with you to work out resolving this

Beoordeeld met 5 van de 5 sterren

I was pleasantly surprised at how good…

I was pleasantly surprised at how good the door looked. On my street other neighbours have PVC doors and they do look like PVC doors whereas my door doesn't. 😐 Thank you DNA for doing a good job

22 september 2021
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

No problems very efficient friendly…

No problems very efficient friendly kept things tidy would recommend
Windows look great

21 september 2021
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Thank you DNA for an excellent job.

Thank you DNA for an excellent job. Great help and advice when ordering our new door. It was delivered and fitted even sooner than quoted. The fitters Liam and Conner were very courteous and professional paying great attention to detail, a great credit to the company. We are delighted with the finnished job and thoroughly recommend DNA for service, quality and fair price.

5 augustus 2021
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Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Excellent service fitters were great…

Excellent service fitters were great hardworking & polite. Admin staff brilliant too really helpful.

4 augustus 2021
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Antwoord van DNA Home Improvements

Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Very happy with the service

Very happy with the service. Windows and doors look excellent.

27 juli 2021
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Antwoord van DNA Home Improvements

Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 2 van de 5 sterren

I did phone on the day front door was…

I did phone on the day front door was fitted to complain about the finish at the bottom of the inside of the door. I called fitters back who took a photo of the damaged area to report back to you. I am still waiting a response. I certainly would not have purchased this door if i had seen it on display. I expected the door to be perfect for what we have paid for it

26 juli 2021
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Antwoord van DNA Home Improvements

Hi Mr Gallimore - sorry to hear about your experience we will resolve the door issue. We will call you to discuss - many apologies for the delay.

Beoordeeld met 4 van de 5 sterren

Overall very pleased

Overall very pleased. The wrong design of window and the wrong glass was ordered and we accepted the frame because it was for the side of the house, but asked them to reorder the glass. Not sure how the sure an obvious mistake was made but it’s not a problem.
Fitting wise there were a few damages to the wall inside the door (not due to installation) but nothing that couldn’t be fixed.

23 juli 2021
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Antwoord van DNA Home Improvements

Thank you for your feedback it is greatly appreciated, we are very sorry for the mistake - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

The fitters were polite and…

The fitters were polite and professional. The job done was excellent

22 juli 2021
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Antwoord van DNA Home Improvements

Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

DNA windows - Excellent service

DNA windows were excellent from start to finish. After being messed around by several local companies and one huge national company, the service and speed provided by DNA was a breath of fresh air.
We were very well communicated with from beginning to end. The first visit and subsequent survey were done within 3 days, and the whole job, including some extra building works, was completed without any fuss, around three weeks later.
Nothing was too much trouble, both the builders and fitters did a great job. Would definitely recommend DNA windows and we will use them again in the future.

19 juli 2021
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Antwoord van DNA Home Improvements

Thank you for your feedback it is greatly appreciated - if you need anything at all in the future please feel free to contact us

Beoordeeld met 5 van de 5 sterren

Great Job

We asked DNA to fit a new front door. We were given plenty of choices and helpful advice. An approximate fitting date was given which was accurate. When the fitters arrived they worked quickly and completed the work by lunchtime. We are very happy with our new door.

16 juli 2021
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Antwoord van DNA Home Improvements

Thank you very much for your feedback - if you need anything in the future please ask

Beoordeeld met 5 van de 5 sterren

DNA supplied and fitted a Rock Door

DNA supplied and fitted a Rock Door. From the initial appointment to completion all staff were very friendly and polite.

When our door arrived a date for fitting was arranged quickly and on the day the fitting workmanship was excellent.

We love our door and would not hesitate to recommend DNA.

15 juli 2021
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Antwoord van DNA Home Improvements

Thank you very much for your feedback - if you need anything in the future please ask

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