Exide Technologies Reviews 19

I had a very disappointing experience with this company. After my car battery failed, RAC confirmed that it should be replaced under warranty. However, the company refused to honour the warranty and declined to replace the battery.

On top of that, when I previously contacted their customer service to explain the issue, I was charged around £7 for the call—only to receive no meaningful help.

Overall, this has been a frustrating experience and a complete waste of both time and money. I would not recommend this service.

Constructeur et diffuseur des batteries FULMEN Exide Technologies met sur le marché des batteries qui sont largement défaillantes puisque la 1ère batterie achetée n'a duré que 14 mois et 5279 km et la seconde, remplacée sous garantie, n'a duré que 32mois et 9762 km.
De plus Exide Technologies est de la plus grande des mauvaises fois en répondant complètement à côté lorsque l'on présente une réclamation.
FULMEN était une marque renommée, aujourd'hui c'est un produit à fuir.

I purchased a pair of EP800 AGM batteries and E mailed Exide asking how to interpret the markings to give me a date of manufacture. I waited 10 days but no response so I resent the E Mail and a week has passed and still no response. I rang their customer number, which was a waste of time as they were unable to find anyone who could answer the question. To add insult to injury the number is an 0845 number, so expensive to call. I note from other reviews that Exide have a reputation for displaying utter disdain for their customers and my experience shows that they at least consistent in this contempt

EF1202 start battery shorted one cell after 13months. Only 12 months warranty.

Batterie morte au bout de trois mois. Ne prend plus sa charge

I have bought the EXIDE car battery 3 days back and was advised to log on net to get the warranty but not getting OTP from their side and called up and also sent email but no response. Very disappointing

Jag köpte ett tudorbilbatteri som dem sa har 1 år och efter 6 månader så åkte jag åt mekaniker som sa att batteriet funkar inte.
Jag försökte nå kundservicen som var otroligt dåliga och sa att garantin inte gällde.

If you are thinking of taking Exide battery, I would suggest to change your decision and go with another brand.
Reason:
1. They have the worst Customer service centers. They do not have any control on their service centers because all these service centers are not owned by exide, but they are affiliated ones.
2. Actual exide support team/staff are helpful and understanding but everytime when there is a problem we cannot reach the exide team, normally people go to customer service center and have to be ready to face the humiliation and disrespect

If I could leave less than one star I would for their product and customer service. Bought battery with 4 year warranty, failed after two. Exide phone number doesn't allow you to connect so filled out a contact form. This is two weeks ago, no reply. Save yourselves some money and dont buy an Exide battery, they're rubbish and its impossible to get hold of the manufacturer. Avoid Avoid Avoid!

La note moyenne ne me surprend pas. J’ai changé la batterie de ma moto et le revendeur m’a proposé une Exide car il s’agirai de la monte d’origine. Au bout de 14 mois la batterie ne fonctionne plus et je suis obligé de la changer.
3 raisons d’Insatisfaction :
-Une durée de vis de 14 mois beaucoup trop courte.
-Un refus de prise en charge sous garantie. La garantie obligatoire de 48 mois en Europe pas appliquée.
- Et le pire de tout, malgré 2 messages laissés sur le site de l’entreprise, aucunes reponses.
Évidemment j’ai remplacé la batterie de ma moto , mais j’ai choisi une autre marque car, si la satisfaction client est si peu préoccupante pour cette marque, les autres marques meriteront notre confiance.

Just avoid! There's no such thing as extended warranty for Exide. Forget it. Bets bit, their "customer service" line is a paid for 0845 number, an utter joke.
I've been told they're nor reliable for the extended warranty (of 3 years), go to the seller, and best of luck, the seller said it's only two years on their side, best of luck. Funny enough never ever had a battery dying just after two years, most lasted around 5.
If you think it's a great deal, think twice, unless you believe in pure luck, or have the willingness to fight them to the bitter end.

Lieng , not fullfield theyr warranty

They put 4 years warranty , but not onest not trusty

Kvaliteten af disse batterier er ikke ret gode. Nu er det anden gang jeg skal ud og købe ny batteri til min bil blot efter godt 3 år. Kunde supportren svare fint, men de de har ikke tænkt sig at gøre meget for kunden. Så spild ikke tid hvis dit batteri er en dag over 3 år OG det er cirka det som mine batterier til min bil har holdt!

I wish a read those reviews 3 years ago. My 2021 Exide Premium EA770 battery died completely after 3 years and 2 weeks of service. Confirmed by experienced and qualified “battery guy”. The worst battery choice I have ever made.

Do not buy these batteries, my Exide car battery failed within 3 years of purchase. Exide unwilling to help or replace although it failed within warranty period.

So spent 2k with them 3 months ago going with there recommendations. To them have the FLT battery condemned 3 months later needing to be replaced.at a cost of 5.6k. Not once did they originally say the replacement cells would only last 3 months. And refuse to discuss on the phone. And offer no discount or support considering they came out 3 months ago. If they had said originally this repair would only last 3months or even 12 months would have just replaced it there and then. Just out to get your money. Poor after sales support. Don't use

Avoid these batteries. Have had several defect and dead battieries that you can`t charge anymore. Bad support.

Do not buy these batteries, my Exide car battery has failed within 3 years of purchase. Exide customer unwilling to help or replace although sold with a 4 year warranty.