Great shop and exceptional help from Adina when Royal Mail lost our parcel first time round. She dealt with it so well, quickly contacting them and establishing it had not been delivered correctly and... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Superb products and amazing customer service Ordered some Soho Lighting face plates and some pendant lights. One shade was slightly dented so I emailed them and within the hour I had a response and n... Toon meer
Bedrijf heeft geantwoord
Very helpful customer service to our queries and speedy delivery. The pendants were of high quality. It took a long time to find what we wanted so we were relieved to find something fitting the bil... Toon meer
Bedrijf heeft geantwoord
Elesi were one of the few places that stocked the particular light switch we needed. Their website was easy to navigate and the high quality product was competitively priced. They also delivered swi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Lampenwinkel
- Elektrische apparatuur winkel
- Bouwwinkel
- Gloeilampleverancier
- Lampenfabrikant
- Lampengroothandel
Over Elesi
Geschreven door het bedrijf
Our vision is to bring beautiful, safe and efficient lighting and electrical products to UK homes. We ensure that all of our products are efficient (low energy consumption) and safe, conforming to all essential legislative certification and testing requirements.
Our purpose is to find and work with high quality niche electrical and lighting manufacturers who are dedicated to producing products which are:
Visually Appealing
Safe & Reliable
Manufactured with an Ethical and Environmental Conscience
High Performing & Efficient
You can be assured that all of the products you buy through Elesi are responsibly sourced, tested and certified and because we are so confident in the products we retail, they come with longer than average guarantees and at very competitive prices for the quality of product on offer.
We always try to provide in-depth and useful product information on all our ranges, however, if you can’t find what you need please contact our knowledgeable customer service team who are always happy to help.
Elesi Lighting
Geschreven door het bedrijf
Free UK delivery on orders over £25!
10% off first order when you join our mailing list!
Up to 15 year guarantee on our products!
Contactgegevens
Unit 3C Latham Park, St Blazey Road, PL24 2HY, Par, Verenigd Koninkrijk
- 01752 279954
- info@elesi.com
- www.elesi.com
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Elesi
Hello,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work, as well as with the quality of our products!
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi
Very helpful as although products were…
Very helpful as although products were great I had to return as the product colour wasn’t quite right
22 juni 2025
Antwoord van Elesi
Hi Ryan,
Thank you for your kind feedback. We're are pleased to hear that you found our products to be of high quality, though we're sorry to learn the colour wasn't quite what you were looking for.
We appreciate you taking the time to share your experience and hope to have the opportunity to assist you again in the future.
Kind Regards
Elesi
Antwoord van Elesi
Hi Patrick,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Great products that are speedily…
Great products that are speedily dispatched and delivered!
2 juli 2025
Antwoord van Elesi
Hi Charlie,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Antwoord van Elesi
Hi Jackie,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Good quality fittings
Good quality fittings, well packaged, good returns policy.. will definitely use them again.
15 juni 2025
Antwoord van Elesi
Hi,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our services.
All the best from the team at Elesi
Antwoord van Elesi
Hi Robert,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Delivery issues
Ordered from this company as needed the items next day. Now been told they won't arrive, which means I will need to pay for an electrician for another day. Contacted customer services but they just blamed the courier. Very disappointed with the service.
26 juni 2025
Review zonder uitnodiging
Antwoord van Elesi
Hi Sharon,
We’re really sorry to hear about your experience and completely appreciate how frustrating this delay must be, especially when timing was important.
Just to clarify, your order was despatched on time the same day it was placed. Unfortunately, the courier experienced capacity issues at their main hub which caused the delay. While this was outside of our control, we contacted them on your behalf and did everything possible to move the parcel along, but sadly it wasn’t possible.
We always recommend placing time-sensitive orders in advance where possible, as next-day delivery, though typically very reliable, isn’t 100% guaranteed once it leaves our hands.
We're very sorry this delay impacted your plans and understand your disappointment.
One of the team will reach out to you to discuss how we can resolve this for you.
Kind regards
Elesi Lighting.
Excellent
Excellent. Good website. Found a switch that matched my existing one. Excellent delivery time. Did the job perfect. Very happy.
30 mei 2025
Antwoord van Elesi
Hi Michael,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. It's really good to have this kind of feedback, knowing that our website is easy to navigate and that you found the perfect switch.
Thank you also for choosing us, we look forward to working with you again.
All the best from the team at Elesi
Antwoord van Elesi
Hi Janice,
Thank you! We're glad to hear you’re happy with your choice and that the delivery was quick. If you need anything else or have any questions, feel free to get in touch!
Kind regards
Elesi Lighting
Prompt service and good quality product
6 juni 2025
Antwoord van Elesi
Hi Nichola,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Clear website good quality products
Clear website
Prompt delivery with ability to return unopened if not needed
My items perfectly matched my vision for the kitchen as I had antique brass cup handles and knobs
20 mei 2025
Antwoord van Elesi
Hi Wilhelmina, thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Aged Brass 2 Way Gang with USB Sockets
Excellent quality product which was very competitively priced. Arrived quickly and was well packaged. Would definitely use Elesi again.
31 mei 2025
Antwoord van Elesi
Hi Julie,
Thank you so much for your kind feedback! We're delighted to hear that you were pleased with the quality, pricing, and speedy delivery of your order. It's great to know everything arrived safely and met your expectations. We truly appreciate your support and look forward to welcoming you back to Elesi again soon!
Best regards,
The Elesi Team
Good quality and good delivery and service
Had 1 issue with 1 nob and they sent a new one next day - very good
18 mei 2025
Antwoord van Elesi
Hi Micky,
Thank you for taking the time to write this review. We're pleased to hear that the issue was resolved promptly and that you were satisfied with the service provided.
Thank you for choosing us, we look forward to working with you again in the future.
Best regards from all at Elesi
Great customer service
1 juni 2025
Antwoord van Elesi
Hi Akmal,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our service!
Best wishes from all at Elesi
Antwoord van Elesi
Hi Graham,
Thank you for your kind review. We are thrilled you are happy with the service you have received.
If there is anything else that we can help you with in the future, please do not hesitate to reach out.
Kind regards
Elesi Lighting
Antwoord van Elesi
Hi Pervin,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Great product and speedy delivery.
19 mei 2025
Antwoord van Elesi
Hi Mr Burke,
Thank you so very much for this kind review.
So glad you were pleased with the quality of
our products and our service.
All the best from the team at Elesi
Great customer service
I meant to order two switches and realised later I had only ordered one. I made contact with customer services and the lady held my order back until I ordered my second switch, the order went through and I was later refunded the 2nd postage.
I thought this was excellent service as technically I was too late but she made it happen.
19 mei 2025
Antwoord van Elesi
Hi Hugh,
Thank you so much for your lovely review! We're really pleased to hear that our team were able to help and that you were happy with the service you received. We know how easy it is to miss something on an order, so we always do our best to step in where we can.
Your kind words mean a lot to us, we'll be sure to pass this on to the team!
Kind regards
Elesi Lighting
Antwoord van Elesi
Hi Ed,
Thank you so very much for this kind review.
So glad you were pleased with the quality of
our Products.
All the best from the team at Elesi
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.