Eterno Skin Clinic Reviews 

183
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TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

My first treatment was 3 weeks and 2 days ago. I had been ridiculously nervous about the treatment and the results. I'd had a raised scar on the tip of my nose for years. Which I hated. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have recently had my first ever laser hair removal here and I'd say that it has been an exceedingly pleasant experience for me. Coming in to the clinic, the first thing I noticed was that, it sm... Toon meer

Beoordeeld met 1 van de 5 sterren

I called Eterno Clinic to book a treatment after not visiting for a few months. During the conversation, I was told that I would need to purchase Dermaquest products from the clinic alongside... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just finished my last session for laser hair removal at Eterno and I must say, I still couldn’t believe how great my results are. No more shaving every other day and a much smoother, lighter skin to... Toon meer

Bedrijfsgegevens

  1. Wellnesscentrum

Informatie afkomstig van verschillende externe bronnen

We are an award winning independent skin and aesthetics clinic based in Wolverhampton.


Contactgegevens

4,1

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TrustScore 4 uit 5

183 reviews

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4,1

Alle reviews

(183)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Plasma pen scar remodeling

My first treatment was 3 weeks and 2 days ago. I had been ridiculously nervous about the treatment and the results. I'd had a raised scar on the tip of my nose for years. Which I hated. I hadn't even realised there were treatments such as the plasma pen for scar removal.
So I took the plunge and booked an appointment. Anabelle carried out my treatment. She put me completely as ease first and foremost. The procedure didn't take too long at all, and I left with a small dressing on my nose.
The days the followed I was a little nervous when I looked at the crust that had formed after my treatment (which I'd been told was completely normal), I carried out the advise on aftercare.
3 weeks later, to the day and all crusts and scabbing had fallen away. Revealing fresh skin underneath, and the scar had completely gone.

I feel like I've got my confidence back and I couldn't be happier.

The price was so reasonable and the care was so good.

Highly recommend putting your trust in the clinic.
They know what they're doing and they have delivered results far exceeding my expectations.
Thank you girls. So very much.

Shelley

10 september 2026
Review zonder uitnodiging
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Antwoord van Eterno Skin Clinic

Thank you so much Shelley for taking the time to write such a detailed review based on your experience, to say we are thrilled is an understatement. We are genuinely so happy that you feel this way and that your treatment has given you back your confidence. This is genuinely why we do what we do. Thank you again, we appreciate this so much. Annabelle & the team x

Beoordeeld met 1 van de 5 sterren

Eterno clinic bad experience

I called Eterno Clinic to book a treatment after not visiting for a few months. During the conversation, I was told that I would need to purchase Dermaquest products from the clinic alongside the treatment.

I explained that I already buy Dermaquest products directly from Dermaquest because they offer me a discount. Annabelle then said, “We don’t trust the products if you buy them from Dermaquest.” Honestly, how is that even possible when you are buying the exact same branded products directly from the official source?

It made me feel that this was simply another way of making money on top of the treatment, rather than genuinely being about the products or my treatment.

Unfortunately, what made the experience even worse was Annabelle’s attitude. I found her extremely rude and unprofessional during the conversation.

It’s such a shame because I had previously chosen Eterno Clinic for my treatments, but after this experience, I’m very disappointed and my experience with them has changed my opinion

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Eterno Skin Clinic

Hello Pooja,

I’m genuinely saddened and disappointed to read your review, particularly given the positive relationship we have previously had.

At Eterno Skin Clinic, our priority has always been the safety and wellbeing of our clients, and I’d therefore like to clarify the circumstances surrounding your appointment today, 19th August.

You contacted the clinic to book a Mixology Peel for the same day. During our conversation, I explained that unfortunately we would not be able to proceed with the treatment as your skin had not been appropriately prepped beforehand.

As part of our clinic policy, we require clients undergoing resurfacing treatments, including chemical and Mixology Peels, to use products purchased directly through the clinic. This is not intended as an additional source of income, but to allow us to have appropriate oversight of the products being used prior to a high-grade treatment.

During our telephone conversation, you explained that you had been purchasing your DermaQuest products online. You did not mention during the conversation that you were purchasing them at a discounted price or that this was the reason you chose to purchase them online. This is information that I have only become aware of through reading your review.

Had this been explained during our conversation, I would have been able to clarify that DermaQuest does not sell discounted products directly through its own website and that discounted DermaQuest products advertised online are supplied by third-party retailers. This distinction is important when considering our clinic policy, as we cannot verify the authenticity, storage conditions, batch information or expiry dates of products purchased through an external retailer.

I would also like to clarify something particularly important regarding your comment that I said, “We don’t trust the products if you buy them from DermaQuest.” I would never suggest that we do not trust DermaQuest products. We have worked with and trusted DermaQuest for over 12 years, so it would make very little sense for me to make such a statement. My comments were specifically regarding our clinic policy and our inability to perform certain resurfacing treatments when the products being used to prepare the skin have been purchased externally, as we cannot independently verify their source and authenticity.

