Eres Relocation Reviews 

17
TrustScore 4 uit 5

3,9

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Bedrijfsgegevens

  1. Verhuizer
  2. Juridische dienstverlening
  3. Verhuizing en opslag

Geschreven door het bedrijf

Eres Relocation is a European destination and immigration services provider, supporting HR teams and transferees across Spain, Portugal, France, Italy, the Netherlands, Germany, and the Czech Republic.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

17 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,9

Alle reviews

(17)

13 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Valued partnership

We have been working with Eres Relocation for many years, and they have consistently provided outstanding service. Cristina is a pleasure to work with—she is professional, responsive, and always ensures everything runs smoothly. We value our long-standing partnership and would highly recommend Eres Relocation to anyone looking for reliable and professional relocation services.

20 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rosario and Claudia did a great job in…

Rosario and Claudia did a great job in a tough market.

29 juni 2026
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Stefan,
Thank you for your feedback! We're delighted to hear that you were satisfied with the quality of our service, and we'll make sure to pass on your kind words to Rosario and Claudia 😊
Best regards,
The Eres Relocation Team

Beoordeeld met 5 van de 5 sterren

Excellence with ERES

I had an excellent experience with ERES during a very stressful immigration-related situation. Their team was responsive, professional, and genuinely supportive throughout the process.

What stood out most was how quickly they acted when the situation became urgent. They helped coordinate communication, clarified what was needed, followed up with the authorities, and made sure the right information reached the right people. In a moment where delays and uncertainty had a real impact on my work and family life, their support and extra-ordinary diligence made a major difference.

I especially appreciated that they did not treat the case as just paperwork. They understood the pressure behind the situation and responded with care, speed, and professionalism. Their guidance helped restore clarity and move the case forward.

I’m very grateful for their support especially Aleksandra and Ina, and would highly recommend ERES to anyone needing reliable immigration or relocation assistance.

- Luis ARQ

1 maart 2026
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Luis,
Thank you for such a heartfelt review! We're so glad Aleksandra and Ina could support you through a difficult time — we'll be sure to pass on your kind words to them. 😊
Wishing you and your family all the best!
Warm regards,
The Eres Relocation Team

Beoordeeld met 1 van de 5 sterren

its the worst company I have ever work…

its the worst company I have ever work with it, I dispatched order to them after tow days, they cancel it, I tried to call them many times and no answer. Please don't trust this company and the one he is in the charge.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Sir,
Thank you for your feedback. However, after checking our records, we could not find any client or order matching your description — Eres provides relocation, immigration and tax consulting services for expats, and does not handle product orders, dispatching, or shipments.
We suspect this review may have been intended for a different company.
Could you please confirm the name or contact details used when you reached out to us, so we can look into this further? You're welcome to email us directly at info@eresrelocation.com with these details.
We look forward to resolving this with you.
Best regards,
The Eres Relocation Team

Beoordeeld met 1 van de 5 sterren

Horrible service, incompetent scammy company

Absolutely horrible services and will try to get my money back in every way possible! On the recommendation of my company, I applied for a tax residency number and on the recommendation of Eres, also for a Beckham Law. Eres had my contract available. If I order a pretty expensive services, I expect a professionals knowing their job and knowing where also NOT to recommend a specific service, if they have your documents available and can easily say it is not convenient for you. Ivan and his team did not do this. Thanks to the application for a Beckham Law, while knowing way better for me that it is far far far away from being convenient for me, having my contract at disposal, filling out the form, I am losing a big amount of money from my salary and can revert this decision only at the end of the year. A big scam!

Update: Plus they are lying. I replied to the email immediately, and as mentioned, I am discussing further actions with my lawyer already.

21 april 2026
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Simona,
Thank you for sharing your feedback. We take all reviews seriously and understand your frustration.
However, we would like to clarify a few important points for the benefit of anyone reading this review.
From the very first email our consultant Ivan sent you, the Beckham Law eligibility criteria were clearly outlined, including the fact that this regime is generally beneficial for gross annual salaries of approximately €56,000 or above. This information was provided upfront so that you could make an informed decision about whether to proceed with the service.
The decision to apply was made based on the information you had about your own income. Reviewing employment contracts or assessing a client's full compensation package, including variable elements, falls outside the scope of the tax service you purchased. As professionals, we provide the framework and criteria; clients are best placed to evaluate their own salary against those criteria.
We regret that the outcome was not as beneficial as you had hoped, and our Country Director for Spain already reached out to discuss this with you directly. That offer remains open.
Eres is committed to providing transparent, professional services, and we stand by the quality of the advice given in your case.
Warm regards,
The Eres Team

Beoordeeld met 5 van de 5 sterren

NISS Portugal

I couldnt get a NISS in Portugal for over a month but with ERES I got it done in a few days, I highly recommend their services!

