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Eden Mobility - Wakefield Reviews 

101
TrustScore 5 uit 5

4,9

Westgate 25a, WF1 1JZ Wakefield, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service from Wendy at the Wakefield branch. She was so helpful to us personally and also very knowledgeable with regard to products. Will definitely be visiting the store again.

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Beoordeeld met 5 van de 5 sterren

The staff member was super friendly, welcoming and informative. Explained everything about the item I bought and how to get the most out of it. I would definitely recommend Eden Mobility.

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Beoordeeld met 5 van de 5 sterren

Mum had a walker delivered that was damaged and Wendy at Wakefield shop helped as soon as we took it to shop . Exchanged the damaged walker for a new one. Definitely will be back

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Beoordeeld met 5 van de 5 sterren

Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chair... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contactgegevens

  • Westgate 25a, WF1 1JZ, Wakefield, England, Verenigd Koninkrijk

  • 01924 566 439

4,9

Uitstekend

TrustScore 5 uit 5

101 reviews

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Heeft 98% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(101)

1.472 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sarah and Wendy in Wakefield really…

Sarah and Wendy in Wakefield really looked after me when I came in to buy my wife a scooter the service was lovely and I would recommend this shop to all my friends and I would use this shop myself again

22 augustus 2025
Review zonder uitnodiging
Logo Eden Mobility - Wakefield

Antwoord van Eden Mobility - Wakefield

Hi Keith,

Thank you for your kind words! We're so pleased Sarah and Wendy made your experience such a positive one. It’s great to hear you’d recommend us and would return yourself, that means a lot!

Best wishes,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

I went to go visit the Wakefield store…

I went to go visit the Wakefield store a couple of days ago and I was in love with one of there scooters and the help I received was brilliant thankyou so much was very good

15 augustus 2025
Review zonder uitnodiging
Logo Eden Mobility - Wakefield

Antwoord van Eden Mobility - Wakefield

Hi Amy,

Thanks so much for your kind words! We're really glad you loved the scooter and had a great experience at our Wakefield store. Our team will be thrilled to hear your feedback.

Take care and we hope to see you again soon!
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Excellent lady name Wendy she is really…

Excellent lady name Wendy she is really great and know what she is doing love it ❤️

14 augustus 2025
Review zonder uitnodiging
Logo Eden Mobility - Wakefield

Antwoord van Eden Mobility - Wakefield

Hi there,

Thank you for your lovely review! We're so glad Wendy made your experience a great one—she really knows her stuff and always goes the extra mile.

We appreciate your kind words!

Best wishes,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

We visited your Wakefield store and…

We visited your Wakefield store and really can’t rate it enough . A lovely lady called Wendy served us and was extremely exceptional, she didn’t rush us but gently guided us to the right product. Thank you Wendy you made the whole experience smooth. 5*

12 augustus 2025
Review zonder uitnodiging
Logo Eden Mobility - Wakefield

Antwoord van Eden Mobility - Wakefield

Hi Melanie,

Thank you so much for your lovely feedback! We're thrilled to hear Wendy at our Wakefield store made your visit so smooth and enjoyable. Her gentle guidance and care truly make a difference.

We really appreciate your 5-star review and hope to welcome you back soon!

Warm regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Happy customer.

I have just called at the Wakefield shop with my mum she was looking for a recycling chair the two ladys in the shop were really helpful made my mum real comfortable they sorted her a chair out she had a coffee and a chat with them and all the way home she just kept saying how lovely the two ladys were would recommend them to friends and family..A big thankyou to Gill and Wendy.xx

30 juli 2025
Review zonder uitnodiging
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Antwoord van Eden Mobility - Wakefield

Hi Caroline,
We’re delighted your mum had such a positive experience at our Wakefield shop. Gill and Wendy always go the extra mile to make customers feel at ease, and it’s great to hear they made such a lasting impression. Thank you for your recommendation!
Best wishes,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

The wonderful caring staff at Eden…

The wonderful caring staff at Eden mobility Wendy and Gill have been so helpful and supportive always happy to help even if it’s just a friendly chat

