Première commande. Très bonne expérience. Produit conforme, livré rapidement. Vraiment, aucun problème avec ce site et ce produit venant des USA. Commande effectuée le 22 juin 2026. Produit arrivé l... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ho fatto un acquisto e dopo 2 mesi non era ancora stato spedito, dopo aver scritto al servizio clienti molte volte, non ho ricevuto risposta, allora ho fatto una recensione negativa, eed hanno rispos... Toon meer
The product and any reply has not received finally. I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification. Even after e... Toon meer
This product is terrible! Waste of money battery died after one application! You can’t replace the battery also so you need to buy another tray! There are much better cheaper trays elsewhere. Also... Toon meer
Bedrijfsgegevens
Contactgegevens
Newport Beach, 92660, Newport Beach, Verenigde Staten
- 1-800-651-8931
- Contact@expertwhitegel.com
- www.expertwhitegel.com
2,2
Slecht
366 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Waited over 4 months for delivery.will…
Order was placed on 7th May arrived 1st August.I would not call this good customer service.
6 augustus 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Jean
You placed your order just over 3 weeks ago (not 4 months). Our website clearly states there are delays in shipping to international destinations due to COVID. Your item was processed through a facility in UNITED KINGDOM on July 22, 2020 at 4:21 am. It should arrive in the next week
Regards
Customer Care
I will never use this company again!
I never received the product and the company is refusing to refund me.
23 juli 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Rachel
We have tried to track your order and although the pandemic has seen massive delays in deliveries worldwide , which is why we asked for your patience - it does seem that your parcel has gone missing in transit. With that in mind we have credited you for the value of the product (and shipped a replacement order at no additional cost as an apology for the frustration). Sincerest in this crazy time. Customer Care
WOULD RECOMMEND
Delivery to U.K took longer than anticipated due to postal issues caused by COVID-19 but item was posted soon after order and the customer service that I received during the unavoidable delay was first-class. Would definitely recommend 👍👍
18 juni 2020
Review zonder uitnodiging
5 star very happy with product
5 star and very happy with the product
4 juni 2020
Review zonder uitnodiging
I'm from the UK and ordered a teeth…
I'm from the UK and ordered a teeth whitening product from this company on 7th May. It's 3rd June and the product is still in the USA. Nobody has returned my emails asking for a refund. This company just take your money, leave you without your product and then ignore you. Avoid at all costs!
3 juni 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear David
We apologize for the delay in responding. We were attempting to track your order, It has been quite chaotic tracking orders during this pandemic. We shipped placement and emailed you seperately.
Warm Regards
Customer Care
Fantastic
Fantastic, really whitens my teeth. Easy to use. Fast delivery too.
26 mei 2020
Review zonder uitnodiging
Received but after 1 month
I received my order but it took over a month to arrive
24 mei 2020
Review zonder uitnodiging
Absolutely amazing product
Absolutely amazing product! Just ordered another 20 refills!
Would definitely recommend to everyone!
22 mei 2020
Review zonder uitnodiging
Very bad service,
Very bad service,, I ordered weeks ago and still no product . Still waiting to hear from them ???!!
22 mei 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Julie
We apologize for the delay. International shipments seem to be taking longer due to COVID-19 shipping precautions. Please be patient, your order will arrive. This delay is beyond our intended high level of customer service. Apologies once again.
Customer Care
Great service
22 mei 2020
Review zonder uitnodiging
So far so good
So far so good. My order came so quick...and the products are super easy to use. .love ot!!!!
21 mei 2020
Review zonder uitnodiging
I haven't received it
21 mei 2020
Review zonder uitnodiging
I am still waiting on an order from…
I am still waiting on an order from April, not here and no correspondence, this feels like a scam!!!!!
19 mei 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Lesley, we have been in contact with you (and shipped a replacement order on 4 May. We apologize for the delay, both USPS and ROYAL MAIL are taking longer than normal to deliver. It is very frustrating both for yourself and us as we pride ourself in stellar customer service.
We once again apologize for the delay. otth orders should arrive soon.
Warm Regards
Customer Care
Almost 2 months!
I still have not received my order after almost 2 months. I have no update on my order and no response from enquiries I have made about it. I appreciate there are issues with COVID-19 but when I ask for an update I expect a reply. Poor.
18 mei 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Chris
We are responding as quickly as we can to enquiries. No one expected these delays. We are respoonding to each and every query personally, so we are sorry if we n=may have not got to yours yet> Here is an update on your order:
Your item departed a transfer airport in LONDON, UNITED KINGDOM on May 19, 2020 at 7:51 am. The item is currently in transit to the destination.
Warm Regards
Customer CAre
It has been almost 2 months and still…
It has been almost 2 months and still have not received the gel.
Would give a 0 star if possible.
18 mei 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Blaine
We are beyond sorry that your order has been delayed. It is genuinely beyond our control. Postal companies slowed the movement of mail to keep their staff safe as well as a lack of air transportation since passengers were not flying created a backlog of orders not being delivered on time. Be assured, your order will arrive. We have customers receiving orders every day. Mail is moving fast again.
Warm Regards
customer Care
I have not received my order and…
I have not received my order and company is not responding
16 mei 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Leanne, we are sorry that you needed to leave this review. We pride ourselves on customer service. We respond to all customer queries and it is taking longer than usual at present. We apologize for the delay with your order. It will be delivered. We are at the mercy of the shipping companies and Royal Mail. Things have been severely impacted by the pandemic which is beyond our control, Warm Regards and apologies again. Customer Care
Very effective and fast results!
Very effective and fast results in just one session, my teeth were much brighter and whiter!
15 mei 2020
Review zonder uitnodiging
The Customer Care service at…
The Customer Care service at Expertwhitening is excellent - especially with the current worldwide difficulties. The products are good, the price is right and from a personal point of view living in London / UK - I highly recommend the company.
Sandra G Hammond
14 mei 2020
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Thank you Sandra. A positive review in a time like this means alot to our team !
Thank you.
I wouldn’t deal with this company
I wouldn’t deal with this company. A month gone, emails sent & still no goods received and only generic emails. Totally unsatisfactory!!
13 mei 2020
Review zonder uitnodiging
The internal packaging was too small…
The internal packaging was too small for the contents of 20 professional teeth whitening syringe'. It had split and all were loose inside the envelope. The delivery tracking system failed at week 3 and they finally arrived after week 7. Given the Covid 19 I appreciate delays were inevitable. I would recommend improved packaging. It looked as if it had been tampered with.
12 mei 2020
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.