16 april 2026
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Mikhail,
Thank you so much for your kind words! This is exactly the kind of feedback that motivates us! We're glad we could help and hope you're settling in well in Portugal. 😊
Don't hesitate to reach out if you need anything in the future!
Warm regards,
The Eres Team

Beoordeeld met 5 van de 5 sterren

Amazing relocation services by Maria Jose 'Pepa' from ERES

I used the relocation service from ERES during my transfer to Madrid and was completely satisfied. Maria Jose 'Pepa' was simply amazing, she is so friendly, professional and really makes you feel you are being taken care of by an old time friend. She took me through the whole process, everything was super smooth, very well organized and zero wasted time. i highly recommend her.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Mohamed,
Thank you for this wonderful review! We'll make sure to pass on your kind words to Pepa 😊 It's great to hear your move to Madrid went so smoothly!
Welcome to Spain, and don't hesitate to reach out if you ever need anything.
Warm regards,
The Eres Team

Beoordeeld met 5 van de 5 sterren

Great experience, highly recommend!

We recently worked with Eres Relocation for the very first time, and the entire experience was outstanding from start to finish. As newcomers to using relocation services, we weren’t sure what to expect—but Isabel and Pepa exceeded every expectation we had.

Both Isabel and Pepa were incredibly responsive, supportive, and genuinely helpful throughout the whole process. They guided us with clarity, answered every question promptly, and made what could have been a stressful transition feel smooth and effortless. Their professionalism, kindness, and attention to detail truly set them apart.

We’re very grateful for all their assistance and couldn’t have asked for a better team. Highly recommend Eres Relocation—and especially Isabel and Pepa—for anyone looking for exceptional relocation support!

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Eres Relocation

Wow, thank you so much for taking the time to share this, Vijay! 😊
We’re beyond happy that Isabel and Pepa could make your first experience with relocation services so smooth. Your kind words really brighten their day... it’s exactly why they love what they do!

Welcome again to Spain, and we hope you’re already feeling at home!

Beoordeeld met 5 van de 5 sterren

Although I’ve had no previous…

Although I’ve had no previous experience with relocation services, I wasn’t sure what to expect from their services. I moved from LA to Madrid and was assigned a wonderful lady by the name of Pepa to assist me in my relocation process. From finding me a furnished apartment to helping me schedule and register my residency at the local City office. She was wonderful to work with, kind, patient and very knowledgeable. If your moving to Madrid, I highly recommend you request her as your agent.

14 juli 2025
Review zonder uitnodiging
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Antwoord van Eres Relocation

Thank you so much for your kind words!
We’re really happy to hear your move went smoothly, and we’ll make sure Pepa sees your message, it will absolutely make her day 😊
Wishing you a great start in Madrid!

Beoordeeld met 5 van de 5 sterren

Great Service

Great company, the team in Barcelona helped me a lot. They guided us in every step of our proccess. Will reccommend a lot.

10 oktober 2025
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Milena, thank you so much for your kind words! We're glad our Barcelona team could support you every step of the way. We truly appreciate your recommendation 😊

Beoordeeld met 5 van de 5 sterren

Great experience with Eres

I had a great experience with Eres Relocation when i moved to Paris, i truly don’t regret requesting their help!! Shoutout to Dounia who was super helpful and responsive throughout the whole process. I highly recommend Eres!

11 augustus 2025
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Celia, thank you so much for your kind review! We’re really happy to hear you had a great experience with us. Dounia and the whole team truly appreciate your feedback! Wishing you all the best in your new chapter in France!