18 juni 2025
Review zonder uitnodiging
Logo Eden Mobility - Wakefield

Antwoord van Eden Mobility - Wakefield

Thank you for your review. I'm sure Wendy and Gill appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Wendy was absolutely brilliant

Wendy was absolutely brilliant, very patient and thorough and got my grandma sorted out in no time at all - even got her comfortable and cofident on the scooter whilst we were in the shop! 💕

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wendy was extremely helpful

Wendy was extremely helpful, professional and knowledgeable. She was very thorough in demonstrating how to use two different mobility walkers, including safety features, and listened carefully to Mum's concerns. We were very grateful to her for her kind and sympathetic approach and Mum (age 92) is delighted with her purchase.

27 mei 2025
Review zonder uitnodiging
Logo Eden Mobility - Wakefield

Antwoord van Eden Mobility - Wakefield

Thank you for your glowing review. It's great to hear how well Wendy is doing. We're glad you mum is happy with her purchase and look forward to welcoming you back again soon.

Beoordeeld met 4 van de 5 sterren

Great staff very helpful and…

Great staff very helpful and knowledgeable. Good to be able to try out the wheel chairs .

21 mei 2025
Review zonder uitnodiging
Logo Eden Mobility - Wakefield

Antwoord van Eden Mobility - Wakefield

Thank you for your review. We look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

Gill and Wendy were so kind and…

Gill and Wendy were so kind and considerate with me and my elderly father. Knowledge of the mobility scooters, speeds, charging etc was excellent. No pressure was put on us and we would definitely recommend them. It is rare to find friendly and helpful customer focused people today but we were made to feel comfortable and at ease. We will definitely be coming back 10 out of 10

24 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wendy the staff member was so helpful…

Wendy the staff member was so helpful and informative regarding purchasing a recliner chair for my elderly mother, going above and beyond making sure we were happy with delivery dates and times keeping us informed . Delivery and installation was on schedule we are delighted with our chair!

20 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was forced to visit here today due to…

I was forced to visit here today due to getting a puncture. Wendy has to be the most helpful person I have ever come across in retail. She spent an age trying to help me and eventually got me sorted.

Wendy I can't thank you enough for all your help and kindness in my hour of need. If your bosses read this, they should consider giving you a big pay rise. All people in the trade need to take a leaf out of your book! FIVE STARS and more are deserved here and anyone considering buying a scooter etc in the Wakefield area should look no further than Eden Mobility at the top of Westgate in Wakefield. Many thanks again Wendy, you'll never know just how much your kindness and understanding meant to me X

9 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wendy at the Wakefield store is…

Wendy at the Wakefield store is fantastic very polite and helpful we have had a scooter bathboard and a stairlift from this store over the last few weeks will go back and get everything we need to keep my mum mobile

29 april 2025
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Beoordeeld met 5 van de 5 sterren

The lady at the Wakefield store is great at customer service …

The lady at the Wakefield store is always helpfull. We bought a Elite lite wheelchair for my dad and she let him try it out. Explained everything to us. We then went back 3 months later to see about having my mums old mobility scooter serviced as didn't work. and she explained the cost as it could be either the battery. Motor. So we decided to part exchange for a new one. Dad loves it as it gives him back his independence. The lady is always helpful and very knowledgeable

10 april 2025
Review zonder uitnodiging
Logo Eden Mobility - Wakefield

Antwoord van Eden Mobility - Wakefield

Thank you for your feedback Mandy, it’s great to hear that your dad loves his new mobility scooters and we’re happy that we have helped bring back his freedom and independence.

Kind regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Fantastic service

I had a slight problem with my scooter pulling to one side. I didn't know it but I had a puncture. I called the service department and they arranged for Andy to come out.

He rang me to tell me it was going to be a morning slot, which was fine. He rang me on the day to tell me he was on his way. He arrived when he said he would.

He explained the problem and my options and was very kind and patient with me. He fixed my scooter there and then. Made sure I was happy with it. Had a chat whilst he drank his coffee and after making sure everything was ok he left.
I paid him first of course.

Very nice kind young man. Very polite and I know he was just doing his job. But he did it well so I have no hesitation in recommending him.
Thank you

4 november 2024
Review zonder uitnodiging

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