This is particularly important when carrying out higher-grade treatments that intentionally create a controlled cellular response within the skin. We need to know exactly what products have been used in the preparation of the skin so that we can make appropriate and safe treatment decisions.

Our policy is therefore not based on where the products are cheaper, nor is it intended to create additional income for the clinic. It is based on our responsibility as a clinic to ensure that we are confident in the products being used alongside treatments we perform.

We explain this policy to our clients so that they can make an informed decision about their skincare and treatment journey. We would never want a client to feel that they were being asked to purchase products simply for the sake of increasing their spend with us.

I’m sorry that our conversation left you feeling disappointed, and I’m equally sorry that you felt my manner was rude or unprofessional. That was certainly not my intention. I would always have been happy to explain our policy further, as I have done here, had you wished to discuss it at the time.

I hope this helps to clarify the circumstances and reassures you that the decision was made with your skin’s safety and treatment outcomes in mind, rather than for financial reasons.

We genuinely value the trust our clients place in us, and it is therefore disappointing to know that on this occasion you left with a different impression. Nevertheless, I wish you all the very best with your future skincare journey.

Kind regards,
Annabelle

Beoordeeld met 5 van de 5 sterren

Five Star

Great place, Great people Ella and Bella, Great Service 5 star highly recommend...

4 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Annabelle is an amazing practitioner… I…

Annabelle is an amazing practitioner… I have been visiting Eterno Skin Clinic now for many years..I would like to say if you are into self care and want advice and beautiful skin please pay Annabelle a visit.. she is extremely talented and nothing is to much trouble.
Not only do I love going and relaxing and having a bespoke experience I have also come away with beautiful skin.
I have a mixture of treatments but my favourite I have to say is PRP with RF.. it’s the best ..
Highly recommended

Annabelle thank you once again x

8 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply, amazing.

I wish I could rate more than 5 stars because 5 stars aren’t enough!
I had another DermaQuest Primary Pumpkin Resurfacer today. My skin feels incredible after these treatments. The second you walk in the salon, all of your troubles are left at the door and you literally walk in to paradise! The atmosphere, the staff, and treatments are second to none! I even took myself a mini pumpkin mask home to keep my skin looking and feeling amazing. Thank you to Megan for a top service today.

27 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had an appointment with Annabel for…

My husband had an appointment with Annabel for skin tag removal. The clinic was exceptionally clean and Annabel was professional. The procedure was fully explained beforehand and a review was booked for follow up. Would definitely recommend.

14 augustus 2024
Review zonder uitnodiging
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Antwoord van Eterno Skin Clinic

Thank you for this positive review. We are so pleased to hear your husband has been happy with his treatment 😊

Beoordeeld met 5 van de 5 sterren

A must try experience highly recommended

I have been going to Eterno for some years and what brings me back are the treatments which are amazing, but also the level of customer service. Annabelle and Megan are a strong, knowledgeable team and I always feel in safe hands. The treatments themselves are reasonably priced and give great results. The whole team including the addition of media whizz Waheda will make you feel like a VIP. I have tried other clinics in the Wolverhampton area and none compare to Eterno in my opinion. I typically have Dermaplaning and Mesotherapy which leaves the skin glowing and looking healthy. I have tried other treatments such as Laser for red facial veins, Microneedling and a peel also great results. There is a variety of treatment options that could assist your requirements.

31 augustus 2024
Review zonder uitnodiging
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Antwoord van Eterno Skin Clinic

Thank you so much Helen. It’s so uplifting for us to have such wonderful clients like you, who continue to trust us.
Always such a pleasure to have you in.
Look forward to seeing you again soon 😊

Beoordeeld met 5 van de 5 sterren

Book my appointment with Annabelle for…

Book my appointment with Annabelle for my first micro-needling with RF on her new machine.. wow what can say .. after numbing cream kicked in Annabelle started my treatment, it was amazing after treatment my skin was glowing and felt so plump and healthy.. 1st class treatment yet again from Annabelle and also Megan … i recommend anyone to try this treatment for a healthy looking fresh skin with minimal downtime.. Thank you once again Annabelle can’t wait to see you for my next one 🌸🌸🌸

8 augustus 2024
Review zonder uitnodiging
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Antwoord van Eterno Skin Clinic

Thank you so much Joanne. We love having you in and always enjoy our time with you. Thank you for your continued loyalty over these years, we really do appreciate you 😊

Beoordeeld met 5 van de 5 sterren

New happy customer!

Megan is fantastic! So knowledgable & friendly. I'm a new laser hair client & she made the patch test & my first treatment a breeze. Can't wait to continue with more sessions & see what other treatments I can get myself into. Lovely settings also, you have no idea you are in a town centre when in the premises!

