ExprtWhteGels.com Reviews 

366
TrustScore 2 uit 5

2,2

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Beoordeeld met 5 van de 5 sterren

Première commande. Très bonne expérience. Produit conforme, livré rapidement. Vraiment, aucun problème avec ce site et ce produit venant des USA. Commande effectuée le 22 juin 2026. Produit arrivé l... Toon meer

Beoordeeld met 1 van de 5 sterren

Ho fatto un acquisto e dopo 2 mesi non era ancora stato spedito, dopo aver scritto al servizio clienti molte volte, non ho ricevuto risposta, allora ho fatto una recensione negativa, eed hanno rispos... Toon meer

Beoordeeld met 1 van de 5 sterren

The product and any reply has not received finally. I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification. Even after e... Toon meer

Beoordeeld met 1 van de 5 sterren

This product is terrible! Waste of money battery died after one application! You can’t replace the battery also so you need to buy another tray! There are much better cheaper trays elsewhere. Also... Toon meer

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2,2

Slecht

TrustScore 2 uit 5

366 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,2

Alle reviews

(366)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I am very disapointed that I have not…

I am very disapointed that I have not recieved the gels that I ordered and paid for. I will proberably not use this company again now unless I hear from you very soon and receive my order. Thankyou.

10 mei 2020
Review zonder uitnodiging
Logo ExprtWhteGels.com

Antwoord van ExprtWhteGels.com

Dear Anette
We apologize. We throw our hands up in the air. We pride ourselves on a great product and excellent customer service. Covid-19 has disrupted our deliveries and there is nothing we can do about it. Apologies.

Beoordeeld met 1 van de 5 sterren

Not received item yet

Not received item yet , have sent several emails but have not heard from you once , poor show , very poor show !!! I’m very disappointed

7 mei 2020
Review zonder uitnodiging
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Antwoord van ExprtWhteGels.com

Dear Sharon, we apologize. We respond to every email we receive. We are not sure why we did not receive your messages.

We  apologize for the frustration.  Your business means a lot to us.  Orders seem to be taking longer than usual to be delivered due to the COVID-19 pandemic. This is beyond our control .  We are seeing delays in delivery in the UK right now. 

Thank you for your patience. We are all in this together. 
 
Warm Regards
Customer Care

Beoordeeld met 1 van de 5 sterren

One month and still no delivery

One month and still no delivery. Must be coming from the moon!!!

6 mei 2020
Review zonder uitnodiging
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Antwoord van ExprtWhteGels.com

Dear David, we apologize for the delays in delivery brought on by Covid-19. This is beyond our control. Your order should arrive soon.

Royal Mail issued this statement on their website:
Royal Mail Group (Royal Mail and Parcelforce Worldwide), as part of UK measures to minimize the spread of the coronavirus (COVID-19), Royal Mail Group advises that it can no longer guarantee service delivery standards that apply under UPU and associated or related bilateral and multilateral agreements with designated operators and any interested third parties, and is invoking force majeure and analogous provisions to any such standards.

Customer Care

Beoordeeld met 1 van de 5 sterren

Placed my order back on the 6th April…

Placed my order back on the 6th April and still hasn't arrived.
Poor delivery poor customer service & poor tracking overall absolute rubbish .

5 mei 2020
Review zonder uitnodiging
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Antwoord van ExprtWhteGels.com

Dear Alan

Covid-19 has caused delays in deliveries which is beyond our control. We apologize for your frustreatuon and the delay.

Customer Care

Beoordeeld met 1 van de 5 sterren

Unable to comment as after four weeks I…

Unable to comment as after four weeks I have not yet received said item not impressed

3 mei 2020
Review zonder uitnodiging
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Antwoord van ExprtWhteGels.com

Dear Rocky We  apologize for the frustration.  Your business means a lot to us.  Orders seem to be taking longer than usual to be delivered due to the COVID-19 pandemic. This is beyond our control .  We are seeing delays in delivery in the UK right now. 

Between a shortage of commercial passenger airlines to carry the mail and local authorities and transit/destination postal services shutting down or restricting services, sending international packages with the U.S. Postal Service will almost certainly result in longer transit times than normal.

Royal Mail Group (Royal Mail and Parcelforce Worldwide), as part of UK measures to minimize the spread of the coronavirus (COVID-19), Royal Mail Group advises that it can no longer guarantee service delivery standards that apply under UPU and associated or related bilateral and multilateral agreements with designated operators and any interested third parties, and is invoking force majeure and analogous provisions to any such standards.

Thank you for your patience. We are all in this together. 
 
Warm Regards
Customer Care

Beoordeeld met 1 van de 5 sterren

Long delivery

Ordered my whitening gel to the UK months ago. Can no longer find the order confirmation but I believe it was February. I understand it takes a while for shipping from LA but this has gone on for months. It wasn’t clear upon purchasing that shipping would take this long.

3 mei 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It has been about a month and my item…

It has been about a month and my item has still not arrived

29 april 2020
Review zonder uitnodiging
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Antwoord van ExprtWhteGels.com

DELIVERY DELAYS

We  apologize for the frustration.  Your business means a lot to us.  Orders seem to be taking longer than usual to be delivered due to the COVID-19 pandemic. This is beyond our control .  We are seeing delays in delivery in the UK right now. 

Between a shortage of commercial passenger airlines to carry the mail and local authorities and transit/destination postal services shutting down or restricting services, sending international packages with the U.S. Postal Service will almost certainly result in longer transit times than normal.

Royal Mail Group (Royal Mail and Parcelforce Worldwide), as part of UK measures to minimize the spread of the coronavirus (COVID-19), Royal Mail Group advises that it can no longer guarantee service delivery standards that apply under UPU and associated or related bilateral and multilateral agreements with designated operators and any interested third parties, and is invoking force majeure and analogous provisions to any such standards.

Thank you for your patience. We are all in this together. 
 
Warm Regards
Customer Care

Beoordeeld met 1 van de 5 sterren

My dissatisfaction with the service

I have not received my order and it has been over 4 weeks since ordering it

24 april 2020
Review zonder uitnodiging
Logo ExprtWhteGels.com

Antwoord van ExprtWhteGels.com

We apologize for the frustrations. Orders seem to be taking longer than usual to be delivered due to the COVID-19 pandemic. This is beyond our control . Our website does state that customers allow up to 21 business days for delivery overseas (this is not very usual), but we are seeing delays in delivery in the UK right now. Thank you for your patience.


Regards
Customer Care

Beoordeeld met 5 van de 5 sterren

The game changer is the after whitening…

The game changer is the after whitening gel which completely eliminates sensitivity. Previously I’ve used whitening gels and sensitivity has been so bad I couldn’t face it again but nothing this time and you only apply it for 5 minutes. Whitening gel is good. I’ve only applied twice so far, for 2 hrs each time and already noticeable improvement.

14 april 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

delivery

delivery - very poor
effectiveness of the gel - ditto

29 maart 2020
Review zonder uitnodiging

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