I received a one-off faulty Rega turntable. It happens but it is how these things are handled. Brilliant service in returning and replacing. They even unboxed my replacement and tested it before sendi... Toon meer
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I have purchased from Doug Brady twice and both orders have been an awesome experience, receiving a call from Roger to discuss what my setup is & make sure that everything would work fine to helping... Toon meer
I popped into Doug Brady for the first time a few weeks ago as I was debating a new amp and torn between a couple. After the scheduled a whole half day for me to listen to several at my own leisure, I... Toon meer
Bedrijf heeft geantwoord
Bought a brand new Technics Sl1200gr2 for £1799. Opened and examined as you are allowed to under distance selling regulations. Returned with all original packaging and accessories as requested. Return... Toon meer
Bedrijfsgegevens
- Hifi-winkel
- ook in
- Platenwinkel
Geschreven door het bedrijf
As regular customers will know, our business was founded more than 60 years ago. Since then Doug Brady Hi Fi is a business built on a reputation and passion for musical excellence with the skills and knowledge to bring the ultimate musical experience right into your living room. Our whole team share this passion and commitment to help all our customers appreciate the real ‘joy of listening’. But we’re far from being ‘hi fi snobs’. Our principles have always remained the same, which is to provide each individual customer with the very best audio experience in their own home, whether their budget is £1,000, £10,000 or £100,000. We blend traditional values and a hard won reputation for great customer service with an unrivalled encyclopedic knowledge of the very best that the audio industry has to offer. Whether it’s CD or vinyl, iPod or digital server, Mozart or Jessie J, bring your own music and relax in our demonstration suites, where we’ll help you to find the perfect solution to your audio needs. We guarantee you won’t be disappointed! In addition, expert technicians with skills and experience developed over four decades in the industry are based in our own on-site workshop and are dedicated to helping you get the most out of your audio investment and to keep it sounding as good as it did the day you bought it. We take great pride in getting it right for you.
Contactgegevens
Kingsway Studios, WA13NU, Warrington, Verenigd Koninkrijk
- 01925828009
- sales@dougbradyhifi.com
- www.dougbradyhifi.com
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Great service at a great price
the item was advertised online at a very competitive price and I decided to support independent rather than amazon etc. The item was rapidly dispatched so no complaints
Really easy to use site and save £5 with their email news letter, great!
Really easy to use site and i save £5 with their free email news letter, great offer and service
Perfecto...
Great communication, quick dispatch. Top quality service. What more do you need?
Excellent products and service
I bought a monolith after reading the reviews and recommendations. These are made to order and I ordered shortly before Xmas, thinking it would be too late to receive it before Xmas. I was wrong, they pulled out all the stops and it was delivered just when I wanted it. I was kept informed, in a friendly and supportive way throughout. The product delivered is excellent!
They went the extra mile with customer service!
I bought my husband a turntable for his Christmas present and all went well until the actual manufacturers started being a pain with delivery and it was getting closer and closer to Christmas Day!!
In the end, after a couple of emails and the supply of his personal mobile phone number (I am sorry I panicked Charles!), Charles arranged for, I believe, one of only a few turntables finally supplied from Rega to be delivered to me in perfect time for the big day and I am so glad he did as my husband adored it!
Thank you Charles for being wonderful at hand holding along with supplying a great present in time. x
A company where you feel nothing is too much trouble
My order was dealt with in a quick and efficient manner. I was kept fully up to date with progress and when it came to shipping, a delivery window was provided which saved me time and gave extra confidence. A couple of questions I had after receipt were handled in a pleasing way. I would have no hesitation in placing orders for my future requirements with Doug Brady Hi Fi. If you are reading this then go ahead and place your order and be sure that all will be as you would wish it.
Good Value products and service
Good range of products at competitive prices
A good experience
i was ver pleased with my purchase from Doug Brady. it was for a dna vector 10x5 cartridge. it arrived promtly and was in first class working condition. it is like hearing my vinyl for the first time. A ver warm sound to it. thank you very much
Supa fast service and delivery!
Not only did Doug Brady hifi provide the best online price for my speakers they were delivered free almost before i'd logged out!
Which was nice..
Expertise and a great welcome.
I found the staff at Doug Brady very helpful and extremely knowledgeable. The shop is accessible and easy to find.
Excellent Service
A good range of equipment, competitive prices and very quick delivery.
No problems at all.
highly recommended! Great price, service and delivery
Was looking for sonos bundle - this was the cheapest place could find it. Delivery in 2 working days, perfect covdition and received text and email updates on when to expect receipt of items.
Could not ask for more hassle free and great value service.
Good customer service
My one shopping experience with this retailer was very positive. The website made it easy to order and when I called to follow up on the order the customer service was friendly and gave me accurate informtion about the stock situation and the expected delivery date. I would have no hesitation purchasing from this retailer again.
First-rate service
The team at Doug Brady HiFi were brilliant when I was buying a new cartridge. The item was not in stock when I placed my order, but they kept me informed of progress and I was more than happy with the way they kept in touch. Superb.
Excellent service
Speedy efficient service from knowledgeable folk.
I'd be very happy to be a returning customer, yes!
I decided to order my ear-phones from dougbradyhifi because the reviews were so glowing, and the prices competitive. I have no reservations in recommending the firm. There was a very slight delay in the item being sent out, but customer service could not have been more thorough or reliable, friendly and helpful. From my point of view, I'll definitely return when next I need to make this kind of purchase. Definitely.
Very good service and advise
Excellent service, would recommend to anyone. good advise, I had a problem with the equipment that I purchased which was handled very well.
Perfect.
DBHF features rare items--many for analgue audophiles at reasonable price-points--in mint condition on fast delivery, with personalised service.
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