Esale Reviews 

542
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Why on earth would you use a high street estate agent when esale can do everything at a fraction of the cost. esale are brilliant and did a fantastic job of marketing our £850,000 property, it sold qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were anxious about selling our house - it had been 20 years! We needed an agent who was professional, friendly, and reassuring. Thankfully, Dave ticked all the boxes. His honest advice and calming... Toon meer

Beoordeeld met 5 van de 5 sterren

Can't praise Dave and his team enough. Professional, efficient with great communication. We sold our main residence within a couple of weeks. We're also using them to sell our holiday cottage. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently purchased a property listed through Esale UK, and the experience was surprisingly smooth from start to finish. As a buyer, I often find communication can be slow or unclear, but that wa... Toon meer

Bedrijfsgegevens

  1. Makelaars

Over Esale

Geschreven door het bedrijf

COMMUNICATION

VALUE

SPEED

That's what our customers said when we asked what was most important to them.

Communication - We're a small friendly team here at Esale. Instruct us, and before long we'll all know you and your property. We're not a large online estate agent and although we can automate everything, we chose not to. So, although we're 'online', we're also 'on the phone'.

Value - It's just £595 with a money back guarantee and includes everything you'd expect from a good estate agent. There may be cheaper online estate agents out there but value wise, we really think we're unbeatable.

Speed - We're quick. From instructing us to getting your property on the market is usually just a few days. Then, with our network of advertising platforms including Rightmove and Zoopla we can find your ideal buyer quickly. But we don't stop there, once a sale has been agreed we are here to help all the way through to completion, making sure the sale is on track and completes quickly.

Our service includes everything you need to sell your house with no hidden costs. We cover most of England Scotland and Wales.

We advertise on the UK's major property websites including Rightmove & Zoopla and are fully accredited estate agents registered with the Property Redress Scheme.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

542 reviews

5 sterren
4 sterren
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4,7

Alle reviews

(542)

14 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

One happy customer

Very professional company, a world away from the dishonest and greedy high street agents. I experienced a respectful cooperation to get the job done. Highly recommended!

16 februari 2024
Review zonder uitnodiging
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Antwoord van Esale

Thank you for the lovely review. We're are really please we could help. It was a pleasure working with you.

Beoordeeld met 5 van de 5 sterren

Money saving concept

Overall very pleased with the service I received from Esale. Great ad and photos on Rightmove. Good early interest and viewings. Under offer within 4wks. Thanks to Jess and David and the rest of the team.

8 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It was a shame working with eSales



It was a shame working with eSales, the kind of support we received as customer.

It was 5 months and around 90 emails just to get my hard earned money back with the agreed amount.

Just imagine, eSales won't do, how much pain a Customer is going through just to get his money back.

Anyway, we are part of Union and we will try all the legal attempts to get our money back.

Please don't give any money to eSales.

23 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Non existent communication

Submitted an enquiry form on their website to get a valuation and hopefully sell through them. Tried calling them after a few days when I hadn’t received a response but no answer on their phones either. Left a voicemail asking for someone to contact me, nothing.
Pretty worrying signs for what their communication would be like when selling through them.
A shame, as I had dealt with them a few years ago and been impressed

29 december 2023
Review zonder uitnodiging
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Antwoord van Esale

Good Morning,

I am sorry to hear that you are disappointed with the communication side of things.

The Christmas/New Year period is always a much quieter time where opening hours do differ. This is the case a for both estate agents and solicitors.

Looking at our records, your initial enquiry came in on Christmas Eve (which was also a Sunday when our office is closed anyway), and you left your review on Wednesday 27th.

I understand that David did email you back on Thursday 28th - which to be clear, was not a triggered response to your review, but because we were having to prioritise completing properties on Wednesday, whilst other staff were still on annual leave. Thursday 28th was the day he replied to all valuation enquiries.

As you say you have used us before and understand we are a small independent business, it is slightly disappointing that you didn't take this into account when choosing to leave a public review, but that said, we will look into how we can improve communication in future.

Many thanks.

Beoordeeld met 5 van de 5 sterren

I used esale to sell my house

I used esale to sell my house, very easy to instruct them, pricing was great and Craig was fantastic whenever i needdd to call. Would use them again for future sales.

1 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant would use them against b

The whole process from start to finish was smooth and the team at esale kept me informed at every step and were always at the end of the phone if needed. Cant fault them at all. Going to use them again shorty to sell my mums house.

5 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Grownup house-selling

No fuss, no flannel, just calm, efficient, grownup house-selling. Every stage of the sale was handled effectively, and our agent was on top of all the ins and outs of the process, keeping me informed and advised all the way. I felt well represented vis-à-vis prospective buyers and communication with the office was easy and prompt. Great value for money.

25 september 2023
Review zonder uitnodiging
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Antwoord van Esale

Hi David,

This is much appreciated, thank you.

Jess

Beoordeeld met 5 van de 5 sterren

Very good experience.

Very good experience.
Easy to engage initially. Friendly and helpful communication throughout the process. Excellent value, saved us thousands. Sold our house very quickly. We did need to make changes to the measurements and description to the marketing. This is not a negative, just for information. Thanks to Craig and the team.

25 september 2023
Review zonder uitnodiging
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Antwoord van Esale

Thank you Saffi,

Your feedback is much appreciated.

