I ordered CO2 cylinders for the Hotel, they were clearly advertised and a fair price. Placed my order and Electrical Deals Direct kept me informed of the dispatch and the due arrival date. Received... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was ver... Toon meer
Bedrijf heeft geantwoord
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Toon meer
Bedrijf heeft geantwoord
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Warmwatersysteem leverancier
- Huishoudelijke apparaatonderdelen leverancier
- Elektrogroothandelaar
- Verwarmingsapparatuur leverancier
- Loodgieterwinkel
- Waterfilterleverancier
Geschreven door het bedrijf
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Contactgegevens
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Verenigd Koninkrijk
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,8
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van Electrical Deals Direct
Many thanks indeed for your superb review Damien. We're pleased that you're happy with our great service and we hope your scale defender works well for you - we look forward to seeing you back on the site for your refills.
Antwoord van Electrical Deals Direct
Thanks for this great 5 star review Jim - we really appreciate you taking the trouble to let the whole world know about your experience with us.
We trust your over sink water heater gives you years of trouble-free use!
Brilliant service and a great price
Brilliant service and a great price
So nice to speak to Diana a very knowledgeable and pleasant lady and the boiler was here in jersey within 2 days and it's brilliant
10 januari 2024
Review zonder uitnodiging
Antwoord van Electrical Deals Direct
Phillip - thank you so much for leaving this wonderful review, we really appreciate it.
We agree, we're lucky to have Diana looking after our customers, and we hope your boiler continues to give you great service. (Like we did!)
Super efficient service
We ordered a top of the range hot water cylinder that was delivered direct from the manufacturer. It arrived with damaged packaging and when we removed the packaging the cylinder was dented in several places. I contacted EDD and Breen was super efficient. She arranged for the collection of the damaged one and delivery of a new cylinder which all took place the next day. I am very impressed.
29 februari 2024
Antwoord van Electrical Deals Direct
Thanks Lawrence, we really appreciate you taking the time to give us such a great review.
We're really pleased that we have Breen on board - we think she owns a magic wand, and always gets things done quickly!
We trust that your OSO cylinder gives you many years of great service!
Impeccable customer service
Purchased a heater from this company and had delayed delivery, correspondence was spot on and I was kept in the loop. Unfortunately it has recently developed a fault and I’d lost faith in the brand and needed something ASAP as it’s our only source of hot water. Harry replied to my email within the hour apologising and issuing a full refund on the spot - I could not be happier with how this has been handled and would not hesitate to recommend them to anybody. Thank you again Harry!
9 februari 2024
Review zonder uitnodiging
Antwoord van Electrical Deals Direct
Hi Ryan, and many thanks for your kind words.
It was a shame that this Redring product let you down, but I'm really glad that WE didn't!
Sometimes, it's all about how issues are handled, and we're chuffed that we had Harry looking after things for you.
We look forward to welcoming you back next time.
Thanks again!
Good service
Goods purchased online and delivered in good time. Good professional service.
30 januari 2024
Antwoord van Electrical Deals Direct
Many thanks for your 5 star review Ian, it's much appreciated and valuable to us.
We hope your compatible Zip Hydrotap filter serves you well and we look forward to your repeat purchases.
Thanks again from the EDD Team.
Ordered Tuesday morning delivered…
Ordered Tuesday morning delivered wednesday morning at no cost
30 januari 2024
Antwoord van Electrical Deals Direct
Hi Peter, and thanks so much for your great review.
We're really pleased that you appreciate the efficient service and delivery speed that all our regular customers enjoy!
We hope your Multipoint water heater serves you well for many years to come........ happy sailing!
Blown away by the service of using this…
Blown away by the service of using this company for the first time. I am usually skeptical to buy from new (to me!) companies and websites but the online chat with a REAL person was really helpful in sourcing the item I needed to find as my usual suppliers could not get them to me on a next day delivery. These guys were honest about time frames and were very reasonably priced too! The order I made online was processed within half an hour and the item arrived the next day!! Really impressed and would highly recommend them!
26 januari 2024
Review zonder uitnodiging
Antwoord van Electrical Deals Direct
Katherine! What a tremendous review, thank you sooo much!
We're constantly looking to provide unrivalled service, so it's always great to see that it's appreciated.
Once again, many thanks - it means a lot.
Currently in dispute
Currently in dispute with customer services. US Tumble Dryer delivered, but damaged panel had to be put back in pace and upon installation is making strange noises. Apparently as I did not query within 48 hours its now nothing to do with them but a warranty claim we now nned to process ourselves via whirlpool. Spending 2K seems to make little difference to the service and reliance is placed on strict terms.
15 januari 2024
Review zonder uitnodiging
Antwoord van Electrical Deals Direct
Hi Duncan.
We too, are disappointed with the procedure that Whirlpool insist on with regards to them needing to liaise directly with the end user.
