Evans Halshaw - Vauxhall Middlesbrough Reviews 

Always get a very warm welcome off Angela the senior service advisor, Angela always keep you updated on progress of vehicle, and offers great advice on how to pay through bumper scheme which I found very good as no need to pay in one lump sum so spread the cost interest free

Perfect experience as always service was done faster then I thought so always great , Angela on the deck was absolutely wonderful so helpful and told me anything I needed to know, service is always brilliant I would never go anywhere else always recommend this company to everyone, customer service is spot on , timing perfect and fitted around my life overall I’ll see you all next year for my smooth service again.

The service I received was excellent. Angela and her team were very professional though out the whole experience. Angela called me with regular updates though out the day and I received a follow up call the day after from Angela to see If the car was running ok and if I was happy. Totally recommend the Middlesbrough team

No waiting around as soon as I walked in I was greeted with a warm welcome an offer of help. I was directed to the service desk to leave my car key for a service provisionally booked . The lady was very lovely friendly and helpful . Customer service was excellent and was lovely to be greeted by my first name when collecting my car later.

On leaving the garage after a service I got a puncture / screw in tyre. There was no wheel locking nut so unable to get the wheel off to carry out repair. I Contacted the garage and initially was not satisfied due to lack of communication and miss communication. Eventually after several attempts to get this rectified I spoke Angela. Both Angela and Darren Immediately dealt with my concerns. I was able to get the car back to the garage and new locking nut was ordered and work on repair was completed.
As always they went above and beyond to put things right and quickly dealt with my concerns.

Went for annual service found lots wrong technicians brilliant drives like anew car Angela kept me informed all the way deserves a rung up the. Ladder 10 out 10

Don’t be fooled by these reviews I’m an ex motor trade professional of 20 years experience. I visited this branch today with my daughter and I have to say the salesman was poor, because we wasn’t interested in finance and all the products they offered a poor p/x price the whole experience was disappointing we went to JCT 600 seat in Leeds to see a similar vehicle these guys are so professional we inquired about this vehicle the week before on line and they insisted on them sending us a video of the vehicle when we arrived to view it the whole experience was so different to Evans Halshaw Middlesbrough the p/x price was a £1000 more regardless of cash or finance or products so we purchased the car and also decided to take gap insurance and an extended warranty.

Excellent customer service from the receptionist. Extremely helpful and dealt with all our enquiries.

Fixed my minor issue with car bought from EH Horsforth branch and then returned it after a wash and clean!
Good communication much appreciated

Still waiting for a phone call from service management after reporting a fault on 21st August 2025. Took car in and was told they would need a contractor to repair the work and would come back to me. Took the car back in October and was told they would order parts. Chased in December I'm eating for a call back. Served them with 14 days notice to have the issue resolved you'd think after service that you would at least get a phone call back. Car purchased 14th August. I hope they have a new car waiting for me as the clock is ticking. Would never ever purchase a car from these again.

Car taken in as oil light had come in fleetingly they said it needed a service even though it had been serviced as per the makers recommendation at 12000 miles, garage used 9000 miles servicing as they use Haynes manuals as guidance. Really disappointed in the garage think they’re not looking at customer satisfaction just trying to make customers pay even though they might not need the work doing.

Car went in for routine mot, as always experience was first class. Angela was my point of contact, she was amazing as always, kept me upto date with any issues. Aftercare was top notch. Would highly recommend, the staff team go above and beyond everytime I've visited the site

Great service from start to finish, I was greeted with a warm welcome from Angela on the service desk. I was updated throughout the time that my vehicle was in the workshop and the work was completed in a professional and timely manner. Would highly recommend Vauxhall Middlesbrough.

I'm happy with the service I've received from Evans Halshaw service department in Middlesbrough.

Excellent service.Staff helpful and friendly. Angela, on service reception, keeps me informed on progress and any work needed beyond the service plan. Finally a video showing detailed information on the condition of the vehicle completes the process. Throughly recommended.

The staff were very helpful friendly and knowledgeable. It was the best experience I've had taking my car for its service.

Sold my car here, easy and great service. Talked me through the whole process.

Went to have a look at a car in Sunderland the sales person was not interested at all went to this site same company the sales person was good found a car liked it was making a deal on it asked about the safety check they do before hand got told everything was great asked about the tires as two looked a bit low got told if they are 3mm they are ok on a sales bored in the car show room 3mm tyre is 70% worn I got the car BUT I have to take it back 1week later to get new discs and pads on the front they done them straight away but am a little worried about the safety inspection they did before hand.

Picking my sons car up everthing was so easy