I love my new denim dress! Arrived quickly, well packaged (as always) and good communication. Perfect for summer with sandals, trainers and will be enjoyed in winter with boots. Detail on it is amazi... Toon meer
Bedrijf heeft geantwoord
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Brilliant!! I walked into a Pop up x Kate Slesinger and Donna picked out exactly the right jeans and in the perfect size. What a skill & I love my jeans and my cute puff sleeve top. Lydia xx
Everything about ordering is easy. Postage and delivery updates throughout and then when the items arrive, they are pure luxury. Best fabrics, best quality. My favourite shopping experience is with Do... Toon meer
Bedrijf heeft geantwoord
Outstanding!!! No other compony will provide such an experience to try, to feel and decide what to keep as Donna Ida! Ana, the personal stylist will take care of your own personal needs, will expla... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop the latest styles from Jean Queen Donna Ida's seasonal collections plus her classic never out of stock lines. For personal fit and style advice from the team call or message +44 7488 845854.
Shop at Donna Ida
Geschreven door het bedrijf
- 30 day returns policy
- We offer a 30 day returns policy. Remember not to remove the tags.
- Worldwide shipping
- Free UK Returns
- On all full price orders.
- We’re Here for You
- DONNA IDA is known for its customer service as much as its denim. WhatsApp, DM or live chat us day or night, 7 days a week for friendly, informed and embracing style advice.
Shop with Confidence
Easy returns, no fuss
Enjoy 30 day returns and straightforward exchanges if it’s not quite right.
Contactgegevens
London, Verenigd Koninkrijk
- +44 7488 845854
- hello@donnaida.com
- www.donnaida.com
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4,9
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5K reviews
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Great Customer Service. Great Products
I own a few pairs of Donna Ida jeans and I’m always impressed with the customer service. Communication is excellent and the personalised follow-up text is a great touch, especially as there’s a real person replying to any questions.
28 november 2025
Donna Ida's customer service is AMAZING!
Donna Ida's customer service is top-notch! Not only are they always available when I need them, but they are polite, helpful, and very attentive.
22 november 2025
Ready for Christmas. The perfect jumpsuit bought in red.❤️
The perfect jumpsuit bought in red.❤️
Quality, thick material, just right for Christmas party outings.
Fits like a glove as it has some stretch, long length which was easy to take up to suit the boots I will wear with it.
Couldn’t be happier with my purchase❤️
1 december 2025
Hopefully my new size jumpsuit on way…replacing one too small
Hopefully my new size jumpsuit on way replacing one too small Need it for sat night
25 november 2025
Beautiful and great quality
From order to delivery was approx 2-3 days
Arrived in lovely packaging.
Dusty jumpsuit is beautiful with boots or strappy sandals
Great quality
25 november 2025
Denim that makes you feel fabulous
This is my second jumpsuit purchase from Donna Ida. The first was two years ago the Cassandra and still it is a go item and always get compliments when wearing. My latest purchase - the Dusty is just as fab. As soon as I put it on the fit is great and fabric feels soft and comfortable. Can’t wait to wear. Highly recommend.
25 november 2025
Superb customer service from Ana over…
Superb customer service from Ana over email and WhatsApp.
24 november 2025
Jumpsuit of dreams
Jumpsuit of dreams! Quite literally. I’ve lusted after Cassandra for quite some time, and we finally came face to face at the Spirit of Christmas fair: A ‘try on for size’ very quickly turned into a firm purchase. The cut, the feel, the fit - just perfect. And being advised by Donna herself was the icing of the cake!
6 november 2025
Whole experience ordering return ect…
Whole experience ordering return ect very professional
19 november 2025
Fantastic customer service and I love…
Fantastic customer service and I love the jeans
18 november 2025
Donna Ida is the most incredible…
Donna Ida is the most incredible company ever. Ana is so amazing and so helpful. Absolutely love everything about the products and the customer service is the best around.
21 november 2025
Just love buying jeans from Donna Ida
Just love buying jeans from Donna Ida - I get the best advice and they last forever!
9 november 2025
Excellent service yet again
13 november 2025
Friendly professional and patient…
Friendly professional and patient approach.
Good design product that is stand out from the rest.
Will return 😊
9 november 2025
Absolutely LOVE my new jeans
I came across Donna Ida at a pop up stall at a Christmas fair. I had never heard of them before but really liked the look and feel of the jeans. I ended up going back to try on a pair and buying them. They are absolutely fantastic. They fit beautifully, are super soft and lovely to wear and look fabulous. Expensive jeans but worth the money. Love them.
9 november 2025
I was at the spirit of Christmas fayre…
I was at the spirit of Christmas fayre in Olympia with my daughter and we had a fabulous day together. It was a special day. I also enjoyed the Donna stand and bought a black top which is non clingy and fabric feels luxurious. I’ll be biting more from donna Ida
7 november 2025
Lovely sales girls at The Spirit of…
Lovely sales girls at The Spirit of Christmas fayre
7 november 2025
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