Dreams - Nottingham Lady Bay Reviews 

223
TrustScore 4.5 uit 5

4,7

Lady Bay Retail Park, NG2 3GZ Nottingham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have just found my absolute favourite pair of customer service hero's! We went in with a very awkward request due to me charging my mind for the umpteenth time.... We were made aware of a new com... Toon meer

Beoordeeld met 5 van de 5 sterren

We had no idea what mattress to buy as so many choices in the shop. Staff were at hand to help explaining how the mattress’s were set out in store and the diffrent types . We went on the bed... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpful staff guided us through the buying process - looking for two beds, both with storage and one with an adjustable base. Dreams were able to satisfy our needs, and at very competitive prices... Toon meer

Beoordeeld met 5 van de 5 sterren

An extremely good experience in the Ladybay store today. There was a warm welcome from the staff as we entered the store, followed by a comprehensive walk around all the beds that fitted our criteria... Toon meer


Bedrijfsgegevens

  1. Beddenwinkel
  2. Bedwinkel
  3. Slaapkamermeubilair winkel
  4. Matrassenwinkel

Geschreven door het bedrijf

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Geschreven door het bedrijf

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contactgegevens

  • Lady Bay Retail Park, NG2 3GZ, Nottingham, Verenigd Koninkrijk

  • 01156540001

4,7

Uitstekend

TrustScore 4.5 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(223)

14.501 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

buying a bed frame.

it was great to be served by John, and his glamorous assistant Beth. every thing explained clearly and simply. best bit, there had been a campaign th get a lift installed. brilliant. without that lift to upstairs you would have lost a sale. think about beds for the disabled? at a better price than the ripoff merchants in the care supply world. thanks

21 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend their stores

Highly recommend their stores. We were served by a lovely lady and even tho we already thought about that mattress to choose before she definitely helped us to confirm that it will be the right choice for us!

29 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As soon as i walk into the store at…


As soon as i walk into the store at ladybay retail park nottingham i was greeted with a warm welcome and i told the helper what i was looking for he pointed some mattresses out includeing the team gb matress i tried and it felt right so ordered it same with the bed took 2wks to deliver and when it was delivered the two lads was amazing they was quick and tidy when they finished they explained everything what to do with mattress and the bed so from top to bottom brilliant

25 januari 2026
Beoordeeld met 5 van de 5 sterren

Dreams, Nottingham - Great store/team

I had a great experience at Dreams, Nottingham. The range of beds and mattresses available to try/view was impressive and the team members are friendly and helpful. John assisted me; he is an asset to the store - he’s extremely helpful and informative, and ensured that I had got the best deal possible. Thank you John!

12 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New bed and mattress

Delivery was on time. The guys wore covers over their shoes. They were quick and efficient and did an excellent job. They removed all packaging too.

13 december 2025
Beoordeeld met 5 van de 5 sterren

The staff at Dreams Lady Bay were very…

The staff at Dreams Lady Bay were very helpful. We bought a new mattress which was sold at a great price. Delivery was as described and we are very pleased with our purchase and sleeping comfortably since the arrival of our new mattress.

10 januari 2026
Beoordeeld met 5 van de 5 sterren

Very happy with it

Very happy with it , great help by the delivery drivers they need a big pat on the back . Couldn’t do enough.

17 december 2025
Beoordeeld met 5 van de 5 sterren

Excellent customer service very comfy…

Excellent customer service very comfy bed and mattress they got a sleep test bed machine which scans our body and our postures and gives a report which matress suits us..I highly recommend dreams
Lady bay Nottingham branch staff and manager are amazing.already I recommended to my friends and family 🫶🫶😊

18 oktober 2025
Beoordeeld met 2 van de 5 sterren

You won't sell beds if you don't talk to customers

I visited your Nottingham store yesterday. The three sales persons continued sitting at their computers the entire time and made no effort to engage me in conversation or to show me the bed I had asked about, simply stating "oh yes it's upstairs". Not very impressive sales technique tbh. I left

18 november 2025
Review zonder uitnodiging
Logo Dreams - Nottingham Lady Bay

Antwoord van Dreams - Nottingham Lady Bay

Good afternoon Carol,

Thank you for your recent review.

I am sorry to hear of your experience when visiting your local Dreams store.

So I can look into this further for you I have requested some details via Trustpilot.

I look forward to hearing from you.

Kind Regards,

Wayne

Beoordeeld met 5 van de 5 sterren

Very pleased with our mattress James…

Very pleased with our mattress James who assisted us in the store was brilliant and help make it an enjoyable experience to pick our mattress.
Delivery was on time and Samuel was very helpful making sure everything was ok

14 november 2025
Beoordeeld met 5 van de 5 sterren

David was brilliant

David was brilliant, he was not pushy. He explained all the pros and cons. He was very knowledgeable and made us feel comfortable in our decision.

17 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing staff who know how to look…

Amazing staff who know how to look after their customers , from walking into the store to leaving with a bed and mattress ordered, they kept me up to date from start to finish. Well done the dreams team

29 augustus 2025

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