Eurosail Travel Reviews 

101
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 2 van de 5 sterren

I had a great time on the cruise. The crew was excellent. Hilda, Yohanis as Tessa clearly exceptional. I did have issues with the office Staff. I was coming from CA and had to get Covid tested bef... Toon meer

Beoordeeld met 5 van de 5 sterren

Well organized. Amazing crew. Hugo was the best guide. He was so passionate about history as well as making sure everyone was comfortable he went above and beyond in making this trip fun and enterta... Toon meer

Beoordeeld met 3 van de 5 sterren

The boat Estello was very tight in room space and needs refurbishing...dining room very noisy, and no open outdoor space to hangout. We did not enjoynitinerary as much as on previous trips. Countrysi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our finest bike and barge trip ever on the Fleur and also on Coming Home. Fabulous cuisine , fine bikes, great staff and captain. Really appreciate the town hike and visits on the afte... Toon meer

Bedrijfsgegevens

  1. Reizen en vakantie

Informatie afkomstig van verschillende externe bronnen

8 day all inclusive travel by bike and barge. Discover a unique combination of cycling and cruising. A Bike and Barge Tour provides wonderful cycle rides over beautiful cycle paths in more than 10 European countries, cycling at your own pace, or in a group with an experienced tour guide. You will receive detailed maps and travel information each day. Stop at the sights you would like to explore, and if you do not feel like cycling, you can always opt to stay on the boat for a day: this is the unique Bike and Barge Tour concept!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

101 reviews

5 sterren
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3 sterren
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3,7

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(101)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Trip met expectations

Trip met expectations. Food and accommodations were by and large great. Could have had a bit more extensive breakfast service but dinner was very good. Bike tour guiding was generally satisfactory given dealing with 20 riders of varying fitness and travelling speed differences. A little more educational time spent on what we were seeing on the the daily rides might have improved the experience a bit. Crew was quick to respond to any requests however.

10 oktober 2017
Review zonder uitnodiging
Logo Eurosail Travel

Antwoord van Eurosail Travel

Thanks Anne and Al for your feed-back. I am happy the trip met your expectations. I will share your remark that a bit more educational time would have been appreciated with the touroperator Giro Libero so that they can improve this aspect for future tours.
With kind regards, Jossie

Beoordeeld met 5 van de 5 sterren

We enjoyed every aspect of the trip

We enjoyed every aspect of the trip - from the thorough and easy booking process, the time spent riding, the guided evening walks, to the dining aboard. The staff are superb: professional yet relaxed, good-humoured and accommodating to special requests. The bikes were comfortable, the food was delicious and the rooms were good. We would definitely recommend Eurosail and would take another trip in the future. One small negative for me: the lack of a solid wifi connection as most travellers have come to expect this and find it necessary for communication.

10 oktober 2017
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Too many people for one guide

I didn't like the fact that now Eurosail is just an agent for Girolibero. And I didn't like that only one guide was provided for 20 people. On past tours I've been on, they use 2 guides and break up into two groups. Slow people in one group, faster, more experianced people in another. This is safer.
Food was great.
Didn't care for the boat we were on in Italy. The Vita-Pugna didn't have a lounge where you could relax after the ride. We were kicked out of the dining area so the crew could set the tables for dinner. Weather was bad, so we couldn't go and sit outside.
Probably will not go with this company again.

7 oktober 2017
Review zonder uitnodiging
Logo Eurosail Travel

Antwoord van Eurosail Travel

Dear Mr and Mrs Hesse,
I am very sorry to hear you are a bit disappointed about the trip on the Vita Pugna in Italy. You are correct, for this tour we act as agent for Giro Libero. Besides that Eurosail sells her own trips in the Netherlands, Belgium, Germany and France. Some tours have 2 guides, some tours have only one. That depends on the ship and itinerary and is always mentioned on the website and in our brochures.
I will speak with Giro Libero about your experience on board.
With kind regards, Jossie

Beoordeeld met 4 van de 5 sterren

Food and crew were GREAT! Biking was disappointing and dangerous!

