Electronicworldtv Reviews 

Leon in the shop was a gent and so was Zahid. Took a 77" OLED lg and the wife is overjoyed. Highly recommended and will definitely use them again

Ordered on Friday, TV arrived Tuesday as promised and the damage that they listed was basically invisible. Saved £380 off other retailers online so i am super chuffed.

The tv itself was good, came without a stand which was as described, however pray you don’t need to rely on customer service for anything. Remote control wasn’t sent with the tv, they sent one, it was both damaged and the wrong one. Now they are ghosting me so they don’t have to pay £30 for the right remote. Shocking behaviour.

Very bad service. There is no response when we email. The customer service is absolutely not good. Please do not buy any products from there. I’m very disappointed.”

I ordered a tv which was delivered with a crack in the screen which wasn't disclosed so I contacted them for refund and they said they would repaid it. I agreed and they collected the tv but it has now been 2 weeks and they are not responding to any of my emails. I have emailed them everyday for past 5 days for an update.

I used these guys a few years ago and was totally satisfied-so they seemed the obvious choice for my new TV/gaming monitor.
Delivery was prompt and friendly -no issues there.
However, it has no remote and for some reason universal remotes won’t work on it. This means the entire thing is unusable. I’ve contacted Electronic World to ask if they can either send me the remote or replace it. I’ve had no response so far whatsoever. I’m left with a giant brick essentially. Disappointed as I had such a good experience initially. Mistakes happen but it’s how you deal with them and simply ignoring customers isn’t a way to get further business! I paid on Klarna so might have to force a refund. Citizens Advice/Trading Standards will be an option if they continue to ignore my request. The consumer has a legal right to expect a working product.
Edit: having some of the other negative reviews about EW putting old parts from other brands in their TVs, perhaps that’s why the universal remotes for all Samsungs doesn’t work! Maybe it’s only 20% Samsung in there?
Edit: they contacted me asking if I wanted a replacement or refund. I’ve heard absolutely nothing since and unless they contact me within the next few days, am opening a case with the small claims court. I would advise others in the same position do as well.

Reliable seller. Product arrived in good condition and works as expected. Would shop here again.

I wish I knew this store existed before spending a small fortune on my previous tv! I was looking for a spare tv or projector for my bedroom and when I started looking I wouldn't even dream that I will land a better TV for my bedroom that what I've got in my living room.

I got Samsung S90F that's pretty much brand spanking new for half the price of what I paid for my S92C that's been sitting in my living room for the past 2 years. I will probably upgrade to 77 inch model in a year or so, will definitely look at what's available at electronicworldtv.

Absolute bargains in this store, love them. The delivery was quick, I only waited for 4-5 days before it was delivered to me. Delivery guys were great, they unboxed the tv for me and waited for me to test if the tv powers on. I still can't believe I got this tv so cheap.

Large capacity dryer. Excellent energy savings rating. Flawless so far, a year after purchase

Honestly didn’t expect it to be this easy. Walked in, picked a TV, paid, done. No stress. Works perfectly.

Always very good service from these guys and reasonably priced

The staff were friendly and made the whole process smooth. Definitely worth visiting in person.

Tv was sent without remote or power lead which was annoying but they sent them out within 2 days. Otherwise really happy.

saved the day. kid broke my tv in my room. same day to the shop we went. left with a Samsung QLED that was loads cheaper than Currys

This is my third TV from Electronic World TV, and the service keeps getting better. The two delivery men came into the house, carefully set up the TV, and even turned it on to make sure it was working perfectly. They were professional, polite, and made the whole experience effortless. Highly recommend them for anyone looking for a hassle-free delivery.

I picked up my TV from the Birmingham shop and couldn’t believe how smooth everything was. The staff were super friendly, and I saved over £400 on an LG OLED TV. Definitely recommend grabbing in-store if you want a great deal!

I ordered a TV, and was delivered within a reasonable time, however it was delivered without any power lead or remote control, so absolutely useless. The delivery people unboxed it to check it over but were unable to test it out due to lack of power cable etc, so they left it on my sofa. I have no idea if it’s even a working TV.