I think if we'd been informed of damage or 'mis-manufacture' earlier on, we may have had a case for an immediate replacement, which we have organised a few times in the past for customers.
The difference is, with an installed appliance, many manufacturers prefer to make a site visit to rectify the issue as per their warranty terms and conditions.
I'm sorry that you feel this decision was one that WE made, and subsequently see the need to rate our customer service as poor - I can assure you it is not our choice.
We're never happy when our customers have a problem with an item we've provided, but it would make no difference if you had spent £20 rather than £2000, we always try to do whatever we can to rectify any issues no matter what the value.
Hopefully all the other reviews on here reflect our great customer services.
Could I please request that you keep us informed of your warranty service from Whirlpool and let us know if we can help further.
Many thanks.
Best regards,
James Loveridge. MD
Helpful and great service
Helpful on the phone, had the item in stock at the best price in the uk and delivered it quickly!
2 januari 2024
Antwoord van Electrical Deals Direct
Hi Danny, and thank you so much for your glowing review - it really means a lot to us.
We hope your Megaflo cylinder gives you many years of reliable, efficient service, and we look forward to welcoming you back.
Quick service
Online chat with the company suggested a 4-day delivery for my OSO cylinder - it actually arrived in 2 days. So a great service from EDD, with good information along the way with a competitive price as well.
3 januari 2024
Antwoord van Electrical Deals Direct
Darryl - thank you for taking the time to tell the world about your experience with us. WE know we're great, but it really means a lot when customers are keen to tell everyone else!
We hope your OSO cylinder is as good as expected, and we're pleased you appreciated us pulling out the stops to get it to you quickly.
Product ordered was at a great price…
Product ordered was at a great price ordered and delivered within days. Couldn't fault the service, wont hesitate to use this supplier again.
2 januari 2024
Antwoord van Electrical Deals Direct
What a lovely review Alan - thanks for taking the trouble to sing our praises.
Your Aqualine water heater should give you many years of good service..... just like us!
Thanks again.
Found the perfect water heater
Found the perfect water heater, much better choice than a Mira shower type of water heater. Arrived exactly when expected and quick delivery.
2 januari 2024
Antwoord van Electrical Deals Direct
We love a glowing report Janet, so thanks for taking the trouble to tell the world how fabulous we are!
We are sure your Zip instantaneous water heater will do the job nicely for you.
We greatly appreciate your custom.
Great service and helpful staff with…
Great service and helpful staff with quick free delivery
2 januari 2024
Antwoord van Electrical Deals Direct
Nice review Amar, thanks so much.
We're glad the Streamline tap got to you rapidly, and would love to welcome you back soon.
Cheers!
Antwoord van Electrical Deals Direct
Thanks so much for your review. It means a lot that you've taken the trouble to praise us!
We look forward to welcoming you back any time.
Antwoord van Electrical Deals Direct
Hi Gaynor, and many thanks for your helpful feedback.
We're always pleased to get yet another 5 star review - it really means a lot.
Please come back to us as soon as you need to renew your Burco filter.
Thanks again from all the team at Electrical Deals Direct.
Great service
30 november 2023
Antwoord van Electrical Deals Direct
Thanks so much for the review Mohammed, it's kind of you to take the trouble to do this.
We hope you're happy with your Premier Heat boiler, and trust it will give you years of trouble free operation.
Thanks so much again.
Top quality parts and service
I had to replace my water tank due to heavy limescale buildup from over 20 years of use. Most plumbers I contacted had unreasonably long lead times for a new tank. However, Electric Deals Direct swiftly ordered and delivered a brand new tank within 48 hours. Their service was professional, with a keen understanding of the urgency. On the delivery day, I received a call with the ETA, and the tank arrived precisely on time. Absolute champions! I highly recommend them for anyone urgently seeking quality parts.
1 december 2023
Review zonder uitnodiging
Antwoord van Electrical Deals Direct
Hi Tony, and thank you so much for such a glowing review.
I mean, WE know we're great, but for you to take the trouble to tell the rest of the world means a lot.
We hope the cylinder installation went well, and we look forward to welcoming you back as a customer whenever you next need us.
Thanks again Tony.
Good customer service
Rang in, helpful staff directed me to the product arranged collection product fitted staff at workplace happy
6 november 2023
Antwoord van Electrical Deals Direct
Thank you so much for your kind words, Mark. We really appreciate you taking the time out to share your experience with us (and the whole world!) as it makes a big difference.
We count ourselves lucky to have customers like you and we hope the splashback suits your needs well.
Thanks again!
Excellent help and communication
4 november 2023
Antwoord van Electrical Deals Direct
Caroline - we’re deeply appreciative of your 5-star review and the time you took to share your positive feedback with the whole world!
I hear Breen managed to tailor the delivery to suit your needs, and we hope the installation of your new OSO cylinder goes well.
Thank you!
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