We popped into Eastleigh branch today and was met by Sam, very welcoming and knowledgeable of the products. Very thorough in his details of purchase and what happens next. He is an asset to the compan... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Lovely sales staff, very helpful and knowledgeable. Helped us select the best purchase for 2 single mattresses we were looking for.
Staff listened carefully to our questions and were knowledgeable with their replies. The whole process was comfortable
Visited your store in Chandler's Ford/Eastleigh. A very helpful member of staff showed me various beds to suit my needs. This enabled me to make an informed decision after discussing everything wi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Chestnut Ave. Retail Park, SO53 3TF, Eastleigh, Verenigd Koninkrijk
- 02380 614040
4,9
Uitstekend
239 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff were very amazing friendly…
The staff were very amazing friendly and helpful, they helped me to find a good bed and a mattress, I never had a bad experience when ever I go to dream to buy beds.
9 mei 2026
my relation suggested get a tempur…
my relation suggested get a tempur mattress this came on time but I wasn't ready for delivery but I took it and set it up myself .I find it comfortable but the quilt is to heavy and I still get a creek in my neck ,I know I fidget alot and im out of bed at least 4 times a night (medical needs due you diabetes) but on the whole im happy but could of done with advice on a base so if you can send some I be happy but I do need to know if I should change my base pillows etc please thank you Marie Frampton
21 februari 2026
Friendly knowledgable service not…
Friendly knowledgable service not rushed or pushed into buying. Delivery lead time was good.
18 april 2026
Review zonder uitnodiging
The person who sold the bed was very…
The person who sold the bed was very helpful with everything
12 april 2026
Great sales person Rob and the delivery…
Great sales person Rob and the delivery team were amazing 👏
10 april 2026
Very good customer service all round.
Very good customer service from David and Robert at Eastleigh, right through to the logistics and delivery teams who both messaged and phoned with details of date and proposed timings. Many companies say they'd phone, but never do. Dreams actually did, and the delivery guys were very friendly and helpful.
17 maart 2026
Harrison Spinks Mattress
I was made very welcome by Samuel when I walked into the store . I knew exactly what I wanted to purchase and was shown over to the mattresses which I then tried them out . Although expensive it was the best money I spent on a mattress and the best nights sleep I’ve ever had
2 april 2026
good service
6 maart 2026
Delivery was so professional!
Delivery was so professional!!
From contact before confirming the delivery to the removal of rubbish and demonstration.
27 februari 2026
Great experience,well done
Great experience, with the great team in Eastleigh as well as the delivery team.
15 februari 2026
Lovely mattress and pleasant store experience.
We were greeted promptly at the store and talked through what we wanted . My daughter used their machine to see what would suit her best and then guided by one of the salespeople we tried some mattresses until we found one we liked. We sorted the paperwork and agreed a delivery date. It was all very quick and easy and my daughter says the mattress is extremely comfortable. Highly recommended.
27 januari 2026
The mattress was on the date promised &…
The mattress was on the date promised & the lads are very help full & quick.
I now sleep with out back pain, which has made a big difference to my life ( the back pain will not get any better as i have a damaged my spine a long time ago)
30 januari 2026
Delivery when expected and went very…
Delivery when expected and went very smoothly. Bed is super comfy so far
14 januari 2026
Review zonder uitnodiging
A great shopping experience
Helpful friendly staff who are knowledgeable and helpful. Patient and attentive I was impressed.
3 januari 2026
Review zonder uitnodiging
Friendly and fulfilled all details
3 januari 2026
The staff at the store were absolutely…
The staff at the store were absolutely fabulous, chatty and friendly and not overbearing or pushy, great customer service. The store had a 'nice' feel, making us feel comfortable whilst looking at the beds we were interested in. Would be my first choice next time I need a bed.
2 januari 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.