We recently took a bike n boat tour from Venice to Mantova. The crew was a delight, the food was excellent and the accommodations were clean.
BIKING was NOT good!
The biking was another matter all together. While the bikes were in great condition,this is not a trip for anyone who wants to bike at least 40-50 miles/day and get some exercise while seeing the country. The first problem we encountered was the lack of bike etiquette with the other guests. Eurosail SHOULD gather everyone the 1st evening and review this simply for safety. I believe there were guests on this trip that hadn't biked since they were twelve. WE had a big family from Indiana on the trip that was completely oblivious to bike etiquette. The teenagers swerved in and out of bikers whenever they felt like it. They were bored with the biking and it showed. Passing on the left was totally an anomaly. It was quite dangerous. WE had a delightful 82 year old and his wife as well as a 76 year old grandma using electric bikes that they had difficulty handling due to the weight of the bike. I watched the 76 year old topple over several times causing several of us to nearly miss her. I was envisioning several fractures that could have happened. There were 2 leaders one of which had no idea about communication when leading a large group. She would just stop never once letting anyone know she was slowing or stopping. No verbal communication at all. We decided after the first day that in order to get additional mileage in as well as avoid the dangerous bikers we would go out on our own. We discovered that the additional mileage in the maps was not correct and the leaders did not have a true sense of how long each route would take. This caused us angst as we had to meet the boat at a certain time or it just left This did not allow us to pick up extra mileage.
If you enjoy following a leader at less that 10 mph and don't mind possibly crashing into a biker that cannot handle their bike, then this trip is for you.
Like I said in the beginning-the food was excellent, the crew were hard working and delightful and the boat was great. Eurosail really needs to address the biking portion of this tour. Also, I would like to have know there were going to be kids on this trip and perhaps choose and adult only bike n boat.

13 augustus 2017
Review zonder uitnodiging
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Antwoord van Eurosail Travel

Dear mrs Weiss,
Thank you for taking the time to send us this review. I am very sorry the biking portion of the trip was not what you expected. The way you describe it does not sound like a fun bike & barge holiday.
This trip in Italy is not one of our 'own' tours. It is a trip organized by our valued partner Giro Libero in Vicenza, Italy. This means Giro Libero is also responsable for the bike portion of the trip. We will certainly discuss your review with Giro Libero and see how we can improve the biking experience.
I am happy you liked the ship, food and crew.
With kind regards, the Eurosail team

Beoordeeld met 5 van de 5 sterren

We recently took a Bike and Barge tour …

We recently took a Bike and Barge tour from Amsterdam to Brugge. The trip was first rate in every way from the food offerings to the rooms to the the on-board staff. We had a very enjoyable time on our trip and look forward to another opportunity to sail with Eurosail!

9 augustus 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class in every way

First class in every way. Comfortable lodging, great food, even better crew and guides, fabulous route through perfect cycling and tulip country. Recommended highly.

9 augustus 2017
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Time alone- the tour guide monopolized …

Time alone- the tour guide monopolized all our free time, so we didn't have time to relax after the bike ride, before dinner and after dinner. After the tour, we should have been able to have some time with our spouses and to rest and read. The most we had was 15 min and then it was on to something else. He spent a lot of time recapping the ride etc. There should have been an option, to meet in the dining room if you wanted to recap the ride. He did it on the deck. There were only two public places, Deck and dining room and if its nice out the deck was the place to be. He interrupted during dinner, (again captive audience) which I find the best time to chat and get to know others is during and the time after dinner, when everyone is fed, good drinks etc.

Dog on board-this should have been very CLEAR and if I would have known it, I wouldn't have booked. The captain was inconsiderate of keeping his dog contained. I voiced my feeling right away and he said you will get used to him as hes a good dog. However, I have been bit twice by good dogs. The first mate however, did all he could to shoo him away. I spent my whole trip watching to see where the dog was and going someplace else. If I was on the deck first and he came, I put my feet up so he couldn't get me, but it wasn't a pleasant experience.

Time on tour- tour guide talked too much at each site and it seemed like he was stalling for time so we didn't get back earlier than the other slow group.

Biking by ourselves with others- I checked before hand if we could bike by ourselves in a small group. My husband and I have been to 6 countries that we mapped our bike rides ourselves. I also told the tour guide this when he complained. I also said its easier here than anywhere. You have the spires for towns, we had a gps and a regular map. It was bike by number in the Netherlands and Belgium, easiest we ever had. He then was reluctant to let us know if he was taking an alternate route to see something else. I think we still paid for a tour guide, even if we only went with him sometimes, but it didn't feel like we were a customer at all.

Food - good- the chef did an excellent job of cooking interesting meals.

Barge- good - no airconditioning and I think next time I would choose a boat with that option. Otherwise, everything as expected.

Captain- He did a good job navigating, but no consideration about the dog. I would not sail with him again.

First mate- excellent. He did everything in his power to make your trip enjoyable. I would recommend him to anyone.

