Dorriswedding Reviews 

insane to ask someone to return this to China.

First of all, The company stated the dress would arrive by May 11th. We then received a follow up email that stated it would arrive between the 11th - 17th. We emailed them back immediately explaining that our wedding was May 15th and we needed it by then. We were ASSURED it would be sent out within 72 hours. However, 72 Hours later they created a label in Fedex but they did not actually send the item until 7 days AFTER the label was created. Finally, we received our package 30 days after the order was originally placed. The return process is INSANE. You have to pay a restock fee and you have to pay to send it back to CHINA. Also, the dress fit my wife terribly. It was nothing like she saw on the website and the measurements were wrong. The whole experience was miserable. My advice is just go to David's Bridal or rent a dress anywhere else for the same price. DO NOT PURCHASE FROM THESE THIEVES.

Arrived way too large. Ordered custom fit wedding dress with accurate measurements for $239. Would be $600-700 with 2 quotes to alter it to fit correctly. It was off by inches. Not just a little off but inches! Lace and fit were not accurately advertised compared to the product received. They offered me an insulting $10 toward alterations. Save yourself the stress during your wedding and get a quality dress you can try on.

Quelle erreur j'ai fait de passer commande malgré les avis négatifs que j'ai préféré ignorer.
Une catastrophe. Vraiment. Et en plus ils ne se remettront pas en question car ils ont pris des photos pour le service qualité avant envoi. Photos sur lesquelles on voit que rien ne va. Mais c'est passé alors ils peuvent rien faire. Perles les plus visibles au niveau du cou décousues. Robe très difficile à enfiler car les dimensions ne sont pas respectées et mal cousues donc même en enfilant par la tête c'est compliqué (et je fais 48kg !).
Les dentelles qui devaient être symétriques sont de travers et le pire c'est le bustier. Je fais 1m57, le bustier n'a pas été adapté. Je me retrouve avec un bustier qui baille qui pourrait m'arriver à la moitié du visage comme si je mesurais 30cm de plus!!! c'est nimporte quoi.
On me propose 10e de dédommagement. Que j'ai refusé. Donc maintenant c'est 20e !! Même pas de quoi payer la boîte en perle pour combler trous.
C'est une arnaque. Vraiment. J'ai perdu 200e en pensant faire des économies. Qu'elle erreur. Je regrette vraiment.
Le service de communication est juste là pour donner confiance pour qu'on se fasse bien arnaquer après. Même faire retoucher la robe paraît impossible vus les dégâts.

I ordered a dress from this company and the color was not the shade I ordered. I sent them pictures and they stated that I can return it paying the shipping, and the shipping was going to be 70.00-90.00, So basically from a 197.00 dres I get 70.00 refund. Yes, outragious I am. If I could somehow show you photos I would. It's nothing like the dress I wanted. I can't even sell it if I wanted to, It's so ugly, I would beware of this company. If you have to send it back, it's back to China and the shipping is 90.00 plus dollars.

I was a bit nervous buying my wedding dress online, but I'm so happy I did! The quality is fantastic, the details are beautiful, and it fits just right.

Ordering was so easy! They answered my questions fast and gave good advice. The dress turned out just as I'd hoped, maybe even better.

The seller was great to work with, helping me get the measurements right. It made the process easy, and the dress fits perfectly - it looks beautiful on!

The dress is beautiful, even better than the pictures showed! The details are lovely, and the seller was helpful and quick to respond.

I ordered what should have been a lovely lace wedding dress for a beach wedding. I asked for the dress to be lined. What came back was a folded double lined dress with extremely heavy lining. Also the length was longer than I ordered. Poor craftsmanship and of course no refund. Please be aware that regardless of their mistake they will not accept that they have made a mistake. I am afraid that this site cannot be trusted. Please don’t waste your money!

I'm so in love with my custom dress! It's stunning and fits like a dream. The team was really helpful and guided me through the whole process.

I’m still waiting for my gown after 3 weeks. I didn’t need alterations. I was going to order the brides maid dresses but where is my dress?

I would give 0 stars if possible.
I ordered a dress regular size 12 (They have an opstiin for custom make). Few days later I found out on Pinterest that that dress was a copy of an expensive one. I canceled my order at at that point they answered that the dress was already on tailoring process, so tgey could just refound the 60% of that in 5 business days. It has been more than 2 weeks and I did not see any money. I'm disputing my case with PayPal at the moment and tgay gave a frame of 6 months to close this case.
All the 5 stars review for this website seems fake or stolen profiles. I read their other reviews and they sound more like commercials.

Do not purchase any items from this company. Their return policy is not in favor of their customers, and it is not "hassle fee", as stated on their website. If you need to return anything for any reason, they require you to ship it back to their processing/production location in Suzhou, Jiangsu Province, China.
This is not disclosed in their return policy on the website. In my case, it was going to cost me more than half of what I paid for the item I purchased to ship it back, this is not including the restocking fee. It would have actually cost me $20 more than what I paid for the item originally because of the refund amount I was going to receive. Absolutely terrible company for consumers.

Dorris Wedding group are thieves. They don't tell you your items com from China until you need to do a return. I sent the dresses back and have been emailing them for the refund and no response.
They have stolen my money

Absolutely terrible customer service. They gave me the option of returning to China or Mexico. I chose Mexico and it cost $$$ money and they did not fully refund the cost of the dresses. I lost a lot of money.
The dresses were way to formal and didn't fit well at all. Do not buy from them!

Having ordered what I thought looked like my ideal dress on receiving it, I didn’t recognise it as the dress I had seen on line, the material was not good quality and the fit not good either. There was no paperwork in the parcel to give me instructions on how to return the item so I have send 3 emails 1 of which was answered saying they were having trouble reading it! I have since had live chat with the bot and been emailed a ticket number and told that someone will get in touch in the next day. No one has contacted me so I chatted on line today again with bot. I am finding the service very frustrating and do not want to be billed for a dress I do not want.

Absolutely rubbish! The dress is nowhere near the fabric or style shown in the pics. It’s made from cheap silky rubbish and looks like something from a cheap dress up shop. Scam! Misleading. Don’t put yourself through it. The reviews on the website were great and completely misleading, absolute waste of money!

Do not order from Dorris Wedding! They have a 30-day return policy but will ignore your request to provide the information their stupid online bot promises to send until your 30 days has passed. What else should I expect from China! Piece of garbage of a company.

The dress is even more beautiful in person! It is a little different than the website, but it looks even better when worn, and the quality is great. I received email updates throughout the whole shipping process.