Dreams - Chesterfield Reviews 

A friendly young lady called Katie served us and she was really helpful from the moment we walk in store. She talked us though everything and we were very happy to make a purchase.

Looked flimsy before putting together, however upto now seems solid enough, no creaks or squeaks………..yet. Study picture diagram to get washers in right place 😁

Good advice in store and through doing the test bed we bought exactly what we needed. The delivery was convenient and happened when promised.

superb customer service today(drew chesterfield store) he was helpful friendly patient professional and knowlegable.. and the bed device that suggests the correct matress for you was brill!
Was in the shop for around 1.45 hours in all and not made to feel rushed at all .
. went just for a browse but ended up with bed matress and adjustable base which could have been delivered next week if wanted! highly reccomend

Excellent customer service, communication great and my bed is perfect for me

Purchase my bed and was delivered..then a few days after there was a sale on and I could have got it cheaper

Good in store service.
But the delivery men were exceptional. Great sence of humour. Did a good job of removing the old bed and erecting the new one. All in terentional rain. I was very impressed with the

Purchased a bed, got to say fantastic service and especially thanks to Katie. Excellent delivery of the bed aswell can't fault it.

Extremely pleased. Thank you.

Excellent product, looks amazing. Very helpful staff when buying this bed and mattress.

Was a little nervous choosing a new mattress because it had be right for me , i was welcomed into the store in Chesterfield i explained i had a back problem so i needed help and advice , the salesman (Drew ) was very knowledgeable and helpfull along with being very patient and not at all pushy . After sitting and laying on a few mattresses i made my decision . The delivery was quick and easy and i couldn't be happier with my new mattress , the best nights sleep in a long time . I can highly recommend Dreams 100per cent !!!! . Thank you Drew , thank you Dreams from a happy customer 😊 .

We have been mattress shopping for a few weeks, we have visited several other outlets and either been bombarded with a high pressure sales tactic or been completely ignored, we went into the chesterfield store of dreams just as we were passing, we were greeted on the way in from over the shop and told if we needed help let him know, we mostly looked all around the shop, bounced in a few bed edges sat on some more beds and were looking for a soft bed. We were engaged in friendly conversation by the sales man, asked what we were looking for and offered the opportunity to get fitted up for a mattress, he explained why it was good to be fitted and the negatives to just sitting on a bed side, at no point did we feel pressured and felt more than comfortable with his friendly manner. We were offered a drink and got “fitted” we were then shown a range of mattresses that would suit our needs, and even though the machine had said we needed firm we were reluctant to accept this, however he persisted and negotiated with us to at least try them, he explained about the guarantee, I was more reluctant than my husband, and even though I was set I did try the selection offered, and much to our surprise we did opt for a silent night firm mattress. I have to say mostly the reason we purchased there and then was the rapport we built with the assistant as he was very good and we had a silent night mattress prior and it was excellent. Once we decided on the mattress he quickly completed the paperwork, ensured that we understood about the additional warranty, again there was no pressure to buy, sorted a suitable delivery date and we left very happy. Unfortunately we didn’t get his name.

Great service. Great choice of beds

Purchased a TV bed, paid a bit more than intended but absolutely worth it. Great service from the Dreams Team.

Chesterfield branch a very knowledgeable team about their products there was no pressure to buy anything and we took as long as we needed to make our choices we had a king size bed and mattress and returned a few days after to order a headboard highly recommended

Jenny at Chesterfield branch was fantastic, really listened to what we needed. Knew her products and very happy having a lovely comfortable bed again.

I love my new mattress lfinally look forward to getting in to bed thanking the excellent service of the guys at yur Chesterfield branch lwill return 7

From first visit to delivery service was professional and first rate....a real pleasure
The mattress has delivered all it promised and we have good night's sleep and awake refreshed with no aches and pains
Very good experience
Can recommend Dreams store Chesterfield

The personal – as well as highly professional – service was outstanding! A warm welcome (big smiles); more than one cup of coffee on a cold and miserable day; a very pleasant, no-rush chat (it felt like the staff had all the time in the world for us); and a very efficient, informed and professional service – tailored to our needs: amazing combination!

Give both members of staff gold stars – and big bonuses!

Good service. Friendly knowledgeable sales team, without pressure sales. Given time to make own mind up.