There was a good rapport between Andy and myself. He had what I wanted a bed with drawers that I accepted,and the chance to have my old bed removed once my new bed had arrived. The rest of the cre... Toon meer
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Lees wat reviewers zeggen
Very polite and helpful very friendly offerd us a cup tea or coffee put us on a bed to suite which we very relaxing
Looking for soft pillow top mattress Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was kno... Toon meer
We were greeted by John at the Weston super mare branch when we walked in discussed what we were looking for John was very helpful showing us the options available to us we were offered a drink after... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
The Wyvern Centre, BS23 3YY, Weston Super Mare, Verenigd Koninkrijk
- 02081455236
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Excellent customer service
Excellent customer service. The manager remembered us from a previous visit, and we walked out of the store buying exactly what we wanted.
A good night's sleep.
We were met by John the salesman who welcomed us and asked if he could help. My Mum wanted something to her needs so John sorted her problems. She loves her new bed, gets a really good sleep, and she feels so much rested. Would recommend Dreams!!
The salesman (Andy) was patient
The salesman (Andy) was patient, informed and not pushy. After visiting the store we researched other companies and came back to Dreams. We were kept informed of delivery which was on time. But most important we've had the best night’s sleep!
From choosing a mattress
From choosing a mattress , ordering and delivery -the whole process was very efficient friendly and professional. We are now enjoying our new mattress and having a blissful sleep.
Visited store in WSM and were able to…
Visited store in WSM and were able to get a mattress to suit budget (reduced display item). Sales team honoured price and arranged a quick delivery just before xmas. Delivery was as expected, product was what we purchased. No problems at all.
Very easy to deal with and excellent…
Very easy to deal with and excellent service from Ken at local branch
Perfect service and osome mattress
Perfect service and osome mattress. And I will come back to buy a new bed as it looks really good
Excellent customer service
Great customer service from Andrew - polite, patient and welcoming
Came in uncertain what I was looking…
Came in uncertain what I was looking for I met a young man named Sam hurst, very helpful and charismatic and answered any questions I had. Left with a perfect bed for me. very happy with purchase and service from Sam.
Ken in Dreams Weston super Mare was…
Ken in Dreams Weston super Mare was excellent. He listened to our needs and offered different options for us to chose from. We used the interactive mattress which recommended which one was best for us. We were given a range of prices too and we were not pressurised to buy. A no stress buy !
My new mattress is very comfortable and…
My new mattress is very comfortable and the delivery man was helpful and friendly.
Excellent service overall
Excellent service at store followed up by very good communication regarding delivery which was ahead of expectation.The two operatives who did the delivery were first rate-efficient polite and most helpful.
Great bed and in stock ready for delivery
Looking for a specific type of bed; Dreams had it in stock and ready for delivery, great in this current economic climate to get it delivered quickly on the day I wanted and for free.
Very good customer service
Very good customer service, making sure we bought the right mattress for us. I didn’t feel pressured into purchasing and we took our time!
Great shopping experience!
We had a great experience shopping at Dreams. We used the sleep match to find a suitable mattress which benefitted both me and my partner. Our sales assistant Ken was super friendly and informative.
The hole experience of selecting a new Matt
The hole experience of selecting a new mattress was effortless and pleasing. This from entering the store to having the new mattress delivered on the day and time notified.
I went to Dreams on the recommendation a friend
I went to Dreams on the recommendation of a friend.
I loved their sleep mattress that measures where your pressure points are and makes suggestions of the best mattress for you
The staff were friendly and helpful. No pressure.
Ken was the one that looked after me. I pondered overnight, went back the next day and I ordered one.☺️
Very positive experience of Dreams Beds
Very positive experience of Dreams beds. Very good sales staff and excellent delivery staff. Cant fault Dreams Beds. Bought a Harrison Spinks Mattress, very comfortable bed. Very pleased with our purchase. Would recommend.
Me and my 92 year old mother visited…
Me and my 92 year old mother visited Weston super Mare store. She wanted her new bed to be comfortable and strong like her previous bed. John was helpful in explaining all the different types and allowed her to try them out for comfort in store. She liked the experience and can't wait for her now purchase to be delivered in four weeks time.
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