Sentry was delightful. She greeted us warmly upon entering store and was very helpful in measuring body weight to mattress and allowed a chance to try several mattress, without trying to influence sal... Toon meer
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Lees wat reviewers zeggen
We went to the Taunton branch to purchase a new king size bed and mattress. Once we had walked around the store and viewed the large selection, we sat down at a desk and spoke to the assistant, Pip... Toon meer
The sales staff's service has been excellent. We've been to the store three times to decide, and at no point did they pressure us; all three times they were very attentive. Special mention goes to the... Toon meer
Justin and his team in Taunton were absolutely first class. A relaxed and informative introduction to Tempur beds and mattresses (with coffee!). The method of measuring for a suitable bed was interest... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 3 Riverside Retail Park, Hankridge Way, TA1 2LR, Taunton, Verenigd Koninkrijk
- 01823772479
4,7
Uitstekend
176 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
To listen to what the customer is…
To listen to what the customer is relaying to the sales person. Just because the readings from the trial bed in the shop say firm; doesn’t mean you need a firm mattress, still waking up with a bad back.
11 augustus 2024
Antwoord van Dreams - Taunton
Good afternoon
Thank you for your recent Trustpilot review. I am so sorry for the fact you are not finding your mattress comfortable. You mention in your review that you were recommended a firm mattress, but the one you purchased was a soft.
Dreams do offer a 100 night comfort guarantee, whereby you can have a replacement if the first product you choose is not 100% right for you.
Please let us know what mattress you would like to swap to, and I will get this on order for you.
Many thanks
Peter
Beds were delivered and built
Beds were delivered and built. We have now got nice comfy beds to sleep in. The boys bed must be good as harder to wake in the morning!
20 juli 2024
Always bought from DreamsAlways bought from Dreams
Always bought from Dreams, never been disappointed.
I have awful arthritis in my spine and knees , since I changed my mattress the pain has been more tolerable.
7 juli 2024
Lovely ladies working in taunton branch
Lovely ladies working in taunton branch
The ottaman bed base was delivered on time by 2 nice men.
All in all a good experiance
22 juni 2024
Happy Customer
Staff are friendly, helpful & knowledgeable. Great shopping experience, would definitely recommend.
15 juni 2024
Trisha from Dreams Taunton
Trisha from Dreams Taunton - what a dream!
Very knowledgeable and made the whole experience effortless. I would (and already have) recommended Dreams Taunton for anyone who is in need of a new bed or mattress and doesn't want to be fobbed off with buying something that isn't right for them.
12 juni 2024
Review zonder uitnodiging
Outstanding customer service!
Customer service in the store through to delivery was top class. Our new mattress from Tempur also superb!
18 mei 2024
The in-store staff were knowledgeable…
The in-store staff were knowledgeable and helpful despite issues with their computer system which made things difficult for them
17 mei 2024
Firstly thank you TRICIA.
Firstly thank you TRICIA.
It is not every day or year you go shopping for a mattress. From the time my wife and I entered the shop it was a dream experience. Using your latest technology to help select the most suitable choice explaining the pros/cons of each selection. Giving us enough space to talk amongst our self's. Explaining the finance options available to us. At no time did we feel pressured towards any particular product. Even when we did not make a decision at the day at no time did TRICIA make us feel we had waisted her time. Although I'm filling out this survey I remember as we were leaving the shop my wife said "wasn't she a nice girl". Thank you.
20 maart 2024
Really happy…
Really happy with the assistance in store, the delivery, and most of all the bed is really comfortable.
7 april 2024
Value for money the courtesy of your…
Value for money the courtesy of your employees
Flexibility re delivery timing
30 maart 2024
A good visit
29 maart 2024
Friendly and very helpful staff
Friendly and very helpful staff, good value and staff with extensive knowledge made making the right choice easy.
30 maart 2024
On time kept us informed at all times…
On time kept us informed at all times we are very pleased with our purchase and very quick exchanging mattresses
29 maart 2024
Tricia
Tricia, what Can I say, amazing, so helpful and knowledgeable, perfect service. A pleasure to be served by her. So calm when all there symptoms went down and honoured all the sale prices when there symptoms came back online
Thanks
19 maart 2024
Review zonder uitnodiging
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