There was a good rapport between Andy and myself. He had what I wanted a bed with drawers that I accepted,and the chance to have my old bed removed once my new bed had arrived. The rest of the cre... Toon meer
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Lees wat reviewers zeggen
Very polite and helpful very friendly offerd us a cup tea or coffee put us on a bed to suite which we very relaxing
Looking for soft pillow top mattress Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was kno... Toon meer
We were greeted by John at the Weston super mare branch when we walked in discussed what we were looking for John was very helpful showing us the options available to us we were offered a drink after... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
The Wyvern Centre, BS23 3YY, Weston Super Mare, Verenigd Koninkrijk
- 02081455236
4,8
Uitstekend
205 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great at every step
From entering the store to having our new mattress delivered, everything was easy, quick and stress free. The choice was overwhelming when we first stepped in but the sleep machine thing helped find us the best beds for us and then the staff made it so easy for us to pick what we wanted and what would work. Delivery was quick and we could pick the time. We were kept when informed before the day of delivery and contacted by the driver twice during the day to give us updates on arrival. The delivery service were in and out within 5 minutes. Overall I cannot fault a single step in the process.
27 april 2025
Compitent staff
Compitent staff, didn't try and over push products on me, friendly and helpful
12 mei 2025
Review zonder uitnodiging
The delivery of the bed was great
The delivery of the bed was great. The mattress was lovely I had a great sleep on my new 🛏️. I ordered the bed from Weston super Mare. Who were great. But delivery was from my local store Andover who were great.
22 april 2025
I had great service from start to…
I had great service from start to finish.
My only complaint is that I asked for a
Firm mattress. The mattress is very
Comfortable but the sides are soft and
Have no support when I sit down to
Put on socks etc. which is a let down.
25 april 2025
Great night sleeps …
I have absolutely no issues with my new product or with the instore experience, so thank you Dreams
22 maart 2025
everything went smoothly
everything went smoothly. Dreams kept me informed throughout and delivered as planned.
14 maart 2025
In shop service was good
In shop service was good, the assistant listened and understood, the options are good, the delivery on time, still getting used to the product!
5 februari 2025
Purchase of mattress from Weston-super-Mare
After initial purchase with the extras we were disappointed with the delivery of the quilt and mattress cover that did not arrive and eventually we had to pick them up from the shop which was frustrating
7 maart 2025
Helpful staff at the Western super mare…
Helpful staff at the Western super mare store. Shown many options to choose from. Delivery on time and efficient service. Mattress very comfy. My dog loves it!!!!
28 februari 2025
I found the Dreams mattress analyser…
I found the Dreams mattress analyser useful to narrow down my choice.
Delivery was quick and professional.
Excellent communication throughout the whole process.
28 februari 2025
Easy purchase and helpful staff
Easy purchase and helpful staff. Delivery service excellent and on time, with good warning.
17 februari 2025
So far so good we have slept really…
So far so good we have slept really well but always wake tired, sounds funny but true.
23 februari 2025
The service from start to finish was…
The service from start to finish was exceptionally good
From the salesman in store to the excellent delivery drivers
We were informed every step of the way on delivery timings
And the mattress we bought we are over the moon with
From the moment we walked into the dream store, we have been highly impressed
15 februari 2025
Great Service at the Weston-Super-Mare…
Great Service at the Weston-Super-Mare Branch.
Good knowledge about the different beds and no over-bearing pressure to buy.
Simple and efficient finance provided.
12 februari 2025
Great Service
Dealt with John at the Weston branch. He was very knowledgeable and accommodating, nothing was too much trouble. We ordered a bed and mattress and it was delivered when planned and put together by two helpful guys. All good.
Still getting used to the mattress, but happy in the knowledge that there is a sleep guarantee should we need to make any changes.
Now looking for a banket box, as no end on the bed to put clothes - so back to Dreams soon.
28 januari 2025
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