I’ve been really impressed with its performance. It is well-built, quiet, and very efficient at removing moisture from the air. It does exactly what it is supposed to do and has made a noticeable d... Toon meer
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Lees wat reviewers zeggen
This was our second purchase of an Ebac dehumidifier The first one (18 months old now) works very well and really 'sucks' the moisture that builds up over winter in the stone walls of our house.... Toon meer
Bedrijf heeft geantwoord
Ordered replacement carbon filters for dehumidifier online via their website, easy to process and pay. Arrived quickly and tracked and used DPD (my best rated courier provider). Item (pack of 3) fit w... Toon meer
Bedrijf heeft geantwoord
Quick reliable delivery, very helpful UK based staff on helpline - knowledgeable and polite. Very happy with dehumidifier purchased for my daughter’s damp flat. It’s working very effectively as is my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Contactgegevens
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Verenigd Koninkrijk
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
4,7
Uitstekend
8K reviews
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So easy to Order
So easy to order direct which includes automatic registration for guarantee delivery as promised next day,superb dehumidifier very quiet removes so much moisture and the build quality is excellent control system easy to use plus app on phone is handy would highly recommend.also good price buying direct.
5 maart 2026
Antwoord van Ebac Ltd
We really appreciate your detailed feedback Peter 😊
We're so pleased to hear you found the ordering process simple and that your dehumidifier is performing so well. It’s great to know you’re happy with the quiet operation, build quality, and handy app too. Thanks for recommending us.
Best Regard's,
Natalie
Antwoord van Ebac Ltd
Thanks so much for your amazing feedback,
😊 We're thrilled to hear you saw fantastic results from the first day and that everything from delivery to warranty met your expectations.
Kind Regard's,
Natalie
Quick delivery
Quick delivery, good build and finish and the dehumidifier works very well, both silently and efficiently.
27 februari 2026
Antwoord van Ebac Ltd
Thank you for your fantastic feedback Steve,
We're thrilled to hear the dehumidifier is working silently and efficiently, and that you were happy with the quick delivery and build quality.
Best Regards,
Natalie 😊
Antwoord van Ebac Ltd
Thanks so much for sharing your experience Gerda,
We're delighted that our prompt service and excellent customer care met your expectations.
Kind Regards,
Natalie ⭐
Antwoord van Ebac Ltd
We really appreciate your review Gary,
It’s fantastic to know that your experience with ordering and delivery was smooth and efficient.
Kind Regards,
Natalie
We HAD to buy a new machine!
We HAD to buy a new machine as the last one stopped working which we had had for approx 10 years. We were most disappointed that the company could not repair it with the excuse that "we don't make that model any more" ! I truly hope, when this one stops working, that we don't get the same excuse again
4 maart 2026
Antwoord van Ebac Ltd
Thank you for your honest feedback martin,
We’re really sorry to hear about your disappointment regarding the repair of your previous machine. We completely understand your concern and appreciate your loyalty over the past 10 years. Please rest assured, we always aim to support our customers with the best possible solutions for current and future models.
Kind Regards,
Natalie 😊
Fast & Reliable UK Company Service
Fast and prompt service, a company you can rely on with top quality products.
27 februari 2026
Antwoord van Ebac Ltd
We really appreciate your review Mandy,
It’s great to know you can rely on us for prompt service and top quality products.
Best Regards,
Natalie 👍
Humidifier is really good
Humidifier is really good. Quiet and efficient. Will buy again.
11 november 2025
Antwoord van Ebac Ltd
Thank you for your great feedback Eric,
We're delighted to hear the Dehumidifier is quiet, efficient, and that you’d choose to buy again.
Best Regards,
Natalie 😊
Antwoord van Ebac Ltd
We really appreciate your review Martin, It’s great to know the product is performing exactly as expected.
Best Regards,
Natalie 👍
this is only the second one i have had…
this is only the second one i have had to buy in 18 yrs .they work great.and built in England can not fault them i had an eco before and ive had a smart which is the new model
3 maart 2026
Antwoord van Ebac Ltd
Thank you for your amazing loyalty,
It’s fantastic to hear that even after 18 years, EBac dehumidifiers continue to perform reliably for you. We’re proud that our products built in England are meeting your expectations.
Best Regards,
Natalie 😊
5* drying and moisture capture
Great for drying clothes on the clothes horse and extra moisture from the kitchen when cooking.*****
15 maart 2026
Antwoord van Ebac Ltd
Thank you for sharing your experience,
We're thrilled to hear the dehumidifier is helping with drying clothes and managing extra moisture in the kitchen. Your 5-star feedback means a lot to us all.
