Evans Halshaw - Kia Hull Reviews 

my telling the truth and doing the servicing properly in the first place

They are scammers, I will advise people not to buy cars from them.
They sell bad cars and refused to refund your deposit.
They are not reliable

A friendly greeting on reception and car ready in 80 minutes ! I did have a couple of concerns which I'm told were not problems. However I trust this has been noted in your records. It has in mine !

parts priced and quoted without vat made them expensive.

Work carried out under warranty to full satisfaction

Great service and want to single out Mason and Ryan. Treated me well and made everything very clear. I never got the car but as I was treated so well I will be back when looking for a car again.

All goes really well when waiting for the service to be done, the only thing it is very draughty in the waiting area.Other wise no complaints.

quick, efficient courteous and a great car clean!

Excellent service from Sophie on the service reception. She managed get my car done so I could wait for it. Thank you Sophie 😊

What can I say about the the lovely young lad Mason Wilson he definitely went above and beyond ,he was so polite and helpful thank you Mason

I found them to be efficient and informative . The gentleman Roy , collected and delivered my vehicle was so well mannered and polite ..well done to him

Made a telephone enquiry about a car I had seen on Autotrader and was impressed with how friendly and informative the salesman Ryan was. So much so that my husband and I drove over the bridge to Hull ( a 45 minute drive) We were met by Ryan who then arranged a test drive for me with Mason. What a lovely lad Mason is! A truly happy guy who worked had to build a good rapport with us. He wasn't pushy and answered any questions I had courteously, and was both personable and professional. Needless to say a good deal was done and 3 days later I drove off the forecourt in my new car. Mason, I feel you will do well in the future in whatever you do as you have a brilliant attitude. Keep doing what you're doing and don't change. P.S You're a great dad too!

I was dealt with quickly and efficiently by the receptionist and my car returned to me clean and serviced.

Super service, competent workforce, pleasant surroundings, good coffee.

Arranged to test drive a new Sorrento - could not decided between the diesel and the hybrid model so arranged to test drive both on the same day (agreed with the dealership representative in advance)- we had to travel quite a way and on arrival they had made no arrangement for either - however did make the diesel available and said they would get the hybrid ready - however on return from the first test drive the sales man said “the powers that be wouldn’t allow the hybrid to go out” - (the salesman also did not know much about the car he was trying to sell as could not be bothered or to answer simple questions. We have been KIA owners for over 10 years but will now elsewhere due to the can’t be bothered attitude of Evans Halshaw

Great service , staff was helpful .
Many thanks .

No problems att all, service brilliant and staff very friendly. Thankyou once more.

Evans Halshaw (Hessle) always give me first class service. They collect my car at the appointed time, and deliver it back at the time they said, with everything done as I asked. Documentation is superb, with everything they have done accounted for in detail. I can only congratulate them on annual on-going care of my car.

Updated July 2024:

The poor after sales service continues at Evans Halshaw Kia in Hull. I recently hit a bird in the car resulting in a damaged front bumper. I contacted EH to see if they could help with the repair. My enquiry was passed on to someone else and that was the last I heard. I called this person who said they weren't aware of the issue even though I was copied in on the e mail that was sent to them. They said they would get someone from the appropriate department to contact me. No one called back. I called the dealership again two days later and managed to speak to someone who quoted for the parts and said they would call me back once they had a figure for the paintwork. I did get a call back this time only to be told that they don't sort paintwork anymore. I was recommended an independant accident repair shop elsewhere and they would have nothing to do with the repair. I just felt the dealership just couldn't be bothered to sort out the repair. Be aware, although the initial buying experience may good, once you have driven away they just don't want to know you.

The experience up to the point of handover was excellent with good communications. However, once handover completed, and all documents signed that was the last I heard from the sales department. No follow up to see how things were or if I needed anything assistance with anything. There was a problem with the car which could not be resolved on the day and it took a call to Kia Connect services before I got a call back from the dealership to book the car in. Thankfully, the issue was sorted in the day and I was loaned a car while mine was with the service department. I have had no follow up from the sales department at all since collection day, however, the service technician was very good and explained things very well.