Ewatchparts Reviews 

195
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Very good communication, fast shipping, reliable webshop. My only gripe is about the quality. The product I received looked slightly different from the photos, but in the end worked with my watch.

Beoordeeld met 5 van de 5 sterren

They are so helpful! I have made many orders and each time they ask me for confirmation of item, offer additional help and feedback. I’ve been able to get many watches back up and running with their h... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a $1500 diamond bezel from them and it was gorgeous. Retail stores were asking upwards of $4000. Great product, fast shipping and awesome communications. Had replies within 30minutes durin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I hunted high and low for a replacement band for my husband's Citizen watch, and eWatchparts delivered in spades. Not only was the band a perfect fit at a reasonable price, but the shipping speed was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogefabrikant
  2. ook in
  3. Horlogereparatieservice
  4. Sieradenfabrikant
  5. Vereniging of organisatie

Geschreven door het bedrijf

Ewatchparts carries a huge selection of aftermarket/generic watch parts for many major watch brands like Cartier, Rolex, Hublot, Tag Heuer, Omega, and many others. We carry leather watch straps, rubber watch straps, stainless steel watch bands, sapphire crystals, extra links, inserts, and much more. All items ship from Texas, USA and come with a 30 day no hassle return policy. We have over 25 years of watch parts experience. 100% Satisfaction is Guaranteed or your money back.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

195 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(195)

160 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

A real disgrace of a company

A real disgrace of a company. After three months of waiting for an order, it still hasn’t arrived and has apparently been lost. They refuse to take responsibility or issue a refund. They keep giving the same response, shifting the blame to the courier company.

Do not buy anything from this company. They are neither serious nor reliable.

2 juni 2026
Review zonder uitnodiging
Logo Ewatchparts

Antwoord van Ewatchparts

We do not show any order under this name; we reached out for further information about this customer but did not get any response. We have over 250,000+ satisfied customers and been online sellers for over 25+ years!

Beoordeeld met 5 van de 5 sterren

Superb customer service

Superb customer service. Part was exactly how described. Identical to others and fit perfectly. Delivered before expected.

22 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

I had questions before I ordered

I had questions before I ordered, and I got a fast and helpful response. Really solid customer service, fast shipping, and the product is perfect.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

Thank you for your review!

Beoordeeld met 3 van de 5 sterren

BUYER BEWARE - RETURNS ARE CHALLENGING

UPDATE 5/29/26 - After a lot of frustration they made the decision to do the right thing and offered a refund. Not sure why this didn't happen earlier and in the end they fixed it!

I ordered 2 bands from them. They are definitely cheap bands. They shipped the wrong size on one of them so I returned it. They received the package on 5/5/2026. It is now 21 days and they have done nothing but make excuses, all kinds of B.S. from Gerard. We only do credits on Tuesdays and Thursdays, we are processing it, we lost it and had to reach out to the post office to find out where they left the package, we are looking into it.

UPDATE - FRUSTRATED - THEY MADE UP A BUNCH OF EXCUSES AND THEN ASKED ME TO REMOVE THE BAD REVIEW. I AM NOW BEING TOLD THE ITEM WAS RETURNED USED., EVEN THOUGH IT WAS NEVER TAKEN OUT OF THE PACKAGE BECAUSE IT WAS THE WRONG SIZE.

HERE'S THERE EMAIL

From: sales
Sent: Wednesday, May 27, 2026 9:28 AM
To: Joseph
Subject: A shipment from order 57613 has been delivered

Can you remove the low rating you left us online as we strive for customer satisfaction.

I REPLIED:

On Wednesday, May 27, 2026 at 11:42 AM, Joseph wrote:
Why would I do that? I just reported my experience, which was incredibly poor!
Just because you strive for something doesn’t mean you accomplish it.
• You sent the wrong product
• You lost the package I returned (for 3 weeks)
• You didn’t escalate the incident
• You sent me emails that were misinformation
• I had to reach out multiple times… ALL FOR $25

I don’t think so…

UPDATE 5/27/2026:
The package was never opened because you shipped an 18MM band instead of the 19mm. You lost the package for 3 weeks stating you had to contact the post office to see where they delivered it.

FYI: When you ask someone to remove a bad review even though it is factual, you are trying to reshape the truth.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

We have been in business for over 25+ years and have over 250,000+ satisfied online customers.

We show the 1 item you mailed back to us was in used condition and not in brand new condition as originally sold to you! We are not able to process any refunds if the item mailed back to us is not in the same condition as sold.

Also we show the item shipped was correct per the listing and per selection by the customer at checkout. This was a variation listing that has a selection to pick at checkout.

ALL items come with a full return policy but items must be returned in same original brand new condition.

Beoordeeld met 5 van de 5 sterren

Trustworthy Company

Trustworthy Company, they stand by their products. They also provide Hassle Free return and return label.

22 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

Thanks for your feedback; let us know if we can assist further.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Found the perfect replacement band for a vintage 60’s Rolex OP. Looks great!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!

Beoordeeld met 5 van de 5 sterren

Love the bands and all the options

Love the bands and all the options. Quality materials.

18 mei 2026
Review zonder uitnodiging
Logo Ewatchparts

Antwoord van Ewatchparts

Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!

Beoordeeld met 5 van de 5 sterren

I am very happy with the replacement…

I am very happy with the replacement bracelet screws for my Omega Aqua terra . Perfect fit, good price and fast delivery.

11 mei 2026
Review zonder uitnodiging
Logo Ewatchparts

Antwoord van Ewatchparts

Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!

Beoordeeld met 5 van de 5 sterren

Great product

Great product, awesome customer service, fast shipping. I highly recommend Ewatchparts!

14 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!

Beoordeeld met 5 van de 5 sterren

Excellent parts, Great Customer Service

I have been buying watch parts from Ewatchparts for several years now and I am continually impressed and satisfied with the experience every time. Any time I am working on a watch and need a specific part, they are my go-to source for certain pieces. The quality is great and the turn-time is fast. Much appreciated and definitely recommended. Thank you, guys!

13 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!

Beoordeeld met 5 van de 5 sterren

Ewatchparts was efficient and fast

Ewatchparts was efficient and fast. Sent me the exact watch band/links I was looking for in a couple days. Very Satisfied and highly recommend them!

8 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!

Beoordeeld met 5 van de 5 sterren

Great quick service

1 mei 2026
Review zonder uitnodiging
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Antwoord van Ewatchparts

Thanks for taking the time to leave us a review; if you need anything in the future please let us know.

Beoordeeld met 5 van de 5 sterren

Fantastic

Fast shipping, quality parts, trustworthy seller

1 mei 2026
Review zonder uitnodiging
Logo Ewatchparts

Antwoord van Ewatchparts

Thanks for taking the time to leave us a review; if you need anything in the future please let us know.

Beoordeeld met 5 van de 5 sterren

I ordered a watch band for my tag heuer…

I ordered a watch band for my tag heuer carerra and the band exceeded expectations.

1 mei 2026
Review zonder uitnodiging
Logo Ewatchparts

Antwoord van Ewatchparts

Thanks for taking the time to leave us a review; if you need anything in the future please let us know.

Beoordeeld met 5 van de 5 sterren

Excellent

Had an oddly shaped bezel insert in stock that I needed, Click to doorstep was fast and got exactly what I needed along with a few notes about care for that part.

27 april 2026
Review zonder uitnodiging
Logo Ewatchparts

Antwoord van Ewatchparts

Thanks for taking the time to leave us a review; if you need anything in the future please let us know.

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