Kind Regards,
Natalie 😊
Antwoord van Ebac Ltd
Thank you for your great feedback Mrs Sally,
We're delighted to hear you're finding the dehumidifier both efficient and quiet exactly what we aim for.
Kind Regards,
Natalie 😊
Good dehumidifier
Bought a new dehumidifier at a great discount. It works well reducing the condensation in the room. The only improvement would be having the humidity displayed so that I can see the effect.
13 februari 2026
Antwoord van Ebac Ltd
Thank you for your helpful feedback Tanya,
We're really pleased to hear the dehumidifier is working well and making a difference with condensation. We appreciate your suggestion about a humidity display too it's a great point we do have this on our 4000 series but in the future they may put this on all dehumidifiers.
Natalie 😊
Great dehumidifier
Bought the dehumidifier for my father, have the same one myself. Works well, not too heavy to move around. Volume low and comparable with other models. Fast, easy delivery.
28 februari 2026
Antwoord van Ebac Ltd
Thank you for your great review Michelle,
It’s lovely to hear that both you and your father are happy with the dehumidifier. We’re glad you found it easy to move, quiet in operation, and that delivery was quick and smooth.
Kind Regards,
Natalie 😊
Excellent Quality - Excellent Service
Ebacs are the gold standard of dehumidifiers, and their customer care is great.
27 februari 2026
Antwoord van Ebac Ltd
It’s great to hear such positive feedback Sarah thank you,
Knowing that both our products and customer care are hitting the mark means a great deal to us.
Kind Regards,
Natalie 🌟
I live on a small island and as such we…
I live on a small island and as such we live with our feet in the water...yes we are DAMP!!! I am probably the owner of more EBac dehumidifiers than EBac. Why EBac...because they do just what you want them to do, and they keep doing it, day after day, year after year. Thank you EBac for keeping me dry.
27 februari 2026
Antwoord van Ebac Ltd
What a great review thank you Tim, It’s amazing to hear how well your EBac dehumidifiers are performing in such a challenging environment. Long-term reliability is exactly what we aim for, so your feedback means a lot to us here at EBac so thankyou.
Best Regards,
Natalie
Considering the price I paid for the…
Considering the price I paid for the item to be delivered, they took their time in sending it out. Was disappointed in delivery. Happy with item.
9 februari 2026
Antwoord van Ebac Ltd
Thank you for your honest feedback Karen,
We’re really glad to hear you’re happy with the item, but we’re sorry that the delivery didn’t meet your expectations. We understand how important timely dispatch is, we’ll take this on board to improve our service.
Best Regards,
Natalie
Great quality and price
Easy to use website makes ordering very straightforward and with next day delivery you can't go wrong. Great quality products at competitive prices. I have now bought three Series 4000 dehumidifiers over the last few months and they are all working well. Would definitely recommend them.
1 maart 2026
Antwoord van Ebac Ltd
Thank you so much for your kind feedback Simon,
We're really pleased to hear you found the website easy to use and that our next day delivery met your expectations. It's fantastic to know you're happy with the quality and value of the Series 4000 dehumidifiers. We truly appreciate your continued support and recommendation.
Kind Regards,
Natalie 😊
Happy to support a local company
Ordered a dehumidifier from Ebac & a few accessories including castors which really are an advantage when moving the unit around the house. Mainly bought for the main bedroom to keep wardrobes free from moisture which is working well. Very happy with the unit this is my second Ebac dehumidifier my initial unit is now residing at my daughter’s house.
14 februari 2026
Antwoord van Ebac Ltd
It’s wonderful to hear you’re happy to support a local company Mrs Casson,
We’re so pleased the dehumidifier and accessories, especially the castors, are making things easier for you around the home. It’s great to know it’s doing a good job keeping your bedroom and wardrobes moisture-free, and even better that your previous unit is still being put to good use at your daughter’s house. Thanks for your continued support.
Best Regards,
Natalie 😊
This one doesn’t work
Bought to replace exactly the same product that had worked well for years but unfortunately this item isn’t working. Next week going to initiate a return under warranty.
1 maart 2026
Antwoord van Ebac Ltd
Thank you for your review and for bringing this to our attention. I’m sorry to hear that the New unit didn’t work as expected.
I can see that an exchange has been arranged and processed today, so we’re hopeful that the new unit will resolve the issue and restore your faith in Ebac. If you experience any further problems at all, please don’t hesitate to reach out to our customer support team and we’ll be happy to help.
Thank you for your patience, and we appreciate you choosing Ebac.
Kind Regards,
Natalie
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