I was served straight away by a very helpful young lady called Robyn whose knowledge was very impressive. She was very patient with me throughout the whole Sleep match process and beyond. Taking care... Toon meer
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Lees wat reviewers zeggen
Bill the sales man was excellent .no hard sale ,well informed,totally putting me as customer 1st..and very helpful on all my leagal rights ..
The young female customer service assistant Louise was exceptional. She is an asset to the Dreams company. Very helpful and informative without being pushy. Gave us lots of options and we ended up... Toon meer
The only reason I do not give 5 stars is price. Their mattresses come at unreasonable prices and sales are encouraged by large "discounts" which leaves the mattresses at only above average/high price... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 8 Livingston West Retail Park, EH54 6RQ, Livingston, Verenigd Koninkrijk
- 01506342646
4,9
Uitstekend
235 reviews
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Great service the best
Item arrived as scheduled driver called when on way. They were careful delivering removed all packaging and were polite and friendly. They put overshoes on as soon as they entered house. Best delivery service I have had.
16 maart 2023
Excellent service excellent delivery
15 maart 2023
Very helpful adviser and very patient…
Very helpful adviser and very patient with a 14 year old boy who had never shopped for a bed before. Great service.
27 februari 2023
seamless service and wouldn't hesitate…
seamless service and wouldn't hesitate to recommend.
8 februari 2023
I am a loyal customer to Dreams
I am a loyal customer to Dreams. My bed is 12years old and still looking good and that is why I am back to buy my son a The quality of your beds are uniquely comfortable and affordable.
16 januari 2023
Mattress
Delivery was excellent right on time. My mattress is very comfortable. It is the same mattress I had had before so I knew what I was buying. I would certainly recommend Dreams to anyone
16 februari 2023
We were given first class service from Robyn at Dreams Livingston
We were given first class service from Robyn at Dreams Livingston. She was very thorough in going through the different brands of mattresses and then gave us time to try out and make an informed decision.
23 januari 2023
Quick No time was wasted
20 januari 2023
Bed had little more scrapes etc that I…
Bed had little more scrapes etc that I realised but was shop floor one so it expected my kids love it that's main thing
3 februari 2023
greeted
greeted, showed everything carefully, advised. and he was very nice.
26 december 2022
Review zonder uitnodiging
Excellent services by Grace from Dreams…
Excellent services by Grace from Dreams Livingston. She arranged an alternative solution so that I don’t have to cancel my order and make another one.
Really appreciated her help. Will buy from Dreams again.
23 november 2022
Review zonder uitnodiging
From Store to Delivery everything…
From Store to Delivery everything happened as promised
8 november 2022
Review zonder uitnodiging
5 stars
Can't complain tbh love my new bed base came when stated and lass that sold me it was great and very knowledgeable
15 september 2022
Review zonder uitnodiging
The overall experiance was one of looking forward to a better sleeping experience…
The overall experiance was one of complete satisfaction, came to the shop we wanted to visit, made a purchase of a mattress and two superb pillows. Scott who served us was very helpfull with his advice and guidance through the process.
22 oktober 2022
Review zonder uitnodiging
Helpful knowledgeable about products…
Helpful knowledgeable about products patient assistant
21 oktober 2022
Review zonder uitnodiging
Dreams Delivery Team
Had an excellent experience in the Livingsoon Store and was confident the Delivery Team would be also be helpful.They were indeed
They asked to see the route to the Bedroom. This
pre-empted me saying please check the route first as there are oxygen tubes along both Hallways. The Old Mattress was removed tidily.The new Johnston Mattress was unpacked and placed on the Bed in a position that simplified arranging the various sheets and bedcovers The two man team were courteous throughout. A credit to the Dreams Training Dept
19 oktober 2022
Review zonder uitnodiging
Excellent service
Excellent service, looked after and helped to find the ideal product
16 oktober 2022
Review zonder uitnodiging
Lovely products
Lovely products, great staff in-shop, delivered on-time and delivery / installation was very efficient.
28 juli 2022
Review zonder uitnodiging
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