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Eden Mobility - Oldham Reviews 

154
TrustScore 5 uit 5

4,9

Henshaw Street 22-24, OL1 3AA Oldham, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am a community support worker, I attended the shop this morning with a client. We were met with very friendly, helpful staff who went out of their way to make us feel welcome ( Lucie and Jonathan).... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been going in the shop for many years to buy equipment so I have got to know Lucy and I just want to say if there was a reward for the no 1 sales person she would the one She is so passio... Toon meer

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Beoordeeld met 5 van de 5 sterren

I went to Eden to have a look at different wheelchair options as my mobility has been getting worse. Very friendly staff Laura showed me all the different chairs and let me try them all out. She was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair. I Met the lovely,friendly,bubbly personality of Rachel. I th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contactgegevens

  • Henshaw Street 22-24, OL1 3AA, Oldham, England, Verenigd Koninkrijk

  • 0161 393 4597

4,9

Uitstekend

TrustScore 5 uit 5

154 reviews

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Heeft 98% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(154)

1.472 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Always a lovely experience joining…

Always a lovely experience joining Lucie and Shannon for coffee morning. Gets people out, having a chat and a laugh.

15 augustus 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Hi Rachel,

Thank you so much for your kind words! We're delighted to hear that you enjoy joining Lucie and Shannon for our coffee mornings. It's wonderful to know that these gatherings help bring people together for a chat, a laugh, and a bit of community spirit.

We truly appreciate your support and look forward to welcoming you again soon!

Warm regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Lucy was a diamond

Lucy was a diamond, completely inspiring, I didn't even buy anything she was just lovely and gave me her time showing me photographs of customers and how important they are to her, also invited me to coffee morning which I'll be attending next Friday as I'm busy Friday this week. Thanks for giving me your time Lucy when I was having a bad day.

7 augustus 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Hi Caen,

Thank you so much for your heartfelt review! We’re absolutely delighted to hear that Lucy made such a positive impact on your day. She truly cares about our customers, and it’s wonderful to know that her kindness and time meant so much to you.

We’re glad you’ll be joining us for the coffee morning next Friday and we look forward to welcoming you again!

Warmest regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Lucie was fantastic so helpful and very…

Lucie was fantastic so helpful and very knowledgeable in helping me make the right decision on my purchase.
Thank you for all your help.

26 juli 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Hi Siobhan,

Thank you so much for your lovely message. We're delighted to hear Lucie made your experience a positive one—she’ll be thrilled to know she helped you feel confident in your decision. You're always welcome back, and we’d love to assist you again whenever you need us.

Warmest wishes,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Lucie at the Oldham branch was very…

Lucie at the Oldham branch was very helpful, wasn’t pushy and had patience while we decided

24 juli 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Hi Joan,

Thank you for your kind words! We’re so pleased Lucie made your visit to our Oldham branch a relaxed and positive experience. Her patience and no-pressure approach are exactly what we aim for—she’ll be thrilled to hear your feedback.

Warm regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Lucie and Shannon are amazing

Lucie and Shannon made the experience so easy to understand and understood my needs quite easily.
Recommended a chair instantly and after trying others on off the first one they did Recommend was perfect for me.
Brilliant people skills and lovely to speak to.

11 juli 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Hi Joni,

Thank you for your lovely feedback! We’re so pleased Lucie and Shannon made the experience smooth and enjoyable for you. It’s great to hear their recommendation was spot on—and that their people skills made such a difference. We’ll be sure to pass on your kind words!

All the best,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Lucie explained everything 100 percent…

Lucie explained everything 100 percent she made me feel at ease

28 juni 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Hi Steve,
Thanks for your review.
We're glad you had a positive experience and Lucie explained everything for you and made you feel at ease.
Thank you,
The Eden mobility team

Beoordeeld met 5 van de 5 sterren

Lucie is a credit to Eden Mobility Oldham

Took my neighbour for a look at Mobility scooters & we was put at ease straight away by lovely Lucie. She explained everything so simply & did a health check to make sure he got the right one. It was a pleasure from start to finish & no pressure to buy anything. Thank you Lucie for all your help. You are a credit to Eden Mobility.

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

Came into store today with my Nan, for a walking stick. Lucie went above and beyond, she didn’t just sell my Nan a stick, Lucie sized it correctly to her wrist watch and made sure Nan felt comfortable with it encouraging her to walk around the store with it before committing to buying. I’ve never known anything like it Nan has had several sticks and never had that before. Lucie took so much pride in the service she gave. She showed us boards of satisfied customers and invited us to coffee morning, thanks Lucie you made our day!

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lucie was amazing and really…

Lucie was amazing and really informative. She has a real passion for the community and invited me along to the next coffee morning which I am really looking forward to. I had a great experience and Lucie was a pleasure to be around. Thankyou , Lucie.

