I have received my new scooter from the Skelmersdale branch. It was delivered exactly as promised, exactly at the time and day I was told. Now, I have decided to order a spare battery. I saw Max, who... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 27, Concourse Shopping Centre, WN8 6LN Skelmersdale, Lancashire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We bought a wheelchair for my mum from Eden Mobility. Max was extremely helpful, very knowledgeable and polite. We would certainly recommend this shop.
Bedrijf heeft geantwoord
Customer service was excellent, Max is personable and very helpful. His support and advice enabled me to purchase the right equipment. Max was professional and friendly making the purchase of an elect... Toon meer
Bedrijf heeft geantwoord
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers you... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contactgegevens
Unit 27, Concourse Shopping Centre, WN8 6LN, Skelmersdale, Lancashire, Verenigd Koninkrijk
- 01695 662 517
4,7
Uitstekend
28 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Mobility Store
Customer service was excellent, Max is personable and very helpful. His support and advice enabled me to purchase the right equipment. Max was professional and friendly making the purchase of an electric and self-propelled wheelchair easy.
1 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Purchase of wheelchair
We bought a wheelchair for my mum from Eden Mobility.
Max was extremely helpful, very knowledgeable and polite.
We would certainly recommend this shop.
29 augustus 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent experience and very well looked after.
I have received my new scooter from the Skelmersdale branch. It was delivered exactly as promised, exactly at the time and day I was told. Now, I have decided to order a spare battery. I saw Max, who actioned my scooter order, and was treated with the same efficiency and friendliness as before. He did his very best to research the possibility of getting my battery within a short time, as I will be going away. He put the order through on my behalf at a very competitive cost. I would recommend to anyone needing a scooter or disability aid to visit the Skelmersdale branch and speak to Max. He will certainly do his very best for you.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Just called into the shop to see if…
Just called into the shop to see if they had a scooter I needed. I had a talk with Max who I must say was very helpful he even helped me to put a scooter in my car to make sure it would fit. Even let me have a little ride in it to make sure a liked it. A very nice man you should be proud to have him. 10 out of 10. Thank you Max.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Very helpful staff he was called max…
Very helpful staff he was called max fabe us all the information we needed my nan was very impressed lovely shop lots of item in store
Couldn't fault anything 10/10
Very happy with the chair we purchased
11 augustus 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Popped in last weds with my mum
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers younger and older than her. Highly recommend this store.
8 juli 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden Mobility Skelmersdale Lancashire
The staff at my local Eden shop (Skelmersdale Lancashire) are fantasic, they understand the persons needs, and can be trusted to help in every way possible.
18 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
I went into the Eden shop in…
I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max very helpful I would recommend this shop to all my family and friends
24 juni 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Totally Happy Experience
Bought new lightweight wheelchair today. Max the salesman explained everything and showed me how everything could be dismantled and rebuilt.
Totally happy with everything,
3 juni 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for sharing your experience. We’re delighted to hear that you’re happy with your new lightweight wheelchair and that Max was able to guide you through everything clearly. His thorough explanations and hands‑on demonstrations are exactly the level of service we aim to provide, and he’ll be thrilled to know his support made such a positive difference.
We really appreciate you taking the time to leave this lovely feedback and are glad you’re totally happy with your purchase.
Warm regards,
Eden Mobility
I visited the skelmersdale store last…
I visited the skelmersdale store last week and there was a man called max and he helped me so much to find the right product for me. He had such patience with me because I wanted to know all about the products because I have such bad legs I wanted the best for me. We found the best for me and it has helped me so much. Thank you max. What an amazing help you was.
22 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Max at our Skelmersdale store was able to support you so well. His patience, care, and willingness to talk you through every detail clearly made a real difference, especially as you wanted to be sure you were choosing the best product for your legs.
It’s wonderful to know that together you found the right item and that it has already helped you so much. Max will be thrilled to hear how much you appreciated his help.
Thank you again for your kind words — we’re always here if you need anything in the future.
Warm regards,
Eden Mobility
Great experience…
I had spent all morning looking for something lightweight, nice to look at to support my walking. As soon I walked in Max at Skelmersdale assessed the request he knew what I wanted and the first model he brought out was perfect.
Very happy with purchase!
7 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for sharing your experience. After spending all morning searching for something lightweight and stylish to support your walking, we’re delighted to hear that Max at our Skelmersdale store understood exactly what you needed. His ability to assess your request and bring out the perfect model on the first try is something he’ll be thrilled to hear.
Warm regards,
Eden Mobility
Max is Ace at the Skem Store…
I visited the Skelmersdale store on 13th April and was assisted by Max as I needed a walking stick.
Max was very helpful and patient. He explained the different types of stick to me and I finally made a choice.
Max was very friendly and answered all of mine and my friends questions about other mobility products.
A very pleasant experience and would recommend Max to any one who wishes to shop.
Thank you Max.😍
13 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for visiting our Skelmersdale store and for sharing such a lovely review. We’re delighted to hear that Max was so helpful and patient while guiding you through the different walking sticks. It’s great to know he took the time to explain everything clearly and helped you find the right one.
