Had a TV that stopped working, consumer rights say it should last a reasonable amount of time which it definitely didn't. They just fobbed me off. I didn't have the fight in me to take it further so h... Toon meer
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Order it online at 10pm on a Wednesday, order was processed first thing Thursday morning, delivered and installed on Friday earlier than scheduled by a two man team as promised. Graham was a poli... Toon meer
Bedrijf heeft geantwoord
Very very disappointed. TV was via Amazon. Purchased last week. Delivery date showing as today on Amazon. Took day off work. Checked tracking on delivery co website. Arrow XL says next Monday. Rang A... Toon meer
Bedrijf heeft geantwoord
Painful, put through two orders glitch both times saying no cart (despite my credit card verifying the transaction). Tried to write via their messaging system, - error message! didn't send. Spent 12 m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Electrical Discount UK has been an established and trusted distributer since 1999. This not only makes us one of the longest established online retailers, but also experts in providing an unparalleled high quality of service. With a friendly and experienced customer service team on hand to assist you, customer satisfaction is guaranteed with Electrical Discount UK. As an established high street retailer for over 50 years, we specialise in providing the latest technology in televisions, home entertainment systems, domestic appliances and all things electrical. When buying from Electrical Discount UK, you can experience our expertise and belief in our innovative products, ensuring that you are provided with a high quality product that will last the test of time and suit your requirements perfectly. As we only deal with manufacturers directly we can ensuer a high quality product. We aim to provide the most affordable entertainment and appliance solutions to fit perfectly into every budget. Look no further for impressive discounts and deals that will give you exactly what you're looking for at a great price. When shopping with us, enjoy up to a 40% discount from the typical high street RRP, and get them delivered right to your door free of charge, complete with a full manufacturers guarantee.
Contactgegevens
Verenigd Koninkrijk
- www.electricaldiscountuk.co.uk
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338 reviews
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Check stock when ordering
On the down side they took payment on the basis of a 3-10 day delivery, which they couldn't do as it wasn't in stock and they couldn't say when it would be. On the upside they refunded quickly when asked.
24 augustus 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Hi Peter, thankyou for your fair evaluation, I'm sorry we couldn't supply your order, we as many others are suffering supply problems on certain products at the moment. If you call us, we can always advise on our stock holding.
Above and beyond customer service
Excellent telephone customer service - answered promptly and gave me the reassurance and answer I needed about delivery timing and logistics - impeccable manner.
Ditto two lovely chaps delivered my heavy fridge right up to top floor flat and were determined to get it up the tight stairway unharmed. Thank you!
20 augustus 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Glad we were able to help you out and get your FF delivered safely, not always easy when its in a top floor flat! Thanks for your review.
Incorrect TV model delivered
Our TV has just been delivered and it is the incorrect model. Please can this be sorted ASAP
20 augustus 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
We ran out of stock of your original choice, but sent you the better model at the same price, I am sorry this wasnt to your requirements. But does that really warrant a 1 star review?
5 Star service from Electrical Discount UK Ltd
Excellent service very fast delivery. Ordered on the Tuesday night and delivered on the Friday afternoon. very happy. The price for the TV was very competitive as well and added bonus was cashback using the topcashback website. The Driver called me on the Friday morning to confirm the time he would deliver and on the actual delivery he was very professional.
31 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Hi Geoff, thanks for taking time to post your review, I am glad that we were able to meet all your expectations, as well as putting money back in your pocket :)
Recommended supplier
Electrical Discount UK offered the fridge I wanted at a much lower price than everywhere else. It took a week for it to be delivered, but that was OK with me. (If I'd wanted one instantly I would have had to pay an extra £40 with other suppliers). They kept me informed really well and the delivery company were great.
28 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thanks for your kind review Meg, and for taking time out to post a 5 star review, it is much appreciated.
Excellent service and price will…
Excellent service and price will definitely purchase from again
26 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thanks for taking the time to give us a 5 star review Neil, it is much appreciated.
Thanks Simon But Delivery's Shocking
Thanks to Simon I am giving you 4 stars. He has been a great help with what I can only claim as an inept 3rd party delivery service.
I couldn't accept the 1st delivery time slot and constant calls (1 weeks worth) and they couldn't give me a time and date
Simon got involved and had the item to me within 24 hours.
