Very pleased overall with this purchase - top quality door. I had to take 2mm of each side - no problem. Very well enginnered door, well constructed and very smooth finish. Three minor niggles prevent... Toon meer
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Bought a stable door with frame and glass from Doordeals and I was impressed with the value for money. The information on the site was thorough, enabling me to feel confident the door could be used in... Toon meer
Bedrijf heeft geantwoord
Excellent service from start to finish. Were very helpful with providing trim tolerances, so I didn't damage the door, too. They had the best price of the door I (my wife) wanted, and delivery comms... Toon meer
Bedrijf heeft geantwoord
From start to finish all excellent Friendly staff & delivery driver excellent Very helpful over the phone , which makes a change these days !!
Bedrijfsgegevens
Geschreven door het bedrijf
Doordeals are one of the UK's leading independent online timber door retailers. We stock a complete range of internal doors, external doors and door furniture. Expertly packaged, we'll deliver your new doors direct to your preferred address at a specified date and time so you know exactly when we'll be arriving.
Contactgegevens
Broombank Road, , S41 9QJ, Chesterfield, Verenigd Koninkrijk
- 0114 2557800
- info@doordeals.co.uk
- www.doordeals.co.uk
4,5
Uitstekend
2K reviews
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Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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excellent service
From start to finish all excellent
Friendly staff & delivery driver excellent
Very helpful over the phone , which makes a change these days !!
22 juli 2026
Smooth delivery and good product
1 juli 2026
Fitting Hanpstead hardwood external door
Very pleased overall with this purchase - top quality door. I had to take 2mm of each side - no problem. Very well enginnered door, well constructed and very smooth finish. Three minor niggles preventing 5*. 1. the panel pins used to tack in the loose beadiing, many of these were nailed in at the incorrect angle. If a fitter just followed the angle of these tacks..then glazing would be cracked when fitting. 2. Quality of taping around glazed units leaves a lot to be desired! 3. I don't like the BS standard marks in the corners of the glass -these are very noticeable and detract from a perfect finish and view.
17 juli 2026
Review zonder uitnodiging
Excellent service from start to finish
Excellent service from start to finish. Were very helpful with providing trim tolerances, so I didn't damage the door, too. They had the best price of the door I (my wife) wanted, and delivery comms were elite level, and the delivery driver was very friendly. Well done, team - it's refreshing to have such a good experience.
These guys are legit AF
13 juli 2026
Review zonder uitnodiging
Antwoord van Doordeals
Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience from start to finish. It's great to know our team could help with the trim tolerances and that everything, from pricing to delivery communication, met your expectations. We'll be sure to pass your kind words on to our delivery driver as well. We really appreciate your support!
Kind regards,
Doordeals Ltd.
Good Value for Money, Hassle Free Purchase
Bought a stable door with frame and glass from Doordeals and I was impressed with the value for money. The information on the site was thorough, enabling me to feel confident the door could be used in a non-standard way (opening outwards) which is not always possible with stable doors. Delivery was efficient - we agreed a date then they narrowed that down to a 3 hour window the day before. The driver (Tamas) was friendly and helpful.
9 juli 2026
Review zonder uitnodiging
Antwoord van Doordeals
Thank you for taking the time to leave such a detailed review! We're so pleased to hear you were impressed with the value for money and found the information on our website helpful in choosing the right stable door for your project. It's great to know the delivery process went smoothly, and we'll be sure to pass your kind words on to Tamas!
Kind regards,
Doordeals Ltd.
Brilliant service and quality
Brilliant service from answering questions on the phone through the easy online ordering process to great communication, fast delivery and excellent quality of product and pricing.
10 juli 2026
Antwoord van Doordeals
Thank you for your kind words! It's great to know our team, ordering process, communication, product quality, and pricing all met your expectations.
Kind regards,
Doordeals Ltd.
Antwoord van Doordeals
Thank you for your feedback.
We are pleased to hear you had such a good experience with us.
We look forward to helping with any future door needs!
Kind regards,
Doordeals Ltd.
Great company
This is the 2nd time we have bought doors from Doordeals, always had smooth transaction and the delivery has been excellent!
11 juni 2026
Antwoord van Doordeals
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that this is your second purchase with us and that you've had a smooth experience on both occasions.
It's great to know that both the ordering process and delivery met your expectations. We truly appreciate your continued custom and look forward to helping you with any future projects.
Kind regards,
Doordeals Ltd.
Exterior hardwood lpd Door .
Door & glass arrived intact and undamaged.Freindly delivery driver.Reasonably priced.No issues.
