EpicHosts.co.uk Reviews 

152
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I had a really good experience with EpicHost. They responded incredibly quickly to my question regarding their VPS service. At the same time, I also got answers about some of their other services... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've used EpicHosts for many years for a Counter Strike Source server, a Counter Strike Go server and for my own personal hosted domain. I don't have to use Live Chat very often, but whenever I do the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company is the place to go when you're looking for some place to host a small website/websites. With the unlimited everything for £2.99/month, it's an absolute bargain! I do think that the web ho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

order 20630 made an order on an vps and an unlimited selfupload status: pending setup tried to reach out to support on : Facebook messenger, email, their chat on website, and even created a ticke... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. Internetwinkel

Informatie afkomstig van verschillende externe bronnen

EpicHosts.co.uk is a budget hosting company in the UK that thrive to give the best service for the cheapest price possible! Services include but are not limited to Web Hosting, Game Hosting, VPS Hosting, Radio Hosting and more! If you find a price better than ours - we won't just match it, we'll beat it!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

152 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,9

Alle reviews

(152)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fast and Helpful Support

Fast support, Live Chat has helped me a lot, if i have a question he answare my question and a little more, fast, cheep, nice service and great guy just to talk to in general, looking forward to Host my retro at epichosts

15 augustus 2015
Review zonder uitnodiging
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi Daniel, we are thrilled to hear that our live chat support has given you the most satisfaction regarding our services. Thanks for your review and we look forward to continuing to have you as a customer with us at EpicHosts!

Beoordeeld met 5 van de 5 sterren

Very good company

We got a deal with him and everything. The support is the best thing i ever tried!

15 augustus 2015
Review zonder uitnodiging
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi Tobias, thanks a lot for your review! We're glad that you're happy with our support. We will look forward to continuing to serve you at EpicHosts!

Beoordeeld met 4 van de 5 sterren

Awesome and Cheap

First I ordered a VPS from EpicHosts to run my web-servers on, it took a while to set up, but when It was set up I had no other problems. I ran into an issue where the VPS was to slow for my needs so I contacted support via Skype and asked if I could be swapped to their web-hosting package, within minutes I was swapped out to a web hosting package, and got an extra 2 months.

Their support is good, but there is one issue, they aren't always around. I went 3 days waiting for their support to come online, but when they did (like said above) they solve my issues instantly. But with their prices this low, it's understandable - you get what you pay for.

Overall my opinion on this host is pretty positive, I would recommend them.

13 augustus 2015
Review zonder uitnodiging
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi Luke, thanks a lot for your feedback! We have a T&C SLA agreement of a 24 hour max setup on our VPS services. Whilst they are usually setup within a few hours sometimes we are very busy and can only setup within a certain time - this is to ensure that all services are carefully produced and delivered to the customer in a stable state to avoid future issues! I am thrilled to hear that the exchange to the web hosting was more to your satisfaction however, and we are definitely looking into hiring more staff as we grow into a bigger business. Thanks again for your review!

Beoordeeld met 5 van de 5 sterren

Simply Amazing!

I would highly recommend epichosts! They are... Epic. Super fast services, I haven't found any fault.

30 juli 2015
Review zonder uitnodiging
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi Aaron, thanks a lot for your positive review! We are thrilled to hear that you haven't found any faults with our services and that everything is working out smoothly for you! We will look forward to continuing to work with you at EpicHosts! Many thanks

Beoordeeld met 5 van de 5 sterren

Amazing Hosting!

So far my experience with Epic Hosts has been amazing! I've had no issues, problems, hassles ect with the hosting whatsoever! They have given me amazing support on any problems I've had or if I just wanted to query something. I recommend Epic Hosts 100%! just a shame I couldn't have found them sooner!

28 juli 2015
Review zonder uitnodiging
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi Liam, thanks a lot for your review! I am really glad to hear that you have had a flawless service with us. We will continue to enjoy having you with us at EpicHosts and we hope your service remains satisfactory for you! Many thanks

Beoordeeld met 5 van de 5 sterren

Fantastic prices and customer service!

This company is the place to go when you're looking for some place to host a small website/websites. With the unlimited everything for £2.99/month, it's an absolute bargain! I do think that the web hosting is the real value on EpicHosts as you can get SHOUTcast servers in different places for a lot cheaper, but I would definitely recommend this company for your web hosting needs!

