Equip2clean Reviews 

1.960
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick delivery. Product did the job, shifted a persistent stain (dog piddle) on a light coloured, flat weave carpet (new) that I had tried to remove with standard carpet cleaner with no success.

Beoordeeld met 1 van de 5 sterren

Haf think missing wast basket missing all scharges look lick sandhand but aney way thank i bay basket from you after week your service not goodi phone about body schage

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything that I purchased of which up to now is the gorilla strength Honda engine 15 L per minute 3600 psi jet wash, rotary floor cleaner and several turbo nozzles has been nothing short of fantasti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received my in-line water filter within 2 days of ordering and I was informed every step of the way when it would be delivered. Excellent Service 👍 Regarding the water filter it was extremely... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leverancier van schoonmaakproducten
  2. Apparatuurleverancier
  3. Industriële apparatuur leverancier
  4. Industriële stofzuigerleverancier
  5. Machineonderdelenfabrikant

Over Equip2clean

Geschreven door het bedrijf



Founded by Eric Paxton, a Merchant Navy Veteran, who left in 1960. Using the skills gained through his service, he manufactured industrial cleaning equipment and started a family-run business.

Equip2clean has built a reputation for providing excellent customer service, competitive pricing, and a wide range of products to meet the needs of any cleaning application.

At Equip2clean we understand the importance of having the tools and equipment to get the job done effectively and efficiently. That's why we offer a comprehensive selection of cleaning equipment and supplies, including pressure washers, vacuums, gutter vacuum systems, sweepers, scrubber dryers, carpet cleaners, and much more.

Whether you're a small business owner, a large industrial facility, or a homeowner looking for the best cleaning solutions, Equip2clean has the expertise, products, and services to meet your needs. Contact us today to find out how we can help you achieve your cleaning goals.

BUSINESS START-UP PACKAGES
PRESSURE WASHERS
GUTTER VACUUM SYSTEMS
CARPET CLEANING MACHINES
WINDOW CLEANING SYSTEMS
FLOOR CARE EQUIPMENT
HOSES & ACCESSORIES

The 1st Choice of Cleaning Pros

Geschreven door het bedrijf

Over 50 Years in the Trade!
Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.

Always Happy to Help.

Great Quality Gear at The Best Prices!

Great Quality Gear at The Best Prices!
12 Months Warranty.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(1.960)

485 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy ordering and prompt delivery made…

Easy ordering and prompt delivery made my purchase easy. I have not used my new filter yet but prresume it to be as good as the previous one.

20 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Paul,

Thank you for the brilliant 5‑star review — really glad to hear the ordering process and delivery were nice and easy for you. I’m pleased we were able to get the missing item sorted quickly as well.

I’m sure the new filter will perform just as well as your previous one once you get the chance to use it, but if you ever need any help or advice, we’re always here.

Thanks again for choosing us.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 1 van de 5 sterren

Very bad service

Very bad service. I bought some things and they didn't arrive on time, and what was missing was sent 3 weeks later. They didn't give any compensation, and communication with the customer service center is terrible.

25 april 2026
Review zonder uitnodiging
Logo Equip2clean

Antwoord van Equip2clean

Hi Alfonso,

I’ve seen your review and I’m really sorry you feel let down — that’s never how we want anyone to experience our service.

I understand the delay with the missing item was frustrating, and I apologise that it took longer than expected to reach you. Before I close this off, can you let me know whether you still need anything from us, or if everything has now arrived and is working as it should? If there’s anything outstanding, I’ll sort it straight away.

Thanks,
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Super quick service

Super quick service

22 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Adam,

Thank you for the brilliant 5‑star review — really glad to hear you found the service super quick. That’s exactly what we aim for.

If you ever need anything else, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Great company

Great company. My order was delivered on time and the website was full of detail and easy to use. My pressure washer feels reliable.

20 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi David,

Thank you for the fantastic 5‑star review — really glad to hear the ordering process was easy and the delivery arrived on time. Great to know the website gave you all the detail you needed as well.

Even better to hear your pressure washer feels reliable. If you ever need any advice, parts or support as you get more use out of it, we’re always here to help.

Thanks again for choosing us.

Kind regards
Jon Raven

Beoordeeld met 5 van de 5 sterren

First class service 🙂

First class service 🙂 the product was as l expected. Haven't tried them out yet but the instructions are easy to understand. Delivery was quick 👍

23 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Maureen,

Thank you for the lovely 5‑star review — really pleased to hear you found the service first class 🙂
Great to know the product was exactly what you expected, and that the instructions were clear and easy to follow. I’m sure they’ll work perfectly once you get the chance to try them out.

If you ever need any help or advice, we’re always here for you. Quick delivery and smooth service is what we aim for 👍

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 1 van de 5 sterren

Still not received

16 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Russell,

I’m really sorry for the delay and for the frustration this has caused. We’ve been investigating this with FedEx and, unfortunately, the parcel was delivered to the wrong address — something completely outside of our control.

Stephen has been speaking with you today and has confirmed that FedEx are now correcting the mistake and delivering it today.

Please let us know as soon as it arrives so we can make sure everything is in order for you.

Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Great service

7 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Nick,

Thank you for the great 5‑star review — really glad to hear you were happy with the service.

If you ever need anything else, we’re always here to help.

Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

I purchased the Equip2Clean backpack…

I purchased the Equip2Clean backpack sprayer for a new job I had taken on. I’d never used a sprayer before, and the price in their sale was excellent. Unfortunately, the delivery was delayed, which pushed my work schedule back thanks royal mail, so I contacted customer service to find out what was happening.

Their support team was outstanding. They checked the tracking and noticed the parcel had been sent to a warehouse in Liverpool even low my address for N.Ireland was on it. As soon as they spotted the issue, they immediately arranged a replacement and assured me they would deal with Royal Mail directly. I had nothing to worry about.

My replacement backpack arrived within two days. Absolutely brilliant service. I can’t recommend this company enough — 5 stars.

16 april 2026
Review zonder uitnodiging
Logo Equip2clean

Antwoord van Equip2clean

Hi Paddy,

Thank you so much for the brilliant 5‑star review. I’m really glad the backpack sprayer worked out for your new job, and I appreciate your patience while we got the delivery issue sorted.

I know the delay with Royal Mail pushed your schedule back, so I’m pleased our team were able to step in quickly, spot the routing error, and get a replacement sent straight out to you. Great to hear it arrived within two days and you’re happy with the service.

If you ever need anything else, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Could not fault it at all. Would highly recommend. A++++++

15 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Ken,

Thank you for the excellent 5‑star review — really appreciate your feedback. Great to hear everything went smoothly and that you’d highly recommend us.

If you ever need anything in the future, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren
Logo Equip2clean

Antwoord van Equip2clean

Hi Allan,

Thank you for the great 5‑star review. Really pleased to hear you’re happy with both the product and the service.

If you need anything else at all, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Great product fast delivery

Great product fast delivery

14 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Philip,

Thank you for the great 5‑star review — really pleased to hear you’re happy with the product and the fast delivery.

If you need anything else, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

I spent a lot of time looking for a new…

I spent a lot of time looking for a new presser washer and I’m glad I found equip to clean and got the DTLR LITE for my mobile detailing business

2 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Terry, thank you — that means a lot. I’m glad you took the time to find the right machine and that the DTLR LITE is doing the job for your mobile detailing work. If you ever want tips, accessories, or a quick walkthrough to get the most from it, just drop me a line.

Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

First of all compeditive pricing

First of all compeditive pricing . Excellent customer service ( Jon listened and provided an exemplary customer service experience) would and will use again

10 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Tony — thank you for the fantastic 5‑star review. I really appreciate the kind words about my service, and I’m glad the pricing and overall experience hit the mark for you. It means a lot that you’d use us again.

Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 4 van de 5 sterren

Ordered spares for my machine which…

Ordered spares for my machine which ended up not being available so was given a refund. Tried to order a part off eBay which was also not available.
Ended up with a brand new machine which I am very happy with with

10 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Paul, thank you for the feedback and for your patience while we arranged the refund and replacement. I’m really pleased the new machine is working well for you. If you’d like any setup tips, spare parts, or a quick walkthrough, reply here or email me and I’ll be happy to help.

Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Great support to get the correct item I…

Great support to get the correct item I needed

8 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Warren — thank you for the 5‑star review. I’m really glad I could help you get the correct item sorted, and I appreciate you taking the time to share your experience.

Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Ordered pump

Ordered pump posted straight away great service.....top company

8 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Paul — thank you for the 5‑star review. I’m really glad your pump was posted straight away and that you’re happy with the service. I appreciate you choosing us and calling us a top company.

Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Easy ordering

Easy ordering, great delivery and overall great product, never use a electric pressure washer again.

7 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi David — thank you for the brilliant 5‑star review. I’m really glad the ordering and delivery were spot on for you, and it’s great to hear the product has made such a difference that you wouldn’t go back to an electric pressure washer.

Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Replacement high pressure hose for my…

Replacement high pressure hose for my Karcher. Quality product which fits well and works! Very quick delivery too. Spot on

7 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Howard — thank you for the 5‑star review. I’m really glad the replacement high‑pressure hose fit your Karcher perfectly and is working as it should. Great to hear the delivery was quick too — spot on feedback and much appreciated.

Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 5 van de 5 sterren

Customer Services

Good communication when enquiring about a specific item i needed etc and was delivered in good time 🙋‍♂️

7 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Stephen — thank you for the 5‑star review. I’m really glad the communication was helpful when you were checking the item you needed, and it’s great to hear everything arrived in good time.

Jon Raven
Head of Customer Service
Equip2Clean

Beoordeeld met 1 van de 5 sterren

Wrong items received and going around…

Wrong items received and going around in circles with emails trying to send them back.

7 april 2026
Logo Equip2clean

Antwoord van Equip2clean

Hi Allan — I’m very sorry you received the wrong items and for the frustrating email exchange about returns. I’m Jon Raven and I’m taking over this personally.

We sent an upgraded 900mm lance because the basic model was out of stock, and it was supplied with the correct couplings, but that does not excuse the confusion or the poor communication you’ve experienced. Please accept our sincere apologies.

I’ll sort this immediately — either an exchange, a full refund, or a partial refund if you wish to keep the upgraded lance. I’ll also arrange and pay for the return collection or provide a prepaid return label so you don’t have to chase this any further. Please contact me directly at jon.raven@equip2clean.co.uk or reply here and I’ll action it straight away.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

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