8 juni 2026
Antwoord van Doordeals
Thank you for your feedback!
We're glad your door and glass arrived in perfect condition and that our delivery driver provided friendly service. It's great to hear you found our prices reasonable and experienced no issues.
We appreciate your support.
Kind regards,
Doordeals Ltd.
Antwoord van Doordeals
Thank you for taking the time to leave a review.
We're pleased that our team provided efficient customer service and that your ordering experience was smooth and straightforward. We look forward to assisting you again soon.
Kind regards,
Doordeals Ltd.
Service overall was excellent
Service overall was excellent. Easy ordering and great assistance and advice. Delivery well timed with excellent communication throughout. Delivery driver excellent.
Will order again when I need the next set of doors and would recommend.
18 mei 2026
Antwoord van Doordeals
Thank you for your review!
We are delighted to hear you have had such great customer service during the ordering process and the communication has been so helpful. We will pass your kind words on to our driver too!
We will look forward to assisting with the purchase of your future set of doors.
Kind regards,
Doordeals Ltd.
Excellent experiance
Placed my order in early April, but the door was out of stock, Steve, contacted my to explain this and offered me a full refund, as the door would not be in until June. I decided to keep the order open, and await delivery, and I am so glad I did. The door was delivered today and it is outstanding, the quality is second to none, the delivery was excellent, the door is in perfect condition. The whole experience of dealing with Doordeals has been painless, there customer service and prices are both excellent. I will be returning to them for further orders.
1 juni 2026
Review zonder uitnodiging
Antwoord van Doordeals
Thank you for your fantastic review!
We're delighted to hear that your patience was rewarded and that you're so pleased with your new door. While we understand that waiting for a product to come back into stock can be frustrating, we're glad Steve was able to keep you informed and provide options throughout the process.
It's wonderful to know that the quality of the door exceeded your expectations and that it arrived in perfect condition. We're also pleased that our delivery service, customer support, and pricing all contributed to a positive experience from start to finish.
We look forward to helping you with your future orders.
Kind regards,
Doordeals Ltd.
Good quality door delivered in A1…
Good quality door delivered in A1 condition by in house transport.
Order and delivery progress well informed at every stage 👍
29 mei 2026
Antwoord van Doordeals
Thank you for your review!
We're happy to hear you were pleased with both the quality of the product and the service provided by our in-house delivery team.
Thank you for choosing Door Deals and for taking the time to share your feedback. We hope you enjoy your new door!
Kind regards,
Doordeals Ltd.
The Doordeals team were very…
The Doordeals team were very professional, polite and very helpful.
They managed my order and delivery, without any delays.
I was very pleased with the quality of the doors. I would definitely purchase from Doordeals again.
18 mei 2026
Antwoord van Doordeals
Thank you for your review!
We're delighted to hear that you found our team professional, polite, and helpful throughout your order. Providing a smooth and efficient service from purchase to delivery is something we take great pride in, so it's wonderful to know everything was managed without any delays.
Thank you for your support and for taking the time to share your feedback. We look forward to assisting you with your future projects.
Kind regards,
Doordeals Ltd.
Delivery of a door
The door was delivered promptly. The driver was personable and very helpful. The door was as ordered and in good condition.
12 mei 2026
Antwoord van Doordeals
Thank you for your great review!
We're pleased to hear that your door was delivered promptly and arrived exactly as ordered and in perfect condition. It's also wonderful to know that our driver provided a helpful and friendly service, as we know delivery is an important part of the overall customer experience.
Thank you for choosing Door Deals and for taking the time to share your feedback. We hope you enjoy your new door and look forward to serving you again in the future.
Kind regards,
Doordeals Ltd.
Beautiful Door
My beautiful door arrived in good time with the double-glazed windows. I am delighted with it. Thank you Doordeals!
15 mei 2026
Antwoord van Doordeals
Thank you for choosing Door Deals and for taking the time to share your experience. We hope you enjoy your new door for many years to come.
There's nothing better than knowing our customers are happy with their purchase and the finished result!
Kind regards,
Doordeals Ltd.
Never ever use this company
Never ever use this company! They take your money and fail to deliver on promises dates then try to charge you more for delivery! Go anywhere else than here.
So have now had a reply. Unfortunately they are missing facts and changing the course of events. SO originally when I requested the order be expedited I received an email from "Steve" stating this could be done and for £35. I immediately replied and said yes. I did then not hear anything for 36 hours so when I called to make sure this was happening I was passed to Samuel who said it would now be an additional £105. This got the doors delivered. I then phoned and was told the glass would be dispatched on the 11th and delivered on the 13th of May - great as thats when i had fitters putting the doors in so I had the glass redirected. The glass never arrived and only when another phone call was made the glass was eventually delivered on the 15th too late for the fitters.
