Manchester Airport Drivalia car hire service is second to none. Quick pick up, 5 minutes after calling when collecting luggage. Easy to find bus stop H at Terminal2. Driver Mike helped with case in an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 10 Ringway Trading Estate. Shadowmoss Road, Manchester, M22 5LH MANCHESTER, ENGLAND, GB
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Lees wat reviewers zeggen
Flight was cancelled, phoned and informed Manchester Airport Office that we would be 24hrs late. Staff member noted this on our booking. When we arrived they informed us had cancelled the booking (12... Toon meer
Bedrijf heeft geantwoord
Easy, straightforward and quick process. Called the number at airport, picked up from the airport, checked in and drive without hassle. James Darlington is my guy helping me with all process and appre... Toon meer
Bedrijf heeft geantwoord
Great experience from start to finish. Thank you Mike a very polite and friendly person , making everything simple quick and a great car too . Thanks Mike you are doing a great job.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - MANCHESTER AIRPORT
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
Unit 10 Ringway Trading Estate. Shadowmoss Road, Manchester, M22 5LH, MANCHESTER, ENGLAND, Verenigd Koninkrijk
- 0161 636 0275
3,5
Gemiddeld
539 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Lovely customer service from Rahatul…
Lovely customer service from Rahatul and Phil. Service was done quick and fast! Top lads!
23 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Looked after by James who was great
Looked after by James who was great. Good price for the car and great service at the depot.
21 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Manchester - can’t use again, too risky.
In fairness, the staff were friendly and I thought they were under as much pressure as the poor customers. But it is a very ragged and disorganised setup at Manchester Airport. Long waits, fibs told about the bus transfer “the bus will be right there (30 mins later no sign)” quite a long way from the terminal. A long wait to return the car and get to the airport, causing anxiety with time. Too busy, unsuitable place for what they are trying to do - nowhere to leave car and nobody to receive us. The other customers were frustrated by the understaffed, poor setup and some poor people had to wait as the bus was full. But, again, decent guys driving the bus and behind the counter, but it seems that their problem are the same as customers’. I wouldn’t use this firm again, it felt too risky and uncertain when travelling.
1 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great service from Matt thank you
Great service from Matt thank you
16 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Matthew was really helpful and took…
Matthew was really helpful and took time with us.
17 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Administration fee of £60 of a parking ticket which I have already resolved months ago, company took credit my money!
Parking fine administration fee!!!!!
Which has already resolved!!!
16 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
The company took a fee off my credit…
The company took a fee off my credit card 2 months after returning the hire car. Upon my investigation they wrongly charged me for the parking ticket when the vehicle was not hired by me and I was not even in the country at this time. I was informed that customer service do not take calls and it’s all via email. I was not informed of the above parking fine - I only fell upon it while checking my Visa card statement! Be aware as I have researched that this has happened with other customers
5 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Scam Artists
Scam Artists - They will not honour your original booking and then force you onto an expensive upsell from their remote office under duress. Most of their positive reviews on here and Google are clearly fake, written by people who have only reviewed once....them!
2 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Just hired a car at Manchester Airport…
Just hired a car at Manchester Airport transfer quick and efficient
Staff at office polite and very helpful everthing explained clearly
James at counter very helpful and polite
Returning car very easy with no fuss staff were not trying to finds things all in all a easy experience
Thanks
27 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Not a reliable or safe company to use
It's the last day of 2025 and I am still awaiting a response from Drivalia UK to my letter outlining my appalling experience at their Manchester Airport location ... The event took place on the 7th July and I sent my letter on the 19th July. There has still been no communication from Drivalia. Maybe I will be contacted when someone reads this review ...
The overview of my experience:
1. Flight into Manchester delayed by one hour. My car reservation cancelled by Drivalia. This is a useless arrangement to have at an airport!
2. The lone member of staff was arrogant and obstructive when I tried to make a new booking. He even went so far as to dispute my legitimacy to be in the UK at all. His attitude was both threatening and offensive. I am a British citizen born and bred. As a result, he would not allow me to hire a car.
3. As a woman, travelling alone, late at night, I found the situation of the office (tucked away within a compound off airport) both dark, remote and unnerving.
I would be happy to explain these points in more detail if anyone at Drivalia should bother to contact me.
Needless to say, as a regular car hirer, Drivalia no longer has my business and I cannot recommend them.
7 juli 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
We were greeted and services was…
We were greeted and services was exceptional everything was smooth and professional highly recommend Drivalia. Huge thanks to Rahat and Izman
31 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very good top service fast and…
Very good top service fast and professionnal
31 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service
James gave us excellent, friendly service.
29 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Immad and team at manchester airport…
Immad and team at manchester airport were extremely helpful and knowledgeable when renting us an affordable car to go home for xmas after we broke down earlier in the day! their speedy service and confidence allowed us a quick pick up and back on the road! Thanks again to everyone at manchester drivalia!
24 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
At Manchester airport
At Manchester airport. This is one of the biggest scams I have experienced in 20 years of hiring cars. We were left stranded at the airport for over an hour. Then they declared our booking was cancelled because we’re late. Paid many hundred pounds extra. Then a tiny scratch they claimed we made and had to pay 186 pounds more. The whole experience was for the company to maximise their profit. Staff were well versed in anticipating our difficulties, maximising their profit hidden costs and adding on the charges. A contractor for the van confirmed to us it is normal practice for many customers to be ripped off and he was well aware the company didn’t behave ethically. I have contacted the CEO, hr and the ESG manager for comment. It seemed the staff were trained to exploit customers
28 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
awful company do not use
awful company do not use ,
miles from airport took over an hour to be picked up, and now have been fined £60 admin for pcn fine was was cancelled over a month ago
10 oktober 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Our agent was called Ryan
Our agent was called Ryan. He was very friendly and efficient and made the hiring of the car very smooth. This can sometimes be quite pressurising for customers but Ryan made it go smoothly and I will definitely use Drivalia again.
5 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I was charged £316 for a tiny scratch…
I was charged £316 for a tiny scratch on the rear passenger side. I had the car less than 48 hours & did not cause the scratch. It's not clear on the pre hire photos to see if it was already there. How they can justify that amount is horrendous in these times of cost of living. Once again the customer is being penalised while they rake in the money.
24 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
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