3 augustus 2024
Review zonder uitnodiging
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Antwoord van Eterno Skin Clinic

Thank you Sarah! Such a positive review.
So pleased to hear you’ve been happy with your visits 😊

Beoordeeld met 5 van de 5 sterren

First appointment with Eterno

First appointment with Eterno, Megan was extremely helpful, understood my skin concerns and advised me of the best treatment - lovely experience, recommend Eterno highly

27 juli 2024
Review zonder uitnodiging
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Antwoord van Eterno Skin Clinic

Thank you Andrea, what a lovely review. We hope to see you again soon 😊

Beoordeeld met 5 van de 5 sterren

I’ve been seeing Megan for quite a long…

I’ve been seeing Megan for quite a long time, and never disappointed. She is extremely professional, very kind. I always feel comfortable with her

10 juli 2024
Review zonder uitnodiging
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Antwoord van Eterno Skin Clinic

Thank you for your review. It’s brilliant to know you feel comfortable visiting our clinic. We hope to see you again soon 😊

Beoordeeld met 5 van de 5 sterren

Amazing hydrofacial with Megan

I had my first treatment with Megan recently before my sister’s wedding and it was brilliant. She is extremely knowledgable and professional and she tailored the treatment to my exact needs. The results from my hydro facial were really clear, my skin looked and felt very clean and my active breakouts cleared up within a few days thanks to the targeted treatment by Megan. The whole treatment felt extremely relaxing. Thank you Megan ♥️

8 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you eterno ❤️

I been going to eterno from last year and i am very happy with their service. They explains very well about whatever treatment you’re going for. I always recommend them to my friends and colleagues as their services are satisfactorily. I had few treatments with Megan now she’s brilliant 🤩 she’s very good at her job she knows exactly what’s she doing. I always wanted to give her a good feed back so here i am. Thank you so much eterno ❤️

18 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been coming to Eterno for a few…

I have been coming to Eterno for a few years now and have had many different treatments. The cleanliness and professionalism of the clinic is one of the best I have ever been to. I recently have been treated by Megan and I always feel comfortable and well informed about any treatment I've had. I genuinely look forward to my appointments not just for the brilliant results but also just to talk to friends I have made there over the years. I cannot recommend them enough, infact I've brought 3 of my family members to the clinic and that should speak volumes!

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic clinic!

Fantastic clinic!! Megan is such a lovely kind person I know, I had a few sessions of laser with her and is just the best!! Every time I can’t wait for my appointments. Definitely will be book more treatments with Megan. Best team!!

15 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Megs mole removal

Megan did 2 moles for me a week ago and they’ve already healed lovely!
Cant thank Megan enough she was incredibly helpful and so lovely about the whole thing from start to finish!
Highly recommend this clinic it’s fabulous!!

17 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Annabelle & The Team

Annabelle, Megan & the Team are FANTASTIC!! Megan is a "mini Annabelle" - fantastic & thorough! She is bubbly, knowledgeable and professional. Love her! Thank you! Xx

1 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

True results

The clinic is always very clean, and the staff are very professional and welcoming.the quality of the services Are outstanding. Since I started my skin journey here at Eterno I could never go anywhere else now! i trust Annabelle 100% when I need tailored advice for my skin. And each time I have a treatment I see results. if I have a query they are always here to answer my questions and give me support. I would recommend Eterno for anyone embarking on starting their journey with their skin, whatever the issue you have, you will be in the best hands.
Thankyou for giving me so much confidence in my skin.

20 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Acne Management - 5 Stars!

I’ve been visiting Eterno Skin Clinic since the summer of 2019. I initially went in asking for their dermaplaning service, but due to my acne was advised this wouldn't be the best treatment for me at that time. I then had a consultation and Annabelle suggested undergoing a course of skin peels to help with my acne. Having been on medication from the doctors for it with no real results, I was sceptical that any skin treatment would work, but I put my trust in Annabelle and to this day I'm thankful that I did. I underwent the course as suggested, I had some purging which Annabelle told me would happen, but after a few months my skin looked incredible with minimal traces of acne. I followed a strict at home regime with products also recommended by the clinic. I’m now fortunate enough to only need maintenance treatments and am proud to say I have had every treatment offered by the clinic and love all of them, microneedling being my favourite. The advice and support from Annabelle and the team is like nothing I've received anywhere else. I've messaged with queries out of hours and they've been responded to promptly within business hours. I get compliments on my skin often and that is with thanks to Annabelle!

27 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service

Having been a customer of Eterno’s for a little while now I always feel 100% satisfied with my treatments and the level of professionalism I receive from all the staff. The clinic environment is always so warm and welcoming, clean and relaxing and since recently completely a course of Gold RF microneedling I cannot express my thanks enough for the amazing results I have accomplished from this treatment. I would 100% recommend them to friends and family. Thank you again all the team at Eterno!

23 maart 2024
Review zonder uitnodiging

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