Always good quality, fits coffee machine perfectly and always arrives 48 hours or less after purchase. Have to remember to order enough so as not to have to pay for delivery, the amount I have to orde... Toon meer
Bedrijf heeft geantwoord
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Always good quality, fits coffee machine perfectly and always arrives 48 hours or less after purchase. Have to remember to order enough so as not to have to pay for delivery, the amount I have to orde... Toon meer
Bedrijf heeft geantwoord
Fine Coffee Club continue to do “Everyting that’s on the tin”. They process orders quickly, they communicate very well and you get what you have come to expect, very good coffee at a very fair price,... Toon meer
Bedrijf heeft geantwoord
I have been a customer for many years but since you have moved your sales platform, I am less happy because I now have to order 250 capsules to qualify for free postage. This amount will last me 3 mo... Toon meer
Bedrijf heeft geantwoord
It is easy to order on line and the products were delivered exactly on the day and between the times stated even though we were experiencing extremely freezing weather conditions. I have used this com... Toon meer
Bedrijf heeft geantwoord
Nespresso® compatible capsules 50% cheaper than the leading brand. Fine Coffee Club brings you the best value, best tasting compatible capsules direct to your door. We offer FREE next day delivery for all orders over £35 using DHL. We hope you love our coffee as much as we love serving you!
2 Rennie Square, EH54 9DF, Livingston, Verenigd Koninkrijk
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The coffee pods are good and there was a nice selection.
Delivery took a day or two.
I would order from you again.
I have used Fine Coffee Club for a few years now, but I’m finally giving up on them. Their coffee is average at best, but pod functionality and Customer Service are absolutely dreadful.
Their pods take over twice as long to brew as other Nespresso compatible makes. Their Customer Service is appalling. I have emailed them on several occasions to ask why their pods take so long to brew, why they have a page on their website for loyalty bonuses which does not exist (Error 404 - Page not Found) and why so many of their orders arrive damaged.
I have not received a single reply to any of my queries.
As the major supermarkets often have offers on Nespresso compatible Capsules, which work out a couple of pence more expensive, it’s really not worth the hassle of using Fine Coffee Club.
Note: I have received no response to previous reviews from the company.
Appalling lack of communication. I have tried emailing and contacting them via social media and no response about initiating the return they promise on their website
I have been a loyal customer for several years but I’m finally giving up on them. Coffee is at best average, but the pods take almost three times as long to make a lungo as Nespresso capsules. The worst part is the customer service, which is non-existent. I have emailed many times in the past and received no responses, apart from one time when I received a damaged box capsules. Really dreadful service. I’ll be looking for another supplier.
well this company does everything well from a fast order once received to a very fast delivery and the pods i use really taste like coffee well done.
Just love my Fine Coffee pods. Such a variety to choose from. Been using them for years. Ordering & delivery is so hassle free.
Excellent service, great price and delivery.They are very helpful if you need to change your order and the capsule choice is ideal. Work perfectly with every machine I’ve used.
I object strongly to paying £5.99 for next day delivery, when in fact deliveries take three days to arrive. This is the second time this has happened. I have fed this back to fine coffee club and received absolutely nothing in response. So, I will be ordering from a different company next time.
My package arrived in a broken cardboard box. KIt had been crushed and the contents had also been crushed. I have asked for a replacement order but not received any acknowledgement to my email. I have been a loyal customer for many years and am particularly disappointed with this lack of support. I am njmow reviewing alternative coffee suppliers
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