Unfortunately the delivery drivers didn't even turn off the engine of the van and dumped the item in the garage without unpacking despite it supposedly to be unpacked and put in the kitchen. Not impressed. Wife home on her own and a huge fridge freezer sat in the garage I will now have to get someone to lift into house and check over.
Sat with packaging I now need to take to skip and an unchecked item. Not good enough
26 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Hi Andy, thankyou for posting a very reasoned review and report as to what happened. We can only apologise for the poor service you received from our 3rd party couriers, we will certainly take this up with them. On a positive note, I am glad Simon was able to resolve things for you. And thanks again for your review.
NO STARS IF COULD..
NO STARS IF COULD..
FALSE ADVERTISING..
Shows item in stock but NOT They then take your money & say it's pending then wait up to 3 Days for YOUR HARD EARNED ???..I don't care who has my Money pending or not I just know it was removed under false pretences..FEEL SCAMMED..
BUYERS BEWARE.
23 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Shall I reply in "shouty capitals" ? We didn't state that the item was in stock, and we didn't take your money. Like any on line trading platform payment goes to a pending account/gateway until the sale is confirmed, and if the sale doesn't go through then the money is returned within a couple of days. You certainly weren't SCAMMED!!
Very happy with purchase and delivered…
Very happy with purchase and delivered on time.
17 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thankyou for taking time to post a 5 start review :)
Antwoord van Electrical Discount UK
Glad we were able to meet your requirements Paul, and thanks for taking the time to post a good review.
Thank you for your product it is very…
Thank you for your product it is very good service and I’m happy with it product thank you for your service
15 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thanks for your 5 star review Julie, it is much appreciated.
Company sold me a broken washer thay…
Company sold me a broken washer thay haven't contacted me through amazon thay claim there new thay are not there a fraud and ripped me off over £300.00 DONT BUY FROM THESE THEIFS
6 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Another rogue review on Trustpilot, once again no customer details!
Super Nice Company
Had a few issues ordering online so had to call them to pay over the phone. Customer service was lovely. Polite, helpful, explaining everything very clearly. Prompt email confirmation. Lovely to deal with.
1 juli 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thanks Katrina, our sales staff are all very good and know their stuff! :) Thankyou for taking time out to post a nice review.
Very poor
I ordered a hob from this company and, initially the service was very good. However, since the item has been sent to the carriers, my item seems to have gone missing. I cannot get an answer from EDUK or from the carriers and this expensive item has been missing for almost 2 weeks now.
29 juni 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
I cant comment on this review as there are no customer details.
Purchase and delivery 10/10
Purchase and delivery 10/10. NO problems.
28 juni 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
10/10 is what we aim for Kev. Thanks for taking time to post your review.
Teknix retro style fridge
Bought a Teknix retro style fridge. Very pleased with the service, delivery and quality of the item. Great value too. This fridge is clearly the same as the (sold out) Bush fridge from Argos, but with a different badge. Cheaper too. It's Chinese so we'll see how long it lasts but all great so far.
28 juni 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thanks for the 5 star review Chris, we have dealt with Teknix for a couple of years now, and they have proved to be very reliable.
Purchased a TV
Purchased a TV. Best price and smooth delivery.
Very happy so far
7 juni 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thanks for your kind review Sue, much appreciated.
What a brilliant company
What a brilliant company. I was struggling to find the vacuum cleaner I wanted, out of stock almost everywhere and I found one here online. I contacted them by phone and the gentleman was so helpful and kind. I was delighted to receive the vacuum cleaner very quickly and I would use the site again, amazing.
24 mei 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thanks for your glowing review Patricia, we do aim to please, thankyou for taking time out to post your kind words.
Good company
We ordered the Zanussi ZGGN645K Gas Hob and the Whirlpool WIC3C26 Dishwasher and they arrived on time. We are satisfied with the service and items purchased.
20 mei 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Glad we were able to meet your requirements Eddie, always nice to meet a satisfied customer :)
thanks for excellent service
Had problem trying to order fridge/freezer on line, but rang them instead. The staff were extremely helpful and very pleasant. I was give clear information and instructions about how the delivery , and these went to plan. The delivery staff were also very efficient and came well within the time slot given to me. May 2021
19 mei 2021
Review zonder uitnodiging
Antwoord van Electrical Discount UK
Thankyou for your kind review :)
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