If this is what to expect on a tour, I won't be on a bike and barge again. I thought we would ride to catch up with our barge. Start early, be back by
2 0r 3ish to enjoy some time alone, and to see the city. I would have liked to eat dinner in most towns instead of on the boat. More time to enjoy the place and free time for ourselves after the ride.

Thank you

8 augustus 2017
Review zonder uitnodiging
Logo Eurosail Travel

Antwoord van Eurosail Travel

Dear Eurosail traveller,
We are very sorry to hear the Bike & Barge tour you booked with us did not match your expectations. We will take your comments to heart. We will tell the guide to pay more attention to the individual needs of the guests. Also we will speak with the captain about the presence of the dog. Usually a dog on board is not a problem, but the dog should be kept apart if the guests ask for it. We are happy to hear you enjoyed the food and the helpfulness of the first mate.
With kind regards, the Eurosail team

Beoordeeld met 2 van de 5 sterren

Perhaps not the best choice

The concept of a barge and bike trip was great, the barge was not posh but adequately what I expected, the bikes were comfortable, and the locations for cycling and the terrains were what I expected as well. However, the firing of the chef with no replacement, poor meals, repetitious choices for lunches, few snacks or water at the end of a day's cycling, limited air conditioning and the inability to extend the day's ride for more miles or to cycle faster were not what I expected. I could not recommend this to any of my cycling club members without some reservations about the quality and flexibility of the trip.

8 augustus 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The crew on the Iris was the best

The crew on the Iris was the best! They were friendly, helpful, professional and fun. The food was great, the barge was always sparkling clean, the bikes we're well maintained. I can't wait to book another trip!! Thanks Lenny and crew!!!

8 augustus 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everything about this tour was 5 star:

Everything about this tour was 5 star:
1. The guides
2. The accommodation
3. The food
4. The bikes
5. The cycling routes.
I recommend this tour on the river Maine for the above reasons and for the beautiful towns visited on route.

8 augustus 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Europe from another perspective

Every bike and barge experience is different and the company makes each experience for the participants. This company offers a variety of choices for each day's activity for every traveler with personal attention for the participants, excellent accommodations, meals and educated guides that offer background knowledge along the way making each day meaningful and memorable. I highly recommend this type of sightseeing for anyone who enjoys being outdoors and seeing the countryside at a leisurely pace and from a perspective not common to most tourists, whether it is a daily bike ride or a leisurely barge ride.

8 augustus 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Time Had By All!

Many of us from our biking club did the Bike and Barge from Amsterdam to Brugge. We loved it! The staff, food, and accommodations were top notch and we enjoyed every minute of our trip.

8 augustus 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a wonderful experience

We had a wonderful experience, all the way from booking to the taxi back to the train at the end of our trip. Jossie was very helpful over e-mail prior to departure. Once we arrived in Amsterdam, the staff and captain of our boat were great. The guides were great, and we loved the small group of just 22 persons, with 2 guides so we were able to split our groups into the "fast" group and the less avid cycling group, so everyone was comfortable. Both groups joined up for lunch etc.
The food on board was wonderful, the accommodations small but clean and comfortable. We loved this very stress free way of traveling, did not have to worry about a single thing, they had everything from meals to ferry rides and bikes taken care of completely, all we had to do was go along for the ride and enjoy. We are going again in 2017, this time in France!

14 juli 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tulips in April

A beautiful clean well equipped ship with a crew that loves their job. The food was probably the best I have ever had on any ship! Or guides were well informed and knew their "stuff". They conformed well with the personalities on the tour. I cannot say enough about the enjoyment I experienced on this tulip tour trip! I will be back for another adventure!

13 juli 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bike and Barge Extraordinare

I have worked with Eurosail for over ten years as a tour director. However, I had never sailed on one of their barges until just last month. It is everything that is advertised and more. The crew and guide were excellent. Attention to the details was always there. The meals were wonderful with a lot of variety. The bikers enjoyed the the ride and the special sites along the way. And the best part is that you don't need to pack your bags each morning before setting off on a ride. I highly recommend the services of Eurosail to anyone looking for a complete biking experience.

11 juli 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our finest bike and barge trip ever on …

Our finest bike and barge trip ever on the Fleur and also on Coming Home. Fabulous cuisine , fine bikes, great staff and captain.
Really appreciate the town hike and visits on the afternoon and evenings.
We have recommended to many friends and are scheduled to be back in August this year ending in Paris.
After biking through Europe on our own for many years it is a real joy to have the affordable luxury of the family-owned Eurosail experience.
Spense Havlick Boulder Colorado USA

10 juli 2017
Review zonder uitnodiging

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