Dreams - Bradford Reviews 

The staff were very friendly and welcoming. Assistance was provided as the perfect time when not prompted and assistance in finding the best mattress and bed buy was extremely helpful. They even assisted in measuring the frames in the store with a measure which I did not have with me during my visit.

Great service

The number one go to place for the best quality and durable beds and mattresses. Detailed and professional advice on which mattress suits your body's needs. Would Highly recommend Dreams 👌

Saleswoman was warm and helpful but not at all pushy.

Mattress is hurting my back and hips both side

Staff were great from start to finish. I took my mum but I'll return for myself.

From ordering the beds & matteresses to delivery to sleeping in them ! It was just like a dream!

Friendly and welcoming staff made you feel comfortable about options you can take for the best value for your money

Very friendly, not pushy, and very informative, a pleasure to walk around and not feel under pressure.

Brilliant service from start to finish staff are so friendly and helpful as are the delivery guys couldn't of asked for a better service

I’m very happy with the bed Thankyou so very much People in was very good with me Thankyou

Good service in store, Product has turned out as good as hoped, though more expensive than intended.

Amazing services at the store, the lady went through all the mattresses that were fit for purpose she also made us jump a assessment bed(what ever you call it) to give a good understanding on the most suitable mattress.

Delivery was on time with lots of reminders and the delivery guys were great.

Really helpful and friendly Dreams colleague who guided us through the process of choosing a mattress but didn’t put any pressure on us to choose a specific one.
Excellent choice of both beds and mattresses.

The consultant was attentive and listened to my request as to exactly what I was looking for. Great service

Sam in the Bradford store made our visit a breeze. Minimal wait time to be dealt with. Able to order the bed we wanted without pressure. Gave us a brew while we waited which was a nice touch.

I went into dreams knowing which mattress I wanted as I’d had it before and was told to use the machine. The machine showed which mattresses to try and I was told not to try any of the other mattresses because the machine recommended a medium firmness. I chose one of the ones recommend and paid £2,500.
Was told about the 100 day guarantee. After 3 nights sleeping on it my back was suffering so I couldn’t sleep on it anymore. I went into the store and told them I wanted the mattress I originally wanted.
I was phoned a few days later and told to pay £50 for a re-delivery fee. ( no one had mentioned this when buying).
I was then told if I wanted to return and cancel the whole order I wouldn’t be able to get refunded and they don’t accept returns. I’d have to choose a different mattress and would receive only store credit for the difference. (Once again no one mentioned this in store).
Apparently all that information was sent to my email! But I’d already signed the finance agreement before I got the email with terms and conditions.

I would never buy from dreams again and will be doing my best to make sure no one I know will either because they don’t give you all the information.

Great service from the workers at the bradford store, they were so helpful when we purchased our bed.
The bed is perfect, so comfy.