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

Lucie was excellent today she gave us very good advice on the choice of wheelchair for my mum and explained the difference in the wheelchairs we were looking at, her knowledge definitely helped us make our decision.
Thank you again Lucie

31 mei 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

It's great to hear Lucie was able to help you find the right chair. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Mobility Scooter

We went to Eden Mobility in Oldham to have a look at mobility scooters for my husband. Lucie at Eden Mobility was fantastic. She was extremely knowledgeable about the scooters & her customer service was excellent suffice to say we bought a scooter from them

24 mei 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Thank you for your kind words. It's great to hear such wonderful feedback on the service you received from Lucie.

Beoordeeld met 5 van de 5 sterren

A great experience!

Visited the showroom & was received by the wonderful Lucie! Lucie has great product knowledge & advised me about a rollator & illustrated safety aspects. Lucie has a pleasant, cheerful disposition & her patience & sunny personsality made me feel at ease immediately & she more than met my expectations. I could tell my her “regulars” who visited the store while I was there how highly regarded & respected she is. A very friendly, lovely lady who gets full marks from me (…& I love my new rollator 😀) 🏅

27 mei 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Lucie is a well regarded member of the team also! I'm sure Lucie appreciates your kind words. Thank you for such wonderful feedback.

Beoordeeld met 5 van de 5 sterren

Lucie

Lucie, goes above and beyond to help you. We've been a few times and Lucie has always done everything in her power to help find a solution when we've struggled with the chair we have for my dad. Lucie is a credit to the store and deserves a raise for her hard work.

20 mei 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

We are thrilled Lucie has been able to assist you in such a positive way. Its great to hear such positive feedback. Thank you.

Beoordeeld met 5 van de 5 sterren

Fabulous Shop

Went in the shop earlier today to buy my mum a wheelchair. We walked in and there was a coffee morning taking place with a group of people with mobility issues what a fabulous thing to do to get people together.
Lucie was very helpful went above and beyond and we was very satisfied with our purchase and the customer service was 100%

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I went to the Oldham branch as it’s…

I went to the Oldham branch as it’s closest to me. I was extremely nervous as I have a large number of health issues but as soon as I got into the store I was greeted by the store manager a lovely young lady called Lucie. She instantly put my mind at ease & made me feel valued & visible as I explained my health needs. Lucie is incredibly supportive & person centred she made me feel safe & important all the time that I was with her in the store discussing my specific situation & most importantly I did not feel rushed at all. She was so patient with me & I was there for quite a long time.

6 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a great experience at Eden…

Had a great experience at Eden Mobility. Lucie was great and helped us find the best option for my Gran. Such lovely service, lucie is amazing!

6 mei 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Thank you for your feedback, Millie! We’re glad you had a great experience with us during your visit. We agree, Lucie is amazing! She always delivers an outstanding service to anyone she meets, and we will share your feedback with her. Lucie and the rest of the Eden Mobility team look forward to your next visit.

Kind regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Lucie

Lucie
Has been absolutely brilliant in keeping me informed of products which may suit my needs
She is an absolute credit to the company.. Colin

7 mei 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Thank you for your feedback, Colin! Lucie and the rest of the Eden Mobility team always strive to deliver great service. We will be happy to share your kind words with her.

Kind regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

My daughter is 18 and i was stuggling…

My daughter is 18 and i was stuggling with my daughters sensory issues and finding something that was not going to stick all over my house and the texture has to be just right. Lucie recommended the stress/hand mobiltiy balls that she could just hold and squeeze in her pocket, they have become a life saver while we are out to calm nerves and anxiety now my daughter goes to vist lucie before collage and even pops in sometime for coffee morning so she can have a treat as lucie always gets something she likes. My daughter doesnt like alot of people but lucie always makes her feel calm and relaxed and and is someone to talk to when needed or lonely thanks lucie great job x

1 april 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Thank you for your feedback, Kelly! We're pleased that we were able to help you find something to help calm your daughter's nerves and anxiety. We understand that it can be difficult to find the right thing. It's also lovely to hear that your daughter is frequently visiting Lucie and attending the coffee mornings. Lucie will appreciate your kind words. We will make sure to pass them on to her.

Kind regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

I recently called into the shop to…

I recently called into the shop to purchase something for my Aunt.
I was greeted by a lovely lady called Lucie who advised me on the best item to purchase, She was very friendly and professional. There was, what seemed like a coffee morning going on and people were sat chatting and laughing. I was invited to stay for a coffee and biscuits, I decided to take up the offer. I spoke to a few of the customers who praised Lucie and Martin who go up and beyond for their customers. The atmosphere was buzzing and it was so lovely to see these customers, who probably don't get out much having fun and talking to like minded people. I can't praise Lucie and Martin enough, these are two dedicated staff who genuinely care for their customers. It was brilliant. 10/10 well done 👏

11 april 2025
Review zonder uitnodiging
Logo Eden Mobility - Oldham

Antwoord van Eden Mobility - Oldham

Thank you for your kind words, we’re glad our team were friendly and professional during your visit and thank you for stopping by for one of our Coffee Mornings. We hope to see you again soon.

Kind regards,
Eden Mobility

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