We’re also really pleased that he was able to answer all your questions about other mobility products — his friendly and knowledgeable approach makes all the difference.
Your kind words and recommendation mean a lot, and we’ll be sure to pass your thanks on to Max. Enjoy your new walking stick!
Warm regards,
Eden Mobility
Thanks
Thank you to Laura who was extremely patient with me. I didn’t know exactly what I needed but she showed me all the options and let me take my time trying them and I walked away as the proud new owner of a walker. Great range of items in store and lovely staff. It’s lovely to have this type of shop locally
2 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for sharing this lovely review. We’re delighted to hear that Laura was able to support you so patiently and help you explore all the options at your own pace. It’s wonderful to know you left with the perfect walker and felt confident in your choice.
We’re also really pleased you enjoyed the range of items in store and found the team welcoming. Having a shop like this locally is something we’re proud of, and feedback like yours means a lot.
Thank you again for taking the time to write such kind words.
Warm regards,
Eden Mobility
I went in with my mother as she needed…
I went in with my mother as she needed a walking stick, Max helped us out, and he was great. Very helpful. All the staff were happy to help, and made my mum feel very welcome. She left vey happy. Everyone was very chatty. Great service!
16 maart 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for sharing your lovely experience. We’re so pleased to hear that Max was able to help your mother find the right walking stick and that his support made her feel comfortable and welcome. It’s wonderful to know the whole team created such a positive, friendly atmosphere and that your mum left feeling so happy. We really appreciate your kind words about the great service.
Warm regards,
Eden Mobility
I had a lovely time at coffee morning…
I had a lovely time at coffee morning at Eden. Our host Laura was fun and friendly, she didn’t even mind me staying for a second cup. As someone who doesn’t get out and about much. It was nice to have a chat to her and the other Lady who came. Get the kettle on next Wednesday I will be back. Thank you
11 maart 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for sharing this. We’re delighted to hear you enjoyed the coffee morning. Laura will be thrilled to know she helped make your visit so welcoming and relaxed — second cups are always encouraged. It’s wonderful that you had a good chat and felt comfortable spending time with us.
We’ll have the kettle on and ready for you next Wednesday. Thank you for coming along and for your kind words.
Warm regards,
Eden Mobility
Came into your shop on Monday spoke to…
Came into your shop on Monday spoke to a lady called laura. she was very helpful and polite and talked us through exactly what we need. Thank you.
16 februari 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for visiting our shop on Monday and for sharing your experience. It’s lovely to hear that Laura was so helpful, polite, and able to guide you through exactly what you needed.
We really appreciate your kind feedback — thank you for taking the time to let us know.
Warm regards,
Eden Mobility
Very helpful
Very helpful. Not only did the lady advise what wheelchair would be the most suitable for my son she also gave me advice about applying for additional help for my son at school having been through it herself. I will be back to purchase the chair very soon Thank you Laura
14 februari 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you so much for sharing this lovely feedback. We’re really pleased to hear how helpful Laura was in guiding you to the right wheelchair for your son, and it’s wonderful that her own experience was able to give you extra support with school advice too.
It means a lot to know you felt well looked after, and we’ll make sure Laura sees your kind words. We look forward to welcoming you back when you’re ready to purchase the chair. Thank you again for taking the time to leave a review.
Warm regrads,
Eden Mobility
popped in to Eden today
popped in to Eden today, spoke with Laura who was very friendly and helpful, great shop with lost of choice
12 februari 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for popping in today. We’re so pleased to hear that Laura was friendly and helpful. It’s great to know you enjoyed the shop and the wide choice available. We really appreciate your feedback.
Warm regards,
Eden Mobility
Visited yesterday with my client to buy…
Visited yesterday with my client to buy new wheelchair , max who serves us was very helpful with helping us pick the right wheelchair, friendly , shop was very bright and clean , was able to move around with ease , I would highly recommend this shop
8 januari 2026
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for sharing your experience. We’re delighted to hear that your visit went so well and that Max was able to support you and your client with such friendly, attentive service while finding the right wheelchair.
It’s wonderful to know the shop felt bright, clean, and easy to move around in. Creating a welcoming and accessible environment is something we care deeply about, so your feedback means a great deal. We truly appreciate your recommendation and are glad we could be there for you both.
If you ever need anything in the future, we’re always here to help.
Warm regards,
Eden Mobility
Satisfied customer
I visited the twice and found Max to be very helpful , he explained everything to me about the walker and demonstrated how to use it correctly.
I went back again to buy the walker and Max was very helpful again and I would recommend Eden mobility to anyone looking for aids or equipment.
26 november 2025
Review zonder uitnodiging
Antwoord van Eden Mobility - Skelmersdale
Thank you for sharing your experience with us. We’re delighted to hear that Max was able to provide clear explanations and demonstrations to help you feel confident in choosing the right walker. It’s wonderful that his support made your return visit just as positive, and we truly appreciate your recommendation of Eden Mobility. We look forward to assisting you again whenever you need us.
Warm regards,
Eden Mobility
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.