We hope you had a fabulous Christmas and New Year.

Jess and team

Beoordeeld met 5 van de 5 sterren

Fantastic estate agent

Having just completed on the sale of my house I would definitely recommend Esale, from start to finish the service I have received has been fantastic, such a truly lovely team, skilled and knowledgable who all went above and beyond. With the bonus of such a competitive pricing structure, they are certainly the agent to use.

21 juli 2023
Review zonder uitnodiging
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Antwoord van Esale

Hi Caroline,

Thank you very much for this. We got there in the end didn't we?!

So pleased to have helped you with the sale of your charming property which we know will make it's new owners a wonderful home.

Wishing you all the very best

The Esale Team

Beoordeeld met 5 van de 5 sterren

Amazing Service

I am truly amazed with the brilliant service received from Gerard, with the advert going live, I was in touch with a buyer in less than a week and sale agreed by 3 weeks for my property in Sharm-El-Sheikh! Would definitely recommend to anyone looking to sell overseas property,

31 juli 2023
Review zonder uitnodiging
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Antwoord van Esale

Hi Naz,

Thank you for this kind review but we think you may have meant it for 'Esale International' who are a separate company and we understand sell properties overseas.

Wising you all the best.

Beoordeeld met 5 van de 5 sterren

Esale Highly Recommended

Can't speak highly enough about Esale, used them recently and they had my property sold in 3 days for the full asking price. All the communication was spot on, their pricing was way less than what my local agents are charging. Based on my own experiences with them I'd recommend them without any hesitation.

7 juni 2023
Review zonder uitnodiging
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Antwoord van Esale

Thanks Paul, this is very kind feedback and much appreciated. Delighted to hear you would come back to us.

All the best

The Esale Team

Beoordeeld met 5 van de 5 sterren

Brilliant

Price wise, they knocked spots of traditional estate agents. So although a little dubious at first, we found them to be very helpful, knowledgeable and punctual
Thank-you Esale :)

9 juni 2023
Review zonder uitnodiging
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Antwoord van Esale

Hi Trevor,

Love this - to the point and very much appreciated.

All the best

The Esale Team

Beoordeeld met 5 van de 5 sterren

Exceptional service!

We had a fantastic experience with Esale. They were prompt in getting our advert up, with really good professional quality photos easily arranged. The text was almost perfect straight away, despite them not being local to the area. They handled all the negotiation offering good advice on our potential buyers. They were also really helpful when one of our buyers went flakey and didn't just give the easy advice fdor them, which would have been to stick with the buyer, but were supportive when we re-listed and we got a quick re-sale. They were also excellend at managing the upward chain and keeping us in teh loop with what was happening with solicitors as well. They were also unfailingly polite and helpful even as we got stressed in the endgame. Really nothing to fault - I hope this guys do well, they desreve to!

19 mei 2023
Review zonder uitnodiging
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Antwoord van Esale

Hi Nathan and Harriet,

Sorry it's taken us a little while to come back to this review...

You are very very kind. Thank you for this generous and detailed feedback - we're positively blushing!

We want to make sure our customers are taken care of from instruction to completion and we are so pleased that was the experience you both had.

We hope you are settled into your new home and your little one is enjoying their new nursery :)

The Esale Team

Beoordeeld met 5 van de 5 sterren

Fantastic experience throughout

Esale were great throughout the whole process!

Arranging photographs and viewings was straightforward and they then communicated promptly and clearly with us, keeping things on track and were really sensitive to the stresses of the process. We couldn't have been more satisfied.

20 februari 2023
Review zonder uitnodiging
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Antwoord van Esale

Hi Tom,

That's really good to hear, thank you so much for sharing your feedback. Reviews like this are so important to small, independent companies like ours, so we appreciate you taking the time to leave your feedback.

Wishing you all the best

The Esale Team

Beoordeeld met 5 van de 5 sterren

We had a wonderful experience

We had a wonderful experience, solid within only a few days of advertising. Staff were patient, constructive and very friendly. The whole process was positive easy and affordable. We would recommend this company 100%.
Thank you all for such a brilliant, easy and quick service.

28 september 2022
Review zonder uitnodiging
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Antwoord van Esale

Fab feedback - thank you very much for this!

Sending all of our best wishes.

The Esale Team

Beoordeeld met 5 van de 5 sterren

I would heartily recommend Esale

I would heartily recommend Esale. They were totally professional (despite the ups and downs of our sale!) Although they are an online estate agent they provided a personal service and were always available to answer the phone. They kept us updated about all aspects of the sale and helped to keep the chain together.

20 februari 2023
Review zonder uitnodiging
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Antwoord van Esale

Thanks Lucy, that's very kind of you.

We like to think of ourselves as closing a bridge between online and high-street, offering the service you would expect from a local agent but doing it at an affordable price.

Wishing you all the very best and thanks so much for putting your faith in us!

The Esale Team

Beoordeeld met 4 van de 5 sterren

Friendly and professional estate agents

We were more than happy with the service provided by David, Craig and Jessica. They were always responsive, friendly and kept us fully updated at all times. We would not hesitate in recommending them to anyone.

Best wishes,
Tony & Susan.

3 april 2023
Review zonder uitnodiging
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Antwoord van Esale

Hi Tony and Susan,

We really appreciate your feedback, thank you very much! So glad you were happy with the service :)

All the best
The Esale Team

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