Beoordeeld met 1 van de 5 sterren

You are a burden for Eres, not a person in need of guidance/orientation

Everything was a mess when relocating to Cologne: they "helped" me to look for an apartment but they only wanted me to accept anything, no the one I wanted or desired, it was like they need to tic the checkbox with that tasks, didn't matter if I liked or not the place. For my banking account, I did it on my own because their help never came. For my residence documents the made me go many times to a town hall without knowing if it was open to the public or not, a complete disaster, totally not recommendable. If you have to deal with both Anja's, runnnn!!!!!

7 april 2025
Review zonder uitnodiging
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Antwoord van Eres Relocation

Hello Augusto,
We take all client feedback very seriously, especially when it involves serious accusations regarding our services. However, we cannot locate any record matching the details including your name and what you have shared regarding housing, banking, or administrative assistance in Cologne. To allow us to investigate and address your concerns properly, please provide your booking reference, service dates, and a contact email/phone number at hamburg@eresrelocation.com so our team can follow up directly.

Beoordeeld met 3 van de 5 sterren

Would not recommend

Just like a previous poster - false information costing us money and their information is in writing so they can’t even try to say it’s incorrect - so rude about the process trying to blame me when it is 100% Their fault and pretty obvious !
Would not recommend based on the after care

30 oktober 2023
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Jackie, thank you for taking the time to share your feedback. We are truly sorry to hear that your service aftercare experience did not meet your expectations, this is certainly not the level of service we aim to provide. We value your feedback as it helps us to improve setting the expectations right from the beginning and provide better experience for all our customers.

Beoordeeld met 1 van de 5 sterren

Scammers

We ve used Eres in Germany . Please please dont use them as they are bunch of money grabbers trying to scam you and rob you at the same time . They lie , lie , lie all the time . They dont even have the skills to book a hotel room via website . I am starting legal action against them . They should be shut down . Their manager should be banned of running anything . They ve treated my girlfriend and my kids with no respect and left us in the middle of red light district . They are FILTH .

18 maart 2024
Review zonder uitnodiging
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Antwoord van Eres Relocation

Hello,
we take note of your comment; however, it contains inaccurate and defamatory statements.
Our teams have always acted with professionalism, diligence, and in full compliance with our internal procedures and the applicable legal framework.
Given the seriousness of your remarks, we kindly invite you to remove your public reviews.

Beoordeeld met 5 van de 5 sterren

Easy to locate, good customer service

The relocation isnt vad, i didnt have problems trying to get my documents there.
ERES customer service is very good
They speak politely and take patient to solve all problems. The only thing which they can improve on is reducing the wait time, apart frm that I recommend

13 mei 2019
Review zonder uitnodiging
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Antwoord van Eres Relocation

Dear Anyi,
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you had a positive experience and appreciate your recommendation. 😊

Beoordeeld met 2 van de 5 sterren

ERES gave us the wrong advice, and it will cost us a lot of money.

The ERES staff is generally competent, helpful and quick to reply – and I wish I could give a better rating. However, any positive experiences we have had with ERES is overshadowed by a fateful incident of bad advice we had from the ERES tax layer. That advice will cost us a lot of money.

We moved from Qatar to Portugal to retire in 2018. We consulted the ERES tax lawyer to understand whether we should realize the (at the time unrealized) capital gains of our savings before moving.

The tax lawyer knew that:

a) We had unrealized capital gains

b) We could realize the unrealized gains without paying tax by selling the assets while still in Qatar

c) We would realize the capital gains while still in Qatar if we had to pay tax of the gains after moving

d) We are liable to Portuguese taxation of the (at the time unrealized) gains once we sell the assets after moving to Portugal. Tax laws vary from country and country, and I didn't know that particular detail. Which is why we came to the tax lawyer for advice.

Inexplicably, the tax lawyer informed us that there was no reason for us to sell the assets while still in Qatar. As we now know, that advice was simply wrong. It will cost us a considerable part of our savings.

21 maart 2019
Review zonder uitnodiging
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Antwoord van Eres Relocation

Hello Soren,
We only recently discovered this Trustpilot profile, which is why our response is coming at a later date. We take allegations of this nature very seriously and are concerned about the difficulties you describe.
In order to verify the details and ensure accuracy, we would appreciate the opportunity to identify your case. Please contact us at porto@eresrelocation.com.
At Eres, we take all feedback seriously and continuously work to improve our services to provide better guidance and support for our clients.

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