27 juli 2015
Review zonder uitnodiging
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Antwoord van EpicHosts.co.uk

Hi Jaydon, thanks a lot for your review! We will certainly look into revising our SHOUTcast prices if you would be willing to contact us to let us know of any places that serve them cheaper. Many thanks!

Beoordeeld met 5 van de 5 sterren

Great Customer Service & Set Up

Purchased from Epic Hosts yesterday a TS3 server for an online gaming community and cannot fault by far! Fantastic set-up and support received with questions answered promptly.
Would easily recommend using Epic Hosts to friends & family, great job!

20 juli 2015
Review zonder uitnodiging
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi Dan, thanks a lot for your positive review! We are thrilled to hear that you are having a satisfactory service with us. We will always welcome you back at EpicHosts. Many thanks!

Beoordeeld met 5 van de 5 sterren

Perfect service that's swift too

I would really recommend EpicHosts they are efficient and love to be able to help. Really happy so far with the service. And gee the internet connection is the best i've seen.

26 juni 2015
Review zonder uitnodiging
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi Mark, we really appreciate your positive review! I'm glad to hear that you are happy with our service and that the internet connection is to your requirements. We will always welcome you back at EpicHosts and we look forward to continuing to work with you!

Beoordeeld met 5 van de 5 sterren

Best hosting ever

This hosting website is great! Good support also no downtime on the vpses! I have been with this guys for a while now and i will always be because of the stable vpses.

4 juni 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best hosting service out there!

I gotta say this has been the most and trustworthy hosting company I have used, I have been a member here for years and I gotta say they live up to their words!

3 juni 2015
Review zonder uitnodiging
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi Emil. thanks a lot for your review! I appreciate your kind words and am very happy to hear that you have been a member with our services for years, and we hope it continues for years to come!

Beoordeeld met 1 van de 5 sterren

Borderline scam

*Since his reply was even more dishonest, I'll shed some more details on this company. To anyone who cares about privacy, just know that during the Paypal dispute, both myself and Paypal were presented with a pair of uncensored invoices, complete with names and email addresses. This is, of course, in complete contrast to their privacy policy which states;

"We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above."


I will be reviewing their VPS service and general conduct as those are the only aspects I have come in contact with on EpicHosts.

I ordered my VPS expecting a fast setup as is usually the case with virtual services, and instead got a reply saying it would be available 'close to midnight or by the next day'. As of now I am writing on noon of that 'next day' and I have yet to receive my VPS. The answered I received when asked to know why the setup was delaying was this:

"Hi,

It's not a delay, just the way the VPSes are processed to ensure they are fully working and built sufficiently for utmost satisfaction when delivered to customers!"

I believe [name] (The owner of EpicHosts) may have oversold and was therefore looking for a way to accomodate.

Their live chat is non-existent, the e-mail hours are inaccurate at best(I sent several emails prior to 11 PM and did not receive an answer)

I advise anyone looking to do business with EpicHosts to contact them in advance to see exactly what you're getting.

After he refused to provide me with a refund, I opened a dispute in which he told PayPal that he not only provided me with the service, but that I am scamming him. My billing account has since been removed from EpicHosts and with it any trace of my order.(Although I still have a copy of the invoice)

23 mei 2015
Logo EpicHosts.co.uk

Antwoord van EpicHosts.co.uk

Hi tom, let me take this moment to apologise for the unsatisfactory service you encountered with us. Rest assured we are a thriving company that tries our best to provide the best support possible. Please understand that, within ordinary SLA terms and our on-site terms, we have a setup time of around 24-48 hours for all services, which is proven in the e-mail you wrote in your review, which I personally cannot see any issue with the e-mail itself - it's not offending anyone and it's not unprofessional either. Whilst you may claim the setup time we state is not normal for 'virtual services', keep in mind that we are a budget company - and if you spend cheap, you'll get cheap. Lastly, opening a dispute is a breach of our terms which would terminate your account until resolved. Once again I apologise profusely that you encountered this with us however we are always willing to take feedback however to try improve our services and we will certainly welcome you back to co-operate with us in order to give you the satisfactory service you deserve. Many thanks!

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