Expert Verdict Reviews 3.290

A product I had been looking for for sometime to exactly meet my requirements HOWEVER they advised me it was on it's way but never arrived so took it up with them.
The use EVRi for deliveries whose service is well known for their incompetance so in the end they have had to give me a refund.
Sadly they are unable to do any better and I see I am one of many customers who have suffered similar experiences. WILL NEVER USE THEM AGAIN SADLY

Safety 4 Steps Ladder is very very Strong and so Sturdy well Built. Great Quality Metal Frame and the Non Slip feet 👍😊😊 so useful and strongly well Grips and not falling down

10 out of 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

And including the Heavy Duty Hurricane Door Mat's great quality thank you very very much Expert Verdict 😊🙂

I loved my walking seat that I bought July 23. Great for waiting at airports especially. My mobility was very poor so I used( never abused) my walking seat till I had BOTH hips replaced August 24. Then it went in the cupboard until my art class March 25. Halfway through the class it gave way the plastic seat completely torn,and me and my pastels on the floor. SO luckily I was alright,but I do need to WARN anyone thinking of buying it that it’s an accident waiting to happen. I was well under the weight restriction too. Such a shame as the concept is great

Beautiful boots. Very comfortable and fit well
Reasonable prices catalogue spreadsheet out good range of useful and attractive products

Excellent service and fast dispatch of order.

I am still waiting for my order you said it was sent on Oct 23rd 3 TUBES OF Glucosomine gel to my address 10A Honethill ROYAL WOOTTON BASSETT . But it has not arrived Evri say they have not received it

The Gazebo was beautifully packed with good instructions on how to put it up. Very good quality product.
Thankyou for sending this product quickly & delivery was secure..They were efficient, friendly and swift.

Waited over 2 months for my item to be delivered only to be told today that my order has been cancelled. Disappointed!!!! Lets hope that my refund of £152 dosen't take as long!!!!!
Its a shame because this company offers some really unique stuff, shame they can't sell it!!

I was disappointed at the time it takes to deliver my parcel. Your invoice states that it will arrive in November. Could you possibly deliver my order any sooner '

I’m thrilled with the water Heater and we can always rely on our delivery. Excellent Buy!

Placed an order for a water mirror online and didn’t receive the product on time. No updates from Expert Verdict were shared beforehand. I had to chase for updates with their customer team who kept postponing the delivery date and kept failing in communicating with me. After a month and a half, I cancelled the order. To say that I’m disappointed with the experience it’s an understatement.

Very disappointed with this delivery. parcel left just inside main downstairs door.My ninety years old husband had to struggle to the lift along the passage way and then from the lift on
the third floor to put flat.

Website is shocking. I even wondered if I’d been scammed after placing order, as the whole search and transaction journey is poor. My item came without the battery or charger, and is clearly labelled as included on the order receipt. The price I have paid is more than the item plus delivery? Customer services line tells me they have a queue with any customers, and then the line cuts off. Have sent an email, hoping to get a response. Very archaic operation, and very poor customer journey.

My friend ordered a lamp which was not suitable and was returned eventually by Evri. A refund was not received despite calls to a very expensive phone line, which in itself is disgraceful. She is still trying to obtain the refund but via email now due to the cost! I would avoid this company.......

Once again they gave it to Evri/Hermes. 10 days later and no one knows where it is. Evri produced no tracking and EV won't reply to emails. Use your bargepole and avoid this circus.

While the products ordered will probably be OK and arrive on time, the website is a disaster. It takes an unconscionable time to search for a desired item because of the strange way they are categorised and a complete lack of being able to search by name or the catalogue number. This renders the 'through the door' catalogue as useless.

0RDER NUMBER 7705348 CONFIRMED 2ND APRIL NOT DELIVERED BY TODAY 11TH APRIL, DELIVERY WAS SUPPOSED TO BE 5-7 DAYS

Bought my mother a handbag for her birthday as she received the magazine and chose it, ordered well in time for the event only for the email to state it would take till the 18th march I ordered on 25th Feb just for reference then the 18th rolls round and nothing arrives... entered tracking info doesn't work then called number doesn't work at this point I'm livid as there has been no thread of info to reassure me I haven't been scammed.. finally found a cs number only to speak to some dopey woman who sounded like she'd rolled out of bed who could then not offer me a refund for the rubbish service id received and didn't care about it enough to even apologise I now have to wait a further 3 weeks or so to see if they can be arsed to send me my purchase! whoopy doo.. my advice for this business is to sell the stock to a more successful platform like Amazon and let them handle your customers.. so annoyed buy with caution.

I ordered and paid for two Mattress Fresh deodorisers online. However, only one was delivered, and my subsequent emails and phone calls to customer service have been ignored. It's a shame, because the product itself is good, but I'm afraid I won't be ordering anything from this company in future.

I bought a set of four belts priced at £14.95 and paid £6.95 postage. Unfortunately the belts didn’t fit through the trouser tabs and had to be returned. I checked the return policy and it stated that if they were returned via an Evri return shop it was free. I did and received a refund of only £8. When I rang to query I was told I was charged £6.95 return fee. I have emailed twice and they are pointing to the top of the return policy where it says £6.95 will be deducted from the refund. I have informed them that it states at the bottom of the returns policy if it’s returned to one of their return points it’s a free service. I found the lady on the phone to be rude and even in the emails the reply was curt they just didn’t want to know. I will never shop with them again. Postage has cost me £13.90 for belts that were only just over £14 and still I have nothing to show for my money. An appalling, cheating company!