Shame they do not highlight all these issues on their very simplified and avoidance reply.
13 mei 2026
Review zonder uitnodiging
Antwoord van Doordeals
Hi Chris,
Thanks for taking the time to leave us a review. I'm sorry to hear you weren't happy with your order experience, I'd like to address the points raised.
Having reviewed the full communication history and order notes, here's my understanding of how things unfolded:
You placed an order with us on 02/05 which included, among other items, two doors with a glazing option. As noted on our website, this glass is made-to-order toughened glass and carries a manufacturing lead time, which in this case also fell over a Bank Holiday.
Following discussions with my colleagues regarding the lead time and your need to have items on site sooner, we arranged as agreed to split the delivery. The majority of the order was sent via expedited palletised delivery on 07/05, arriving on 08/05, there was an additional charge to contribute to the costs of this which was discussed and agreed upon. The glass was then to follow separately via our own vehicles on the standard delivery service. Following a change of delivery address that you requested, these were delivered on 15/05.
From what I can see, we supplied everything as agreed and didn't make any promises that weren't met. That said, I'm more than happy to discuss this further if there are any details or communications that aren't reflected in the order log or indeed to better understand your frustration.
Kind Regards,
Martin
Sam provides excellent customer service every time
Ive been using Doordeals for over15 years now and they've always provide an excellent service, not only are their doors and Joinery always top quality but their staff and customer service makes it a pleasure to do business with them.
Recently I ordered a fair few oak panel doors of various bespoke sizes and Sam completely surpassed my expectations with the amount of help, perseverance and guidance She provided to ensure that my order was exactly what I wanted before placing the order, thanks again Sam and look forward to placing my next order
Best wishes
Simon
12 mei 2026
Antwoord van Doordeals
Thank you for your wonderful review and for your continued loyalty over the past 15 years. It means a great deal to us that you have trusted DoorDeals for your doors and joinery requirements for so long.
We're delighted to hear that you're consistently pleased with both the quality of our products and the service provided by our team.
We'll be sure to pass on your kind words to Sam, who will be delighted to know that her efforts made such a positive impact on your experience.
Kind regards,
Doordeals Ltd.
Wouldn’t recommend if you’re hoping to…
Wouldn’t recommend if you’re hoping to receive an item sooner than their specified 5-10 working days. It states on site that should an item not be made to measure you’re welcome to call up to ask whether a quicker delivery can be made. After emailing, adding a note to my order & calling a few times and finally being able to get through I was met with a lady who didn’t really want to acknowledge the fact that the order may be delivered sooner, other than asking me to pay more (the delivery was already £45 for a product that’s £99) for next day delivery if I wanted to. Unhelpful and not something I’d say meets the expectations given the website clearly advertises a quicker delivery if possible by contacting the company.
11 mei 2026
Review zonder uitnodiging
Antwoord van Doordeals
Hi Natalia,
Thanks for taking the time to share your feedback. I'm sorry to hear that your experience with us didn't meet your expectations.
Having looked into the order, I can see that you placed this online on 10/05 with a note requesting dispatch and delivery as soon as possible. From the call logs, I can see that you spoke with a colleague of mine approximately 24 hours later regarding this.
Based on the order notes, she advised that the only way to guarantee a faster delivery than our standard lead time at that point would be to expedite via a next-day courier - as logistics had only received the order for routing that morning. She explained this expidited option would carry an additional charge to cover the extra logistics costs.
My colleague also advised that she would prompt the logistics team to come back to you as soon as possible with a delivery date via our standard service. It appears that at this point, you weren't happy to proceed with the third-party next-day option, which of course was entirely your choice.
Via our standard delivery method and at no additional cost, we then contacted you on the morning of 13/05 to confirm delivery for the following day (Thursday 14/05), which was completed as planned - ahead of the lead time originally indicated before your order was placed.
With that in mind, I hope you can appreciate that we feel the 1-star review and recommendation not to use us doesn't fully reflect the service we provided. We did everything we could within the constraints of the situation and delivered ahead of schedule.
We're grateful for your order, and we'd genuinely welcome the opportunity to discuss this further if there's anything you feel we missed. If, on reflection, you felt the experience was better than your review suggests, we'd be grateful if you'd consider updating it.
Kind regards,
Martin
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