Three days later, and the company are still ignoring my emails, and I’ve had to report an issue with Klarna. And I still have a big tv taking up real estate on my sofa where it was left, which is completely useless to me. Judging by the most recent review, I’m not anticipating any kind of help from this company, so it seems that I’ve been scammed. Do not buy from here!

**NOW IN VOLUNTARY LIQUIDATION -CHECK COMPANIES HOUSE ***search IAH Electronic Industries Limited. Scammers. Hide behind 2 websites, (Please look at reviews for Cheaptvs.co.uk), landline always has a temporary fault, don't reply to email after email. They will sell you a faulty TV then refuse to help you. I purchased a TV in June, all fine. Purchased another in July (I have twins) didn't set the TV up until November. On the first day, worked ok for the first half hour, then got lines on the screen. Turned it off. Tried it the next day and was fine again. We noticed that when connected to PC half the screen was yellowish. After an hour or so lines appeared again. Boxed it back up. This TV has been out of its box for 2 days. Contacted them at least 5 times via their online chat and email, eventually got a response asking for photos (which I had already sent them). Eventually offered to repair, I wasn't happy with paying £280 for a TV with this fault. They refused a refund. Contacted Citizens Advice in the end. Long story short, 6 months later, I have had this TV assessed after reading previous reviews stating that TV's other people had purchased had older TV parts inside, some weren't even the same brand as the TV. I felt I had been scammed. This company feels they don't need to abide with the Consumer Rights Act. They are refusing to do anything for me now I have a report saying it has a faulty LCD screen. Other people have had to take them to the small claims court. Looks like I will have to do the same. I will be contacting Citizens Advice so they can pass all this to Trading Standards. All this while fighting cancer and a twin without his birthday present.

In reply to the response below, when I first purchased the TV you did have a landline, it was on your website. What sort of a business operates without a phone line.
You do ignore emails, other customers have said this in their reviews over and over again. I have the proof. Again lies.
I have not flat out refused a repair, yes, I would have preferred a replacement or refund. Most businesses would offer this, you are wrong in what you say. I also waited a month for you to get stock in for a replacement. I had to chase you at that time because there was no contact from you. I then got an email back saying the "senior manager" was only willing to repair this TV. By this time I had seen all the reviews of your dodgy dealings of putting old parts in newer TV's and thought I may have been scammed. I was guided by Citizens Advice who encouraged me to have this TV assessed. They advised that any customer has the right to have goods independently assess. You don't seem to agree with this though and seem to ignore this. If this is what you mean by the comment I was trying to catch you out. Strange thing to say. I informed you I was going to have the TV assessed as I was feeling I may have been scammed but received no reply. I said I would contact you when I had the report. Unfortunately a cancer diagnosis and 4 surgeries and Christmas got in the way. However, you now turn this on me again I am an honest person, this TV has been stored in my living room, in it's original packaging, the correct way up, out of the way where it is safe. To suggest anything else is just another way of trying to wriggle out of taking responsibility and is shady behaviour.
The report I had done states there is an intermittent fault with the LCD. This report has been provided by someone with over 40 years experience, who does lots of reports for insurance companies and Argos. You are making yourselves look like fools. Do you not think if it was water damaged he would have said. I have enough intelligence to know a TV isn't stored upside down. You also fail to understand the word faulty and seem to want to blame customers for damage. There is a difference between faulty and damaged.

I hope everyone can see from the response just what you have to put up with and I hope you can see that they are just scammers who deserve to be prosecuted by Trading Standards.

I have since seen a further review by a gent who had a faulty TV, he sent it back for repair but when they got the TV back, they claimed the screen was broken. Funnily enough, I was warned about this scam by the person that did my report, he told me to make sure I filmed the TV working, it being packaged and collected. My gut tells me they possibly would have done this to me. I will contact Citizens Advice so they can pass this to Trading Standards. I'm also going to contact Rip Off Britain then take it from there. Please everyone, learn from my mistake, open an item the first day of getting it then you can have a refund by law (or within the first 28/30days is it), heaven forbid you leave something safe in a box for 3 months before you open it, you will be accused of water damage etc and be dismissed. Please don't buy from these or you could lose £300 like me.

Brilliant company a

Good thinking, good product!