Banner for Eden Mobility

Eden Mobility Reviews 

2.931
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

visited the Witham branch hull, greeted by Carl who was very friendly and helpful, explains all equipment we enquired about and costs. Returned to purchase items and Carl was very helpful again, deli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dean is an absolute credit to the company! Brought the Eden astrolite powerchair to my house to trial and was polite, punctual and courteous!! Answered all my questions and helped me pack up my old o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(2.931)

1.474 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sam Cooper was very Helpful with my…

Sam Cooper was very Helpful with my mums new walker

18 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.

Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.

Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.

Best wishes,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Ebony and Gaby were really helpful and…

Ebony and Gaby were really helpful and ordered me the item I needed as it was not in store. Qui k and efficient service with a warm welcome and a smile!

18 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.

Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.

Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.

Best wishes,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Paul was super helpful in sorting my issue.
Thanks again

16 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.

Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.

Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.

Best wishes,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

We had a great first time buying a…

We had a great first time buying a mobility scooter with Sam at the Barnsley EDEN office. She was most helpful and informative regarding the specific scooter we trialed. It was a wonderful experience for my father who is excited to start his mobility journey. He even bought some accessory items to improve his driving/shopping experience. Sam answered all of our questions. She was most attentive, an asset to the company.

17 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.

Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.

Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.

Best wishes,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

A pleasure to deal with

Andrew really helped me find the right product for my elderly Mum. He showed understanding and empathy which is essential in the environment he is employed in. I would definitely recommend him and Eden Mobility

17 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Friendly & helpful service

Rachel was very friendly & helpful demonstrating the walkers for my mum, thank you 🙏

17 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Very helpful.

17 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Very pleasent and understanding girls…

Very pleasent and understanding girls gaby and ebony - very helpful and lots of information

17 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

My experience today in selecting a…

My experience today in selecting a automatic folding scooter has been fantastic Rachel at Eden Mobility was so professional, patient, and a lovely personality. After test driving 2 models I decided that the Smartie Plus suited my needs I would definitely recommend Eden Mobility

17 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Jacob was so helpful and considerate…

Jacob was so helpful and considerate and knowledgeable,a credit to your company

14 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

For Anna at Eden Mobility in Shirley

We first used Eden mobility located in Shirley high street to sort out a scooter for my grandad John. A very helpful and lovely lady called Anna helped us! It changed my grandads way of life and he is over the moon with his scooter. We chose to see Anna at Eden again to arrange a stairlift for him also as he hadn’t been able for two months to get up the stairs to his own bed which meant his health was deteriorating due to lack of sleep. Once the stair lift was put in he was so happy and able to start getting a good nights sleep finally! Anna has gone above and beyond for us and been more than helpful every step of the way. We cannot thank her enough!

15 juli 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

When visiting the shop we met Laura.

When visiting the shop we met Laura.
I found her very helpful and z good knowledge on what I needed
I did not feel pressure to buy anything but after speaking with Laura
I bought what I needed.
Thank you
Laura

14 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

A warm welcome followed by attentive…

A warm welcome followed by attentive polite informative service from Andrew. Thank you

12 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

I personally think it's a 5 star

I personally think it's a 5 star because it a great way to communicate and the people who work there a really kind and help you and you've got everything you need with Eden mobility at the telford town centre

14 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Great experience

Writing on behalf of my grandma Sheila as she doesn't have access to online. She said she went into the mansfield store and was greeted by Paul Wilson. He was very friendly and professional and helped her with purchasing the right product. She said she would highly recommend.

11 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Fantastic shopping experience

Visited Portsmouth shop last week. I found Rebecca & Steph there and they were incredibly helpful, with nothing too much trouble. I ended up with a great scooter that is perfect for my needs. I couldn't recommend either of them highly enough. THANK YOU LADIES.

8 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

Fantastic company couldn't help more

Fantastic company couldn't help more. Answered all questions, helped pick the right scooter for my needs . Couldn't recommend more

14 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 5 van de 5 sterren

What wonderful experience and…

What wonderful experience and professionalism visiting Huddersfield Eden.
Gabby
She's welcoming and approachable
customer service she s a confident person.
she's advisable and show a lot professionalism and representative of gives the best help can recieving, from a stroke survivor she s able related to your needs as a customer also feel comfort option mobility and model of the brands are available etc.
Gabby keep smiling and continue to long term employment with Eden .... Your highly level and supportiveness is rewarding.

Thanks Eden Huddersfield.

1 juli 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Beoordeeld met 1 van de 5 sterren

Excellent service and knowledgeable Staff in the local shop.

We visited the former Derbyshire Mobility shop in Ripley yesterday to get help with my husband's walker as the brakes were not holding when parked.
We had spent several long sessions waiting for calls to the new phone number to be answered - over half an hour each time - and none were answered!
We decided to get on the bus and go to the shop instead of wasting any more time listening to the irritating recorded message on the phone!
When we got to the shop Julie greeted us and set about sorting out the brakes for us.
Within a short time she had solved the problem.
We had bought the walker, and its predecessor, from Julie and it was good to see her again.
That aside, Eden has made it nigh on impossible to get help for equipment when it needs attention. The local shop cannot be phoned, neither can the designated repair facility. the only way to get in touch by phone is the number on the website but it is not answered!! Your takeover is damaging an established, well-loved business and causing a great deal of stress to customers who need help.

13 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review and for taking the time to discuss this with us today.

Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Went in today and I had good customer…

Went in today and I had good customer service from Amo, she explained everything to me about the product, thank you Amo

14 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer