F1 Experiences Reviews 

Fantastic experience, everything very well organised, friendly and supportive team

My ticket person, Harrison, is always attentive to my requests. The F1 experiences staff is always involved in making the Champions Club a positive experience.
The Champions club at Imola, was a good time.

As Verstappen says: "simply lovely." Incredible, it couldn't be better. Perfect. If you love this sport, an experience to live.

Esperienza indimenticabile! Chi ama la Formula 1 dovrebbe fare un fine settimana con F1 Experiences almeno una volta nella vita. Tutto perfetto e ben organizzato. I trasferimenti tutti puntuali, l'accoglienza ottima, con cibo e bevande all inclusive.

Booked tickets for the Imola GP this weekend, through Formula1.com Ticket Store as really want to see Lewis Hamilton race for Ferrari in Italy - you think its going to be a reputable company as it claims to be the Official Formula1.com, but it's not an official ticket seller at all, its a re-seller and charges way above ticket face value (not that there's anywhere on their website that tells you this). Bought and paid for the tickets in Partenza 3 Grandstand, but website says that the seats are allocated around a week before the event. Turns out our seats are so low down that we have a barrier and a mesh fence directly in front of us, and limited track view (according to the Online chat at the actual circuit). I've paid over £1700 for two tickets and am so disappointed. Called F1.com 'Customer Services' to complain to be told nothing can be done and advised to try going to the ticket office at the track to see if they can do anything, or look for any spare seats higher up in the grandstand (Italian GP, there won't be any!). Then an apparently higher up person said she will have to look into it as she doesn't know the track layout and will email me back. Of course no email as yet, with 4 days to go, and from reading others' experiences, I don't expect anything will be done at all. So disappointed in this company, totally misleading, take your money and then give you the worst possible seats. Lesson learned, I will never use them again - Please always book direct and avoid the misleading Formula1.com 'Official' company.

The most remarkable aspect of F1 experiences is the customer service. I think anyone going into one of these events knows the race itself will be more or less what they expect from a sporting event. To me what set this leagues above anything else was the team at F1 experiences. To start with: Kai. I went online to look at possibly booking a package. Later that day I got a call from Kai asking if I needed any help or had any questions. He was not pushy at all. When I decided to book a package he was super helpful and even sent me a link with options to do multiple payments if I wanted to. He and the F1 experiences email then proceeded to answer any question I had, no matter how stupid it was, not only quickly, but friendly as well. Everyone at the race who was helping with scheduling and transportation was exceptionlly knowledgeable and friendly. The track tour, pit lane walk, and trophy photos were all extremely fun. All in all this was a great use of time and money!

Our F1 Experience in Miami was absolutely flawless from start to finish — and a big part of that is thanks to the outstanding support we received from Kai Murrai. From the moment we booked, Kai was there every step of the way, patiently answering every question (and there were many!), and ensuring that every detail was taken care of with professionalism, care, and kindness.

The hospitality, the access, the attention to detail — everything exceeded our expectations. It truly felt like a once-in-a-lifetime experience… that we now want to repeat again and again!

We're already planning our next race, and there's no doubt we'll be turning to F1 Experiences and Kai once again.

Thank you for everything — you made it truly unforgettable!

From transportation failures to the club facility leaking like a sieve to mediocre food this is NOT HOW TO SPEND YOUR MONEY. It’s not an issue of poor planning, it’s an issue of NO PLANNING.

Hate leaving poor reviews but I believe people should have a balanced view. There are many 5-star reviews on here but that has not been our experience. We booked with F1 experiences many months ago for a package for the upcoming race at Emilia Romagna in May. We have had barely any communication, and no support or guidance whatsoever. It is impossible to speak to anyone at the company by phone, and emails either take days/weeks at a time to get a response or disappear into oblivion. We paid £thousands for our long- saved for grandstand package, which is supposed to be a special trip for my daughter's 18th Birthday. We received our tickets this week and we are stuck in a grandstand with a poor view and no TV screen nearby. Again no response to our emails. Even tried the email given in the response to one of the posts below. A very poor experience.

Great experience from start to finish. We were very concerned we would miss the paddock tour as the time allocated was too early for our public transport to get to Suzuka - however the experiences team sorted it out and moved our allocated time, which was great as it was the best part of the day. Food and drink were all good, and there were more than enough bleacher seats for everyone. The only feedback i had for them was there wasnt enough indoor seating unless you got there super early, so we did have to table share for lunch but it wasnt such a big deal.

The Pit Lane Walk was just amazing, we have got 8 drivers, with Alex Albon posing with us, with Pierre Gaslys mechanichs letting us into the very garage, with Oliver Bearman signing my son's Haas F1 cap #87.
The kids and me just loved it, keen to go for some more.

Paddock club tickets 2025 Japanese Grand Prix ,
Kai Murray was there for me from start to finish from the moment I was interesting until I got the ticket in Japan ,
I got the direction from him. Everything was easy. I even got the parking tickets thanks to him and the crew. We already working on 2026 thank you, Kai.

The Starter package for the Japanese GP was so amazing! Perfect timing for both track tour and pit lane walk. It was as if we were in the paddock already with Max being in the pit and most teams like Ferrari doing pit stop practice. Was able to get selfies with Kimi and Bono too! Such a memorable experience. Thank you F1 Experiences

Melbourne was a cracking event, great racing, great atmosphere, delivered in a perfect manner by a great team! what improves on that?

Excellent overall. Very secure when buying F1 tickets. Very professional company. Highly recommend

Ian was an absolute gem to deal with. Super patient with me and my back and forth emails but managed to secure me great seats at the Aus GP as well as an incredible flight over the CBD. I had the BEST time and am so sad the weekend has ended. Can’t wait for 2026 already and I just am so certain I’ll be going through F1 experiences!! Thank you so much Ian!

My husband and I had just finished our 2025 Melbourne grand prix weekend.

We punched the 3days Champions Club package. To be honest, will not recommend for a couple of reasons:

1: The Frangio grandstand seat we got allocated was shockingly disappointed. The starting / finish signs were positioned in such a way that they completely obstructed the view of the podium from every angle.

2: The lounge is small and no air-condition. When the temperature was heating up to 35 degree on day 2, we were feeling insanely uncomfortable and It's definitely not big enough to accommodated the crowd.

3: Food and drinks as ordinary as you can imagine, also feel like not there isn't enough supply to everyone.

However, you do get a couple of additional activities with this package. Such as guided paddock tour 30mins, after race pit lane, grid walk, trophy photo opportunity.

If you already had done those activities previously, once again, I wouldn't recommend this package.

Highlights with the F1 Experience is:
Exceptional Customer Service by Pablo – A Big Thank You!
Pablo went above and beyond to assist me when I raise my issue. He was patience, and a genuine willingness to ensure I had the best possible experience. His attention to detail, prompt responses, and thorough knowledge truly made a positive impact.

It was too busy (overbooked) and they gave everyone audio guides which meant people were just stopping to listen to stuff being explained to them but blocking the actual exhibits.
Real F1 fans who’ve followed the sport for years will tear their hair out over this. We just want to go and see the cars close up, but ended up stuck in bottle necks because the Netflix era casual crowd stand there having stuff explained to them :(

It was probably priced fairly (given it’s London and everything there is overpriced anyway). They had some amazing cars on display from most eras of the sport. I’d like to maybe have seen more of the earlier cars, but I’m guessing those are so rare to get hold of.

The F1 merch store was overpriced too but then again, all F1 merch is expensive. £80 for a season old T Shirt!

I believe it’s moving to Argentina next after London? My advice, book very early in the day, as afternoon slots are way too busy and hard to see anything. Don’t waste your time with the simulators because it’s literally just the F1 game that most fans probably have at home anyway. It’s not worth the extra price.

We went as a group of 4 people to the 2024 Austin GP. This was our 3rd F1 Experience. Our first two were positive experiences (some minor glitches) and we expected the same for this one.
Unfortunately, this was not the case. From the onset we encountered some concerns with neighborhood of the hotel (Hampton Inn East). The hotel itself was clean and nice but the neighborhood was not. We had to Uber everywhere because the neighborhood did not feel safe.
There was a bit of misinformation about the bus schedule. We received an email with the transportation schedule to then be contradicted by hotel signage. We had to call F1 Experiences to straighten it out as the hotel didn't know what to do.
On the day of the race the bus driver made repeated mistakes that delayed our arrival to COTA by at least 30 min. Luckily the F1 Experience team member was able to assist us out of those situations otherwise we would have been an hour late.
More direction at the Paddock Club Experience is needed. Firstly how to get to the club and secondly where to go once we got there. Otherwise the Paddock Hospitality Suite was the highlight of the trip with amazing food and guest speaker Valtteri Bottas.
We emailed F1 Experiences afterwards and they responded with a thanks for the feedback and that they will do better in the future.
For us, we are likely to use another F1 hospitality offering in the future.

I've updated my review to three stars because they have been extremely apologitic and are apparently going out of their way to fix it. Not fixed yet but very hopeful. 23/01/24

We booked two tickets in October through F1 Experiences to the 2025 Melbourne F1 for $6800. They sent us am email overnight saying sorry they overbooked and they have no tickets for us now!!!! We have unrefundable flights, hotels. It is unacceptable, I will never use them again.