Dreams - Carlisle Reviews 

From the minute I walked into the shop the experience was great. The young lady that looked after me was extremely knowledgeable about the products, very pleasant and efficient. Thank you Olivia. Would highly recommend the Carlisle branch.

From the moment we entered the shop we were looked after properly. We were helped to consider various beds , ending up with exactly what we wanted. The bed was delivered when they said it would be and the delivery guys were very good indeed. This was a very satisfying buying experience. Oh! The bed is really comfortable too.

Really pleased with the whole process from purchasing to the delivery. Now I’m enjoying my superbly comfortable bed . Thank you all for excellent service.

I had previously ordered a bed from an online company, but they let me down. No such problems with Dreams. I was kept up to date with delivery times and delivery was on the expected date. Very happy with the new bed.

Good service great delivery
Great quality you can feel

Excellent customer service in the Carlisle store from Wayne and 2 ladies (sorry I do not have their names!) who helped us with our purchase. We visited the store several times before deciding on our final purchase and all the staff were very friendly and helpful during that time.

The staff were very good & helpful very friendly & the mattrass is lovely & so comfortable I've had brilliant night's sleep since I received my new mattrass.

Very good service in the shop with friendly and professional member of staff.

The staff in carlisle are very helpful and friendly The delivery lads are very helpful and friendly good all round thank you all

Very knowledgeable staff good range of mattresses

Great customer service, quality products .

We had a mainly great experience buying a new bed. But we did think at first the Carlisle store looked like it had closed down, needs brightening up in some way. Staff were great inside and buying a new mattress was easy and we felt good value for money. Our bed was delivered on time. Thankyou

From ordering our new beds to having them delivered was a dream (pardon the pun) the guys that delivered our beds were great nothing was too much trouble. I can highly recommend Dreams and their delivery/fitting guys

Excellent service - friendly, knowledgeable and patient. Love the bed

We bought an electric rise and fall bed with my Mum. On the sale we we assured we could use the lowest leg setting, a choice of one of three. On installation the lowest leg cannot be used as it affects the headboard mounting. The bed information provided was incorrect and d therefore, missing sold.

Frame and mattress were delivered no complaints, staff in store were helpful and spoke to me about extending warranty and what it covers etc. They offered us build if frame and recycling of old products

Delivered on time .comfy and no pushy sales people

Excellent service in the store. No hard sell and the assistant was very knowledgeable, taking time to show us all the mattresses which he believed would fit our requirements. The delivery of the mattress was very smooth and exactly on time. The product itself really lives up to our expectations.

Warm friendly staff but no pressure to buy .
Exceptionally helpful listened to our needs
supportive helping us chose the right bed for our complex needs .
The I motion adjustable bed and mattress has made an incredible difference to spinal problems and pain
Thankyou