Dreams - Leicester Fosse Park Reviews 

Both Ian (Sales Advisor) and Rachel (Manager) instore were brilliant and extremely helpful, whilst maintaining neutral enough to allow you to make your own decisions on what to purchase.

Dreams as a whole has a good selection of mattresses and we are pleased we have chosen to purchase from there.

I visited the Dreams Leicester branch at Fosse Park today and had a fantastic experience. I was very impressed with the wide range of beds and mattresses available, as well as the excellent customer service.

A special thank you to Nirali for her wonderful help and guidance. She was very friendly, patient and professional, and took the time to understand exactly what we were looking for. Her knowledge and helpful advice made choosing the right bed and mattress so much easier.

I’m extremely happy with my experience and would highly recommend Dreams at Fosse Park to anyone looking for a quality bed and mattress with excellent customer service.

Thank you, Nirali, for making our shopping experience so enjoyable! ⭐⭐⭐⭐⭐

Great helpful service

Absolutely fantastic customer service from Debbie.she very hospitable and welcoming and helped us through the whole process.

Would 100% recommend Debbie to be your Matteress connoisseur !!

Kind Regards

Sully

Our experience was amazing with Debbie from Fosse Park. She really made us feel comfortable and confident with our decision. Thank you, Debbie!

Really genuine service, no heavy sales technique, just good knowledge of the products and sleep!!
Ian at the Fosse Park store made choosing our bed really painless. We went on the sleep machine at the beginning to guide us to the right bed and then tried loads in store.
We left very happy and can't wait for delivery 😀 🙌 😴😴

A helpful team at the Leicester store made the selection and buying process very straightforward - thanks!

Friendly service and attention to detail was great

Excellent customer experience. We were made welcome, given a sleep match suitability check and then offered a range of mattresses to try out. The lady who helped us was polite and helpful. We made our choice and everything wad concluded efficiently.

⭐⭐⭐⭐⭐

Excellent service from Dreams Leicester – special thanks to Gurs!

We recently visited the Dreams Leicester branch and were extremely impressed with the service we received, particularly from Gurs.

From the moment we arrived, Gurs was friendly, professional and incredibly helpful. He took the time to understand exactly what we were looking for rather than simply trying to make a sale. His knowledge of the products was excellent, and he explained everything clearly, patiently answering all of our questions and helping us make the right decision.

What really stood out was how approachable and genuine he was. We never felt pressured or rushed, and the whole experience was relaxed and enjoyable. Gurs went above and beyond to make sure we were happy with our purchase, and his customer service was exceptional.

It’s not often you come across someone who takes such pride in providing a genuinely great customer experience, and Gurs is a real credit to the Dreams Leicester team.

A huge thank you to Gurs for all his help and professionalism. We would have absolutely no hesitation in recommending the Leicester branch to anyone looking for a new bed or mattress.

Fantastic service from start to finish — 5 stars well deserved! ⭐⭐⭐⭐⭐

Chris was fantastic on our visit, we were completely clueless on mattresses when we came in and he talked us through the Sleep Match to find the best fit for us, especially with one of us being fussy! Chris was fantastic with sorting out our TV bed and mattress purchase and we left happy. Thanks so much!

From entering the store we were made welcome. The test bed was amazing as we needed that type of help to chose our best type of mattress.
During and after that the salesman fully explained the differences between the types of mattress and left us plenty of time to snooze on several ones
Good service and hope the product lives up to our expectations

Staff really helpful and not pushy. Good customer service from start to finish. Mattress also very comfortable.
Prompt delivery and extremely helpful delivery men. Very pleased

Bed is great and the lads were quick and experienced.
But I FIRMLY recommend that when fitters are there you stay with them ALL the time…

Great service and delivered on time with no problems at all.

Good service all together

We had no idea what mattress we needed for our son’s bed. Nirali helped us choose the right mattress. I was particularly impressed by her approach, where she wanted to make sure we had exactly the best fit to our needs. I wish all Sales Assistants in all stores were as thorough and diligent as Nirali. It was a genuine enjoyable purchasing experience. We will definitely buy all our beds from Dreams Fosse Park again.

The guy that helped us pick a new mattress was amazing very professional and very helpful explained the difference between one and another very knowledgeable top man 5 stars

The service from start to finish was flawless. Nirali went through everything with us, explained why certain mattresses were suggested and was really helpful, knowledgeable and polite. Thank you.

Had an electric bed and mattress delivered for my mum last week and the two blokes were top notch. Shoe covers were worn, they checked the bed height and added the support feet, and gave me a full demo before leaving. Genuinely lovely blokes and a credit to the Dreams delivery team. 10/10! :)