Manchester Airport Drivalia car hire service is second to none. Quick pick up, 5 minutes after calling when collecting luggage. Easy to find bus stop H at Terminal2. Driver Mike helped with case in an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 10 Ringway Trading Estate. Shadowmoss Road, Manchester, M22 5LH MANCHESTER, ENGLAND, GB
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Lees wat reviewers zeggen
Flight was cancelled, phoned and informed Manchester Airport Office that we would be 24hrs late. Staff member noted this on our booking. When we arrived they informed us had cancelled the booking (12... Toon meer
Bedrijf heeft geantwoord
Easy, straightforward and quick process. Called the number at airport, picked up from the airport, checked in and drive without hassle. James Darlington is my guy helping me with all process and appre... Toon meer
Bedrijf heeft geantwoord
Great experience from start to finish. Thank you Mike a very polite and friendly person , making everything simple quick and a great car too . Thanks Mike you are doing a great job.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - MANCHESTER AIRPORT
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
Unit 10 Ringway Trading Estate. Shadowmoss Road, Manchester, M22 5LH, MANCHESTER, ENGLAND, Verenigd Koninkrijk
- 0161 636 0275
3,5
Gemiddeld
539 reviews
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Heeft 97% van zijn negatieve reviews beantwoord
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Really good speedy service and very…
Really good speedy service and very friendly staff
13 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Terrible experience avoid if you can
Terrible experience, they changed me 286£ for a very small damage on the bumper, less than 2 milimeters.
They make me waiting 50 minutes before driving me back to the airport.
13 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
We were served by James today
We were served by James today. Despite it being so busy he was so helpful, friendly and nothing was too much trouble for him. This is our second time booking with Drivalia and we will definitely use you again. Awesome service, thank you so much!
13 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Ótimo atendimento pelo Rahat,
Ótimo atendimento pelo Rahat,
Muito obrigado
12 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rahat couldn't be more helpful very…
Rahat couldn't be more helpful very friendly staff couldn't be any more happy with the service will 100% use this rental car service again
12 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super service from Rehat as always
Super service from Rehat as always. Everytime I come to England he always gets me sorted. Never had any issues, just make sure you understand the fineprint and conditions and you'll be grand.
12 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Definitely wouldn’t recommend
Definitely wouldn’t recommend, any extra money they can suck out of you they will. Always read the T&Cs as they aren’t clear for this reason, also tried telling me I had a pet in the car when I didn’t and charged me £250, set of vultures. Staff really rude and not helpful which adds to the poor company. Enterprise miles better and no hidden costs. Maybe it was just Manchester airport branch, but definitely avoid this one.
8 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Terrible
Terrible. Need a physical credit card with your full name not initials on the card. Otherwise incur extra costs, at least £40 per day of the rental. Aside from driving past me at the airport pick up point then lying to me that the bus was full. I saw the bus. It was not full.
7 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Best place and service
Best place and service.
Place u can trust Matt is the best
6 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Matthew was great
Matthew was great, he helped us with getting a car we needed. He was patient, friendly and I can recommend him to anyone, great experience.
6 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Never again
. We flew to Manchester airport on Friday (1st August 2025) evening to attend brother's funeral and wake on Saturday.
. My family and I picked up the car at 9:30 on Saturday morning, having upgraded to a mini-SUV (for an extra £31 on top of our £71 bill). Half an hour into the drive the engine began overheating. We slowed down.
. Twice we lost traction at roundabouts, which could have resulted in a terrible accident. I was travelling with my wife and two daughters.
. We reached our destination for a pick-up to the funeral. I called Drivalia and told them we would be back at the car at 14:30 after the funeral. Initially, they said I should call their recovery and repair (R&R) company. I protested that I had a funeral to attend and they agreed to call their R&R company.
. We waited at the car from 14:30 until 16:00 when the R&R mechanic finally arrived. We missed my brother's wake completely.
. Straight away we saw that there was no coolant. The vessel was empty and dry.
. We spent the next hour bringing the car to driving temperature having filled the car with coolant.
. Unfortunately, the temperature gauge was broken and the coolant boiled. The car could not be driven.
. My wife and I took a taxi to the hotel (£30), having missed lunch at my brother's wake.
. We left the car keys with my brother's widow and took a taxi to the airport on Sunday (£140). The car was collected and towed on Sunday.
. Eventually in November they repaid the upgrade sum of £31.
2 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Excellent customer service
There was a slight hiccup with my initial booking from overseas, but Ryan managed to sort it out extremely quickly and efficiently for me.
Dealt with Drivalia numerous times over the years and been treated for exceptionally well. Ryan today went above and beyond that.
5 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia Car Hire through booking.com
Book to Car Hire through booking.com, which was Drivalia. I wasn’t aware of the large deposit and extra insurance which wasn’t mentioned on booking.com so when I arrived, I was offered further insurance, despite taking out the premium insurance through booking.com. Nervously, I decided against the large extra cost however, this did not give me the peace of mind. I thought I’d originally paid for. The guy who checked me in, I was very patient whilst I run everything by him. When I return the car nervously for inspection, after the horror stories I have read on the charges they have made, which are deducted from your large deposit, I was pleasantly surprised by the assistance from Matthew Southern, who reassured me that everything was fine And that I should receive my large deposit back from 72 hours after dropping the car and between 14 and 28 days. Not long after I also received the returns notice which was reassuring. There was no extra charges so all in all not a bad experience and the staff were very helpful and it has to be noted that they’re only doing their job. Yes, I would hire a car with them again.
21 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Smooth and easy process
Smooth and easy process, AK was so helpful and friendly and helped us manage our booking to make it the most appropriate for us. Everything was explained clearly and we were on our way in around 20 minutes- highly recommend!
5 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
AKay
AK, very professional, very helpful explained everything very clearly and made the process very smooth. Excellent.👍
5 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very good and friendly service
5 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rahat was very kind while I was in the…
Rahat was very kind while I was in the renting process
4 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rahat at reception was amazing
Rahat at reception was amazing, the transfer from the Airport took an hour and a half, but they helped.